TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Chrissytee33 from
Great Experience
I receive help from an expert. His name was Robert and he was very patient with me. He helped me to figure out the issue that I needed to fix so that I was able to e-file my taxes.
Date published: 2021-02-25
Rated 5 out of 5 by
samIam6800 from
Fabulous
It was so easy! So fast! I love to use Turbotax! Yes!
Date published: 2021-02-25
Rated 1 out of 5 by
EvanG23 from
Be careful it isn't actually free
It is not actually free, they will charge you at the end, $40 for every state, and they will automatically upgrade you to the next level if you have anything that they only qualify you for at a higher level without asking you. Then they'll try to charge $40 more to take it out of your return (and make it hard to go back and pay then), so your "free" return is $120. For example, I had voluntary retirement contributions and they said they wouldn't give me the tax credit unless I was upgraded to the next level, there was no option to not upgrade. and you cannot go back and downgrade without completely starting over. So if at any point you accidentally put something in their "deluxe" package you will have to completely start over or pay them $40 minimum on top of any state return.
Date published: 2021-02-25
Rated 5 out of 5 by
Tribalchet from
Great Service
Ive used turbo tax for years and once again this year was no different, I had a few different things I had to add and they made it so easy and it took maybe 5 minutes longer than normal.
Date published: 2021-02-25
Rated 5 out of 5 by
PP1957 from
Easy Step by Step filing
TurboTax is so easy to use. I continue to use it year after year.
Date published: 2021-02-25
Rated 5 out of 5 by
Christian 1982 from
The service is great
I always use turbo tax. Never had a problem will use it again
Date published: 2021-02-25
Rated 1 out of 5 by
plrkneifl from
not happy
very hard to get to having trouble getting it filled
Date published: 2021-02-25
Rated 5 out of 5 by
IDB2 from
Very easy to use
I've used this product for several years. It is very easy to use partly because it remembers what I have done in the past. I will continue using it.
Date published: 2021-02-25
Rated 5 out of 5 by
Mikk2000000 from
Awesome
Always the best and i truly love the support I get from the website.
Date published: 2021-02-25
Rated 5 out of 5 by
MS JEAN from
fast and easy
EASY WALKS YOU THRU STEP BY STEP ONLY WAY TO GO YEA
All TurboTax® Offerings Reviews - Page 571
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Chrissytee33 from
Great Experience
I receive help from an expert. His name was Robert and he was very patient with me. He helped me to figure out the issue that I needed to fix so that I was able to e-file my taxes.
Date published: 2021-02-25
Rated 5 out of 5 by
samIam6800 from
Fabulous
It was so easy! So fast! I love to use Turbotax! Yes!
Date published: 2021-02-25
Rated 1 out of 5 by
EvanG23 from
Be careful it isn't actually free
It is not actually free, they will charge you at the end, $40 for every state, and they will automatically upgrade you to the next level if you have anything that they only qualify you for at a higher level without asking you. Then they'll try to charge $40 more to take it out of your return (and make it hard to go back and pay then), so your "free" return is $120. For example, I had voluntary retirement contributions and they said they wouldn't give me the tax credit unless I was upgraded to the next level, there was no option to not upgrade. and you cannot go back and downgrade without completely starting over. So if at any point you accidentally put something in their "deluxe" package you will have to completely start over or pay them $40 minimum on top of any state return.
Date published: 2021-02-25
Rated 5 out of 5 by
Tribalchet from
Great Service
Ive used turbo tax for years and once again this year was no different, I had a few different things I had to add and they made it so easy and it took maybe 5 minutes longer than normal.
Date published: 2021-02-25
Rated 5 out of 5 by
PP1957 from
Easy Step by Step filing
TurboTax is so easy to use. I continue to use it year after year.
Date published: 2021-02-25
Rated 5 out of 5 by
Christian 1982 from
The service is great
I always use turbo tax. Never had a problem will use it again
Date published: 2021-02-25
Rated 1 out of 5 by
plrkneifl from
not happy
very hard to get to having trouble getting it filled
Date published: 2021-02-25
Rated 5 out of 5 by
IDB2 from
Very easy to use
I've used this product for several years. It is very easy to use partly because it remembers what I have done in the past. I will continue using it.
Date published: 2021-02-25
Rated 5 out of 5 by
Mikk2000000 from
Awesome
Always the best and i truly love the support I get from the website.
Date published: 2021-02-25
Rated 5 out of 5 by
MS JEAN from
fast and easy
EASY WALKS YOU THRU STEP BY STEP ONLY WAY TO GO YEA
All TurboTax® Offerings Reviews - Page 571
Date published: 2021-02-25