TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome! So easy. I did not engage in live help. It was so easy to follow that I did not need to.
Date published: 2021-03-03
Rated 4 out of 5 by from First time tax filing and Turbo really helped It went very smooth and was simple to understand I really wanted to use the payed for version but I wasnt sure if I could pay after I received my refund or if I needed to pay up front.
Date published: 2021-03-03
Rated 5 out of 5 by from File Taxes with Ease Turbo Tax is the easiest tax preparation program. It walks through every imaginable step to ensure correct filing. I have been using Turbo Tax 10 plus years.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to file its so easy to file and dont have to spend hundreds of dollars just to file
Date published: 2021-03-03
Rated 1 out of 5 by from Garbage shake down Garbage. Requiring that I upgrade to delux, which is 100 dollars, because I have one number (student loan interest) to enter.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is easy but expensive I love filing with Turbo Tax because the system is EASY to use but the fees associated are outrageous being I do 90% of the data entry.
Date published: 2021-03-03
Rated 3 out of 5 by from Really easy, until you need to change something The ability to bring info in from your bank directly is super easy! But if you have something that puts you in the category of upgrading, it auto upgrades you and doesn't allow you to make any changes. This forces you to either pay for the deluxe version (somehow didn't even give me an option to choose the middle priced one) or start completely over. Luckily I was able to chat with a representative quickly and get this information, but it's ridiculous that you aren't able to get out of the paid option once you're in (I didn't even click the deluxe version, it automatically switched to this).
Date published: 2021-03-03
Rated 5 out of 5 by from The best service I’ve ever had My expert was so quick and timely on everything. He went over every question and changes I needed done as we went along. Updated all my information as soon as they needed it. Made me feel more comfortable with someone doing my taxes efficiently.
Date published: 2021-03-03
Rated 5 out of 5 by from Amazing First time using TurboTax and I must say it is far more simple doing my taxes then I imagined it would be. I’m happy with how simple it is to use and get it done
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy to use I have been using Turbo Tax for sometime and has never let me down yet. Very easy to use and navigate through the process.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 577
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome! So easy. I did not engage in live help. It was so easy to follow that I did not need to.
Date published: 2021-03-03
Rated 4 out of 5 by from First time tax filing and Turbo really helped It went very smooth and was simple to understand I really wanted to use the payed for version but I wasnt sure if I could pay after I received my refund or if I needed to pay up front.
Date published: 2021-03-03
Rated 5 out of 5 by from File Taxes with Ease Turbo Tax is the easiest tax preparation program. It walks through every imaginable step to ensure correct filing. I have been using Turbo Tax 10 plus years.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to file its so easy to file and dont have to spend hundreds of dollars just to file
Date published: 2021-03-03
Rated 1 out of 5 by from Garbage shake down Garbage. Requiring that I upgrade to delux, which is 100 dollars, because I have one number (student loan interest) to enter.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is easy but expensive I love filing with Turbo Tax because the system is EASY to use but the fees associated are outrageous being I do 90% of the data entry.
Date published: 2021-03-03
Rated 3 out of 5 by from Really easy, until you need to change something The ability to bring info in from your bank directly is super easy! But if you have something that puts you in the category of upgrading, it auto upgrades you and doesn't allow you to make any changes. This forces you to either pay for the deluxe version (somehow didn't even give me an option to choose the middle priced one) or start completely over. Luckily I was able to chat with a representative quickly and get this information, but it's ridiculous that you aren't able to get out of the paid option once you're in (I didn't even click the deluxe version, it automatically switched to this).
Date published: 2021-03-03
Rated 5 out of 5 by from The best service I’ve ever had My expert was so quick and timely on everything. He went over every question and changes I needed done as we went along. Updated all my information as soon as they needed it. Made me feel more comfortable with someone doing my taxes efficiently.
Date published: 2021-03-03
Rated 5 out of 5 by from Amazing First time using TurboTax and I must say it is far more simple doing my taxes then I imagined it would be. I’m happy with how simple it is to use and get it done
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy to use I have been using Turbo Tax for sometime and has never let me down yet. Very easy to use and navigate through the process.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 577