TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great Experiance Very easy to follow and helpful and a great experiance.
Date published: 2022-02-28
Rated 5 out of 5 by from awesome was great thanks for all the help that a received today to complete my tax year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome I love how fast ans easy the process is ..happy with the refund amount
Date published: 2022-02-28
Rated 5 out of 5 by from Great Turbo tax was great just like they are every year. I would recommend they to anybody
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was very easy to work with. I used the Deluxe package, it was pretty self explanatory. I've been a customer for several years so I don't normally have any problems.
Date published: 2022-02-28
Rated 5 out of 5 by from Like it Works Great when I get everything right. Everything was easy and I found all th forms I needed
Date published: 2022-02-28
Rated 5 out of 5 by from Easy filing The software was easy to use and the live help was very beneficial
Date published: 2022-02-28
Rated 1 out of 5 by from Terrible for K-1s, Balance Sheet Program is very buggy. Wouldn't let me enter individual beginning capital, so K-1s were wrong. Couldn't change it in the forms. Finally found the issue in the posts online and a solution, which required overriding to allow me to enter data. Meanwhile, support is basically nonexistent. Long holds, transfers to nowhere, screen sharing not working. Also other disconnects between LLC and individual members showing up in various forms and creating errors, mismatches, imbalances, etc. A maddening experience for a simple LLC return.
Date published: 2022-02-28
Rated 3 out of 5 by from frustrated 1. Most prompts are simple to respond to. that's good 2. Some are not clear enough for me. e.g. I had trouble getting refund info correct because I guess I hadn't clicked appropriate button --I thought I had 3. At end of process, when ready to e-file, I was notified that I had to fix a few things. When I tried to do so, it was requesting I fix forms I had never seen e.g. 1099 misc. When I tried to fill in highlighted box asking for abbreviation of my state, it kept telling me I had put it in incorrectly- I HAD NOT. There was no way to satisfy the prompt. I finally had to call for telephone help, and then was advised to eliminate those pages. I did so as directed. Then I could file electronically.
Date published: 2022-02-28
Rated 5 out of 5 by from Great! it's good for people like me who doesn't have a clue.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5757
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experiance Very easy to follow and helpful and a great experiance.
Date published: 2022-02-28
Rated 5 out of 5 by from awesome was great thanks for all the help that a received today to complete my tax year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome I love how fast ans easy the process is ..happy with the refund amount
Date published: 2022-02-28
Rated 5 out of 5 by from Great Turbo tax was great just like they are every year. I would recommend they to anybody
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was very easy to work with. I used the Deluxe package, it was pretty self explanatory. I've been a customer for several years so I don't normally have any problems.
Date published: 2022-02-28
Rated 5 out of 5 by from Like it Works Great when I get everything right. Everything was easy and I found all th forms I needed
Date published: 2022-02-28
Rated 5 out of 5 by from Easy filing The software was easy to use and the live help was very beneficial
Date published: 2022-02-28
Rated 1 out of 5 by from Terrible for K-1s, Balance Sheet Program is very buggy. Wouldn't let me enter individual beginning capital, so K-1s were wrong. Couldn't change it in the forms. Finally found the issue in the posts online and a solution, which required overriding to allow me to enter data. Meanwhile, support is basically nonexistent. Long holds, transfers to nowhere, screen sharing not working. Also other disconnects between LLC and individual members showing up in various forms and creating errors, mismatches, imbalances, etc. A maddening experience for a simple LLC return.
Date published: 2022-02-28
Rated 3 out of 5 by from frustrated 1. Most prompts are simple to respond to. that's good 2. Some are not clear enough for me. e.g. I had trouble getting refund info correct because I guess I hadn't clicked appropriate button --I thought I had 3. At end of process, when ready to e-file, I was notified that I had to fix a few things. When I tried to do so, it was requesting I fix forms I had never seen e.g. 1099 misc. When I tried to fill in highlighted box asking for abbreviation of my state, it kept telling me I had put it in incorrectly- I HAD NOT. There was no way to satisfy the prompt. I finally had to call for telephone help, and then was advised to eliminate those pages. I did so as directed. Then I could file electronically.
Date published: 2022-02-28
Rated 5 out of 5 by from Great! it's good for people like me who doesn't have a clue.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5757