TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great for me I've used Turbo Tax for several years as a Realtor. I've never had any need for support, but tonight I had to request someone contact me. I had a phone call in less than 5 minutes and Shannon quickly and personably resolved my small issue. I love using Turbo Tax!
Date published: 2022-04-13
Rated 1 out of 5 by from This will be my last year using TurboTax Been a TurboTax user for 13 years. I will explore other options from next year. TurboTax was an unpleasant experience this year with multiple 1098s because lender sold the loan. The software was not at all helpful. Wasted a lot of time and gave me a lot of anxiety. Whatever happened to the Intuition in Intuit? This is it. The final straw. I don't want to waste any more money on this piece of junk if I must figure everything out. I'd rather do it myself by hand.
Date published: 2022-04-13
Rated 5 out of 5 by from Perfect Everything checked out, was easy, very helpful tax prep.
Date published: 2022-04-13
Rated 5 out of 5 by from Always Easy Always such a breeze! Love the search bar for forms!
Date published: 2022-04-13
Rated 5 out of 5 by from Another Great Experience I have filed taxes with Turbotax for many years. It gives me peace of mind.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax 1st time Excellent tool with powerful support. The step-by-step process is very easy.
Date published: 2022-04-13
Rated 5 out of 5 by from It is a great help in doing your taxes I have used turbo tax for years and will continue to do so in the future.
Date published: 2022-04-13
Rated 1 out of 5 by from How many ADS do you want to skip Turbo tax does an ok job of actually filing you taxes. You just have to keep telling them no to every upsell they stick in your face. EDIT: I can't even submit this review until I disable the adblocker in my browser and in my router. Unbelievable.
Date published: 2022-04-13
Rated 5 out of 5 by from turbotax is fantastic turbotax is very good and easy use. i will recommend it to my friends
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Good Turbotax support team is very responsive and professional. What i hope is that they have more knowledge training.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5724
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great for me I've used Turbo Tax for several years as a Realtor. I've never had any need for support, but tonight I had to request someone contact me. I had a phone call in less than 5 minutes and Shannon quickly and personably resolved my small issue. I love using Turbo Tax!
Date published: 2022-04-13
Rated 1 out of 5 by from This will be my last year using TurboTax Been a TurboTax user for 13 years. I will explore other options from next year. TurboTax was an unpleasant experience this year with multiple 1098s because lender sold the loan. The software was not at all helpful. Wasted a lot of time and gave me a lot of anxiety. Whatever happened to the Intuition in Intuit? This is it. The final straw. I don't want to waste any more money on this piece of junk if I must figure everything out. I'd rather do it myself by hand.
Date published: 2022-04-13
Rated 5 out of 5 by from Perfect Everything checked out, was easy, very helpful tax prep.
Date published: 2022-04-13
Rated 5 out of 5 by from Always Easy Always such a breeze! Love the search bar for forms!
Date published: 2022-04-13
Rated 5 out of 5 by from Another Great Experience I have filed taxes with Turbotax for many years. It gives me peace of mind.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax 1st time Excellent tool with powerful support. The step-by-step process is very easy.
Date published: 2022-04-13
Rated 5 out of 5 by from It is a great help in doing your taxes I have used turbo tax for years and will continue to do so in the future.
Date published: 2022-04-13
Rated 1 out of 5 by from How many ADS do you want to skip Turbo tax does an ok job of actually filing you taxes. You just have to keep telling them no to every upsell they stick in your face. EDIT: I can't even submit this review until I disable the adblocker in my browser and in my router. Unbelievable.
Date published: 2022-04-13
Rated 5 out of 5 by from turbotax is fantastic turbotax is very good and easy use. i will recommend it to my friends
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Good Turbotax support team is very responsive and professional. What i hope is that they have more knowledge training.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5724