TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great money saver for small business. I was nervous about using Turbo Tax after I sold my vacation rental home. I needed to be able to deduct the Passive Activity Loss that I had accrued. The experts were there when I needed them and walked me through the process.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax Turbo Tax offers guided services and live help as needed. The service is user friendly and easy for the novice self-preparer.
Date published: 2021-03-20
Rated 5 out of 5 by from Long time user turned lifetime user. I learned this year how helpful Turbo Tax could be with the options to contact a CPA directly. I will NEVER use another service with how robust and supportive Turbo Tax really can be.
Date published: 2021-03-20
Rated 5 out of 5 by from Thank you! I greatly appreciate your service this year! I am a cheapskate! And wanted to do my taxes for free this year. Yours is the only service I could find that allowed me to this without and confusion. Thank you so much!
Date published: 2021-03-20
Rated 5 out of 5 by from Fast and easy I recommend everyone to use turbotax is fast and easy
Date published: 2021-03-20
Rated 5 out of 5 by from very easy to use easy to use quick directions were specific and easy to follow
Date published: 2021-03-20
Rated 4 out of 5 by from TurboTax Deluxe The system worked very well, but a couple of questions about refinancing were very confusing, time consuming, and frustrating -- thus my rating of 4 stars versus 5! But once I contacted the "Help Desk," and Denise was extremely patient and helpful!! I greatly appreciate her support in completing this arduous task!!
Date published: 2021-03-20
Rated 5 out of 5 by from turbo tax home & busniess This is a super-duper software to use for filing your taxes. I've been an avid user since 1989. So far no complaints.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbotax Is Awesome !!!! Been with you guys two years and I love Turbotax and Tax Experts
Date published: 2021-03-20
Rated 4 out of 5 by from turbo tax was great was simple to follow and very affordable free !!!!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5783
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great money saver for small business. I was nervous about using Turbo Tax after I sold my vacation rental home. I needed to be able to deduct the Passive Activity Loss that I had accrued. The experts were there when I needed them and walked me through the process.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax Turbo Tax offers guided services and live help as needed. The service is user friendly and easy for the novice self-preparer.
Date published: 2021-03-20
Rated 5 out of 5 by from Long time user turned lifetime user. I learned this year how helpful Turbo Tax could be with the options to contact a CPA directly. I will NEVER use another service with how robust and supportive Turbo Tax really can be.
Date published: 2021-03-20
Rated 5 out of 5 by from Thank you! I greatly appreciate your service this year! I am a cheapskate! And wanted to do my taxes for free this year. Yours is the only service I could find that allowed me to this without and confusion. Thank you so much!
Date published: 2021-03-20
Rated 5 out of 5 by from Fast and easy I recommend everyone to use turbotax is fast and easy
Date published: 2021-03-20
Rated 5 out of 5 by from very easy to use easy to use quick directions were specific and easy to follow
Date published: 2021-03-20
Rated 4 out of 5 by from TurboTax Deluxe The system worked very well, but a couple of questions about refinancing were very confusing, time consuming, and frustrating -- thus my rating of 4 stars versus 5! But once I contacted the "Help Desk," and Denise was extremely patient and helpful!! I greatly appreciate her support in completing this arduous task!!
Date published: 2021-03-20
Rated 5 out of 5 by from turbo tax home & busniess This is a super-duper software to use for filing your taxes. I've been an avid user since 1989. So far no complaints.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbotax Is Awesome !!!! Been with you guys two years and I love Turbotax and Tax Experts
Date published: 2021-03-20
Rated 4 out of 5 by from turbo tax was great was simple to follow and very affordable free !!!!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5783