TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Better than Manual Entry Overall very useful. Like to be able to update/skip entries and have the program recalculate everything. Walking through the steps is useful. Some additional explanations are needed - like why I can only deduct $300 cash charitable donations if I choose standard deduction. Difficult to correct "errors" from the review forms and/or find where calculated numbers are coming from. Impossible to import older TTax data once you've started - very annoying. Older TTax forms will not import at all e.g. 2012/13/14/15/16
Date published: 2021-03-18
Rated 5 out of 5 by from LOVE TURBO TAX, SO EASY TO USE!!! It is so easy to use and navigate through papers. it saves last year information which makes it so easy.
Date published: 2021-03-18
Rated 5 out of 5 by from It was really easy ,and they where helpfull They helped me file my taxes fast and easy.i would recommend their services to everyone..
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is my go to tax software Turbo Tax has worked great for me. I have used it for the past 5 years. It is easy to use and understand with extremely helpful hints and info along the way. Their phone assistance has been great and very helpful, as well.
Date published: 2021-03-18
Rated 1 out of 5 by from live help did not help at all they didnt help or get anthing changed at all... my return continues to be rejected and nothing the did changed that. really good use of 110 dollars for absolutley nothing
Date published: 2021-03-18
Rated 4 out of 5 by from Great Program I really enjoy using TurboTax each year. My only complaints are 1. that the program should be made full screen and 2. I should not have the need to keep the disc in my computer in order to do updates. Other that those 2 issues, it's a wonderful program
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax Basic Dealing with Turbo Tax was easy to use. The program navigated you every step of the way and if you had questions, the answers were right at your finger tips.
Date published: 2021-03-18
Rated 5 out of 5 by from GREAT TO USE AND EASY DONE RIGHT EASY TO USE AND IT IS GUARENTEED TRY IT U WILL LOVE IT
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax time safer Filing with Turbo Tax, fast and easy, have been filing this way for several years.
Date published: 2021-03-18
Rated 1 out of 5 by from Cost of E-file Its like cost in Turbo tax for e-file goes up every year!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5782
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Better than Manual Entry Overall very useful. Like to be able to update/skip entries and have the program recalculate everything. Walking through the steps is useful. Some additional explanations are needed - like why I can only deduct $300 cash charitable donations if I choose standard deduction. Difficult to correct "errors" from the review forms and/or find where calculated numbers are coming from. Impossible to import older TTax data once you've started - very annoying. Older TTax forms will not import at all e.g. 2012/13/14/15/16
Date published: 2021-03-18
Rated 5 out of 5 by from LOVE TURBO TAX, SO EASY TO USE!!! It is so easy to use and navigate through papers. it saves last year information which makes it so easy.
Date published: 2021-03-18
Rated 5 out of 5 by from It was really easy ,and they where helpfull They helped me file my taxes fast and easy.i would recommend their services to everyone..
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is my go to tax software Turbo Tax has worked great for me. I have used it for the past 5 years. It is easy to use and understand with extremely helpful hints and info along the way. Their phone assistance has been great and very helpful, as well.
Date published: 2021-03-18
Rated 1 out of 5 by from live help did not help at all they didnt help or get anthing changed at all... my return continues to be rejected and nothing the did changed that. really good use of 110 dollars for absolutley nothing
Date published: 2021-03-18
Rated 4 out of 5 by from Great Program I really enjoy using TurboTax each year. My only complaints are 1. that the program should be made full screen and 2. I should not have the need to keep the disc in my computer in order to do updates. Other that those 2 issues, it's a wonderful program
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax Basic Dealing with Turbo Tax was easy to use. The program navigated you every step of the way and if you had questions, the answers were right at your finger tips.
Date published: 2021-03-18
Rated 5 out of 5 by from GREAT TO USE AND EASY DONE RIGHT EASY TO USE AND IT IS GUARENTEED TRY IT U WILL LOVE IT
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax time safer Filing with Turbo Tax, fast and easy, have been filing this way for several years.
Date published: 2021-03-18
Rated 1 out of 5 by from Cost of E-file Its like cost in Turbo tax for e-file goes up every year!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5782