TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy! Super easy to file and transfer robin hood tax forms over.
Date published: 2022-02-28
Rated 2 out of 5 by from TurboTax - Exorbitant Fees Like many others this year, we received 1099 forms which prompted TurboTax to put us into a category of user where we would need to pay a $359.00 fee for its full service premiere product, which we agreed to. Adding in the state filing, the fee became $408.00. Once it was all said and done, TurboTax charged a total of $483.21 to process our tax return, which includes an additional $39.00 processing fee for deducting TurboTax's fees out of our federal return. The work the professionals did is great, but my main complaint is with respect to the excessive fees.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax employees are amazing My tax assistant Lori was the best. She helped me out with my first time of filing and she was absolutely incredible.
Date published: 2022-02-28
Rated 5 out of 5 by from Easiest Way to File Taxes! Definitely, the easiest way to file your taxes. Easy to use program with step-by-step instruction.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is good alot of reviewing the same form A Lot of the same question keep asking you after you answered it, Example did you donate money or were in a disaster area you paid for you answer no and it ask you again.
Date published: 2022-02-28
Rated 4 out of 5 by from Filing my taxes I had to wait 10 days before learning the person my taxes were assigned to was not working. They were immediately assigned to Marc who completed them in a couple of hours. Thank you Marc.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is EASY, INFORMATIVE, EFFICIENT & AWESOME I started using TurboTax in 2014 after I fired my CPA. I have received the largest returns in my life and I wish I had used TurboTax in the prior years before firing my CPA. I have also learned A LOT about income, taxes, deductions, etc. since using TurboTax and I will never go back to using a tax preparer!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great The tax expert I spoke with was very professional and corrected my problem within minutes
Date published: 2022-02-28
Rated 5 out of 5 by from Quick and Easy Doing my taxes with Turbotax made filing easy and painless.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to fill out Easy to fill out. Was very helpful for a first-time user. Will definitely use this again . I wish I had used this sooner.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5700
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy! Super easy to file and transfer robin hood tax forms over.
Date published: 2022-02-28
Rated 2 out of 5 by from TurboTax - Exorbitant Fees Like many others this year, we received 1099 forms which prompted TurboTax to put us into a category of user where we would need to pay a $359.00 fee for its full service premiere product, which we agreed to. Adding in the state filing, the fee became $408.00. Once it was all said and done, TurboTax charged a total of $483.21 to process our tax return, which includes an additional $39.00 processing fee for deducting TurboTax's fees out of our federal return. The work the professionals did is great, but my main complaint is with respect to the excessive fees.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax employees are amazing My tax assistant Lori was the best. She helped me out with my first time of filing and she was absolutely incredible.
Date published: 2022-02-28
Rated 5 out of 5 by from Easiest Way to File Taxes! Definitely, the easiest way to file your taxes. Easy to use program with step-by-step instruction.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is good alot of reviewing the same form A Lot of the same question keep asking you after you answered it, Example did you donate money or were in a disaster area you paid for you answer no and it ask you again.
Date published: 2022-02-28
Rated 4 out of 5 by from Filing my taxes I had to wait 10 days before learning the person my taxes were assigned to was not working. They were immediately assigned to Marc who completed them in a couple of hours. Thank you Marc.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is EASY, INFORMATIVE, EFFICIENT & AWESOME I started using TurboTax in 2014 after I fired my CPA. I have received the largest returns in my life and I wish I had used TurboTax in the prior years before firing my CPA. I have also learned A LOT about income, taxes, deductions, etc. since using TurboTax and I will never go back to using a tax preparer!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great The tax expert I spoke with was very professional and corrected my problem within minutes
Date published: 2022-02-28
Rated 5 out of 5 by from Quick and Easy Doing my taxes with Turbotax made filing easy and painless.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to fill out Easy to fill out. Was very helpful for a first-time user. Will definitely use this again . I wish I had used this sooner.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5700