TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is wonderful I have been using TurboTax for over 10 years and the experience is wonderful. Being able to talk to search for a question that actually give you accurate information and also links to get the correct information if they don't have the answer.
Date published: 2022-02-28
Rated 1 out of 5 by from Been with turbo tax forever not anymore Tried to charge me 3 times $38 dollars for a total of 118 just because I have 500$ of Retirement. Unacceptable even after all my years using this service
Date published: 2022-02-28
Rated 3 out of 5 by from TurboTax is easy TurboTax is easy to use however it forced me to pay an upgrade even though in the past it has not. The free addition is great for simple tax returns but if you want to add Anything more than a W-2 well it's not so great then
Date published: 2022-02-28
Rated 5 out of 5 by from SO Easy! walks you step by step. makes doing taxes a breeze
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome I had an excellent experience with TurboTax and I will continue to keep doing my taxes with them.
Date published: 2022-02-28
Rated 5 out of 5 by from Lori is Awesome! Absolutely professional and understanding on a personal level!
Date published: 2022-02-28
Rated 4 out of 5 by from Good, but can be frustrating very frustrating to not be able go back to specific forms without having to go through the whole question sequence over and over. First time I've used TurboTax since about 2004. Was less complicated and easier to move between forms then.
Date published: 2022-02-28
Rated 5 out of 5 by from Pretty Simple. Pretty simple to use, make me feel like a tax pro.........................
Date published: 2022-02-28
Rated 1 out of 5 by from Buggy this year. I've used Premium Disc for about 10 years. Very difficult to connect to Schwab this year. TD Ameritrade was no problem. When Schwab takes over, use the TD Ameritrade connection. You've made it far too complex; defeated the purpose of Turbotax! Entered Schwab data Manually!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Easy to follow step by step and always a way to find information or explanations on the side lines! Great experience
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5724
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is wonderful I have been using TurboTax for over 10 years and the experience is wonderful. Being able to talk to search for a question that actually give you accurate information and also links to get the correct information if they don't have the answer.
Date published: 2022-02-28
Rated 1 out of 5 by from Been with turbo tax forever not anymore Tried to charge me 3 times $38 dollars for a total of 118 just because I have 500$ of Retirement. Unacceptable even after all my years using this service
Date published: 2022-02-28
Rated 3 out of 5 by from TurboTax is easy TurboTax is easy to use however it forced me to pay an upgrade even though in the past it has not. The free addition is great for simple tax returns but if you want to add Anything more than a W-2 well it's not so great then
Date published: 2022-02-28
Rated 5 out of 5 by from SO Easy! walks you step by step. makes doing taxes a breeze
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome I had an excellent experience with TurboTax and I will continue to keep doing my taxes with them.
Date published: 2022-02-28
Rated 5 out of 5 by from Lori is Awesome! Absolutely professional and understanding on a personal level!
Date published: 2022-02-28
Rated 4 out of 5 by from Good, but can be frustrating very frustrating to not be able go back to specific forms without having to go through the whole question sequence over and over. First time I've used TurboTax since about 2004. Was less complicated and easier to move between forms then.
Date published: 2022-02-28
Rated 5 out of 5 by from Pretty Simple. Pretty simple to use, make me feel like a tax pro.........................
Date published: 2022-02-28
Rated 1 out of 5 by from Buggy this year. I've used Premium Disc for about 10 years. Very difficult to connect to Schwab this year. TD Ameritrade was no problem. When Schwab takes over, use the TD Ameritrade connection. You've made it far too complex; defeated the purpose of Turbotax! Entered Schwab data Manually!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Easy to follow step by step and always a way to find information or explanations on the side lines! Great experience
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5724