TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Going Back to TaxtAct First year trying Turbotax after using TaxAct for years. I'll definitely be switching back. Unclearity in pricing and unable to contact customer service if overseas. If a student, be prepared to have to pay extra. I'm not happy with the company, but the program itself was clean and easy to use so I'm not giving it a 1 or 2 star.
Date published: 2021-03-19
Rated 5 out of 5 by from LOVE TURBOTAX This process is easy to do and doesn't take long to complete.
Date published: 2021-03-19
Rated 5 out of 5 by from easy For my first time using turbotax i like it. It was fast and easy.
Date published: 2021-03-19
Rated 4 out of 5 by from TurboTax 2020 Good Program, quick and easy walk through . No problem with deductions
Date published: 2021-03-19
Rated 5 out of 5 by from Yes it's is awesome. yes I was able to talk with your experts 3 different days. they where all very helpful.
Date published: 2021-03-19
Rated 3 out of 5 by from A bit disappointing I have used Turbo Tax for years and have always filed by printing my return. This year I tried to e-file and after 3 attempts and 3 rejections, the notion that Turbo Tax could fix the discrepancy by having me submit the same thing over again each time, with the same result was disappointing. Having me enter my AGI from the previous year, which I know was correct, did not fix the problem. So, I'm printing again. Also, having to pay in advance for State e-filing, but unable to do so, I expect to be reimbursed. Besides this hiccup, Turbo Tax is great.
Date published: 2021-03-19
Rated 5 out of 5 by from So easy, accurate & all around awesome Have used TurboTax for years. Our returns are pretty simple but they make it easy to make sure I'm accurate and super easy to e-file
Date published: 2021-03-19
Rated 4 out of 5 by from Great - but could use a few tweaks Any chance that you could make the Advice and Analysis, which is really helpful, PRINTABLE?
Date published: 2021-03-19
Rated 3 out of 5 by from 2nd year with problems with turbo tax. Not usr we will use them again in the future. Had used them for several years ; but last year and this year ... problems
Date published: 2021-03-19
Rated 5 out of 5 by from Thank You Fast Tax return Good good good Thank You Thank You
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5689
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Going Back to TaxtAct First year trying Turbotax after using TaxAct for years. I'll definitely be switching back. Unclearity in pricing and unable to contact customer service if overseas. If a student, be prepared to have to pay extra. I'm not happy with the company, but the program itself was clean and easy to use so I'm not giving it a 1 or 2 star.
Date published: 2021-03-19
Rated 5 out of 5 by from LOVE TURBOTAX This process is easy to do and doesn't take long to complete.
Date published: 2021-03-19
Rated 5 out of 5 by from easy For my first time using turbotax i like it. It was fast and easy.
Date published: 2021-03-19
Rated 4 out of 5 by from TurboTax 2020 Good Program, quick and easy walk through . No problem with deductions
Date published: 2021-03-19
Rated 5 out of 5 by from Yes it's is awesome. yes I was able to talk with your experts 3 different days. they where all very helpful.
Date published: 2021-03-19
Rated 3 out of 5 by from A bit disappointing I have used Turbo Tax for years and have always filed by printing my return. This year I tried to e-file and after 3 attempts and 3 rejections, the notion that Turbo Tax could fix the discrepancy by having me submit the same thing over again each time, with the same result was disappointing. Having me enter my AGI from the previous year, which I know was correct, did not fix the problem. So, I'm printing again. Also, having to pay in advance for State e-filing, but unable to do so, I expect to be reimbursed. Besides this hiccup, Turbo Tax is great.
Date published: 2021-03-19
Rated 5 out of 5 by from So easy, accurate & all around awesome Have used TurboTax for years. Our returns are pretty simple but they make it easy to make sure I'm accurate and super easy to e-file
Date published: 2021-03-19
Rated 4 out of 5 by from Great - but could use a few tweaks Any chance that you could make the Advice and Analysis, which is really helpful, PRINTABLE?
Date published: 2021-03-19
Rated 3 out of 5 by from 2nd year with problems with turbo tax. Not usr we will use them again in the future. Had used them for several years ; but last year and this year ... problems
Date published: 2021-03-19
Rated 5 out of 5 by from Thank You Fast Tax return Good good good Thank You Thank You
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5689