TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax is confusing and first try was sorry but very confusing and 1st contact was awful, and was poor at communication but second person was excellent
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome I really appreciate the online help/support that is provided every step of the way. I was quite nervous at first because this is my very first time filing my own taxes. However, after I got over the initial nervousness it became easy even for a Novice like me.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is easy I like turbo tax I have been using this product for years I hope it is always around
Date published: 2022-02-28
Rated 5 out of 5 by from Another Successful Basically Pain Free Year! Filed with ease! Support was offered, but not needed for this filing. Everything was built into the program and explanations/guidance was given in completing each section.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is so easy and great My turbo tax expert was amazing! Got back with me in a timely manner and did a great job at communicating
Date published: 2022-02-28
Rated 5 out of 5 by from User friendly It is always easy to use, didn't even need help this year
Date published: 2022-02-28
Rated 5 out of 5 by from A little Complex Return This years taxes were a little over my head, too many W2's and 1099's with stock sales, losses and gains, I let them do it. It worked out well, I'm confident my taxes are correct.
Date published: 2022-02-28
Rated 4 out of 5 by from The interactive screen was very helpful Thought it to be very helpful inpress with the software
Date published: 2022-02-28
Rated 4 out of 5 by from Turbotax is good-some instructions are confusing Turbotax step through process is easy to follow. However, when there is a question and you need go an information window for more explanations they are not written clearly or simply enough and need to be improved.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Outperforms! Step by step process keeps me coming back to do my taxes with this program every year. I have lost track of the number of years it's been but close to 10.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5742
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax is confusing and first try was sorry but very confusing and 1st contact was awful, and was poor at communication but second person was excellent
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome I really appreciate the online help/support that is provided every step of the way. I was quite nervous at first because this is my very first time filing my own taxes. However, after I got over the initial nervousness it became easy even for a Novice like me.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is easy I like turbo tax I have been using this product for years I hope it is always around
Date published: 2022-02-28
Rated 5 out of 5 by from Another Successful Basically Pain Free Year! Filed with ease! Support was offered, but not needed for this filing. Everything was built into the program and explanations/guidance was given in completing each section.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is so easy and great My turbo tax expert was amazing! Got back with me in a timely manner and did a great job at communicating
Date published: 2022-02-28
Rated 5 out of 5 by from User friendly It is always easy to use, didn't even need help this year
Date published: 2022-02-28
Rated 5 out of 5 by from A little Complex Return This years taxes were a little over my head, too many W2's and 1099's with stock sales, losses and gains, I let them do it. It worked out well, I'm confident my taxes are correct.
Date published: 2022-02-28
Rated 4 out of 5 by from The interactive screen was very helpful Thought it to be very helpful inpress with the software
Date published: 2022-02-28
Rated 4 out of 5 by from Turbotax is good-some instructions are confusing Turbotax step through process is easy to follow. However, when there is a question and you need go an information window for more explanations they are not written clearly or simply enough and need to be improved.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Outperforms! Step by step process keeps me coming back to do my taxes with this program every year. I have lost track of the number of years it's been but close to 10.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5742