TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Made It Easy! It was a treat to have a confusing tax year be handled by an expert. Each step was communicated well, without too much work on our end.
Date published: 2022-03-04
Rated 5 out of 5 by from Thanks to Mary She was very good at responding on time, and called me through the process to verify other information that could have gotten me more money. Thank you
Date published: 2022-03-04
Rated 5 out of 5 by from EASY EASY TO USE....WAS A BREEZE TO USE....THANKS FOR MAKING IT EASY
Date published: 2022-03-04
Rated 1 out of 5 by from No notification I received no notifications telling me my state taxes weren’t complete. Waited an entire month to check due to being told everything was completed a month ago when filed. This is horrible I pay the $29.99 and this kind of stuff happens? Maybe I’ll just stick to the free this is not with it.
Date published: 2022-03-04
Rated 5 out of 5 by from Extremely user friendly Easy to use. Great refund amount! Let me pay with my return!
Date published: 2022-03-04
Rated 4 out of 5 by from Problem on first attempt to get thru state The program apparently went into a loop when trying to finish up the state return. Then the saved return wouldn't reopen so I had to start over. Then when attempting to transmit federal it hung up in process. After i restarted it completed.
Date published: 2022-03-04
Rated 5 out of 5 by from great program, understandable I had no problems it was very easy to understand, git gave you the way to correct your mistakes. without any difficulty.
Date published: 2022-03-04
Rated 5 out of 5 by from I LOVE TURBO TAX Leslie who helped me was the best and I am considering getting a tax license come next year so I can help people do taxes on Turbo
Date published: 2022-03-04
Rated 5 out of 5 by from First Time TurboTax User! Turbotax was very easy and quick to use! The website took me through all the steps and made me feel comfortable doing my taxes online!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Saved Me! I started a business and had no idea what to do - Turbo Tax saved me!
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5681
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Made It Easy! It was a treat to have a confusing tax year be handled by an expert. Each step was communicated well, without too much work on our end.
Date published: 2022-03-04
Rated 5 out of 5 by from Thanks to Mary She was very good at responding on time, and called me through the process to verify other information that could have gotten me more money. Thank you
Date published: 2022-03-04
Rated 5 out of 5 by from EASY EASY TO USE....WAS A BREEZE TO USE....THANKS FOR MAKING IT EASY
Date published: 2022-03-04
Rated 1 out of 5 by from No notification I received no notifications telling me my state taxes weren’t complete. Waited an entire month to check due to being told everything was completed a month ago when filed. This is horrible I pay the $29.99 and this kind of stuff happens? Maybe I’ll just stick to the free this is not with it.
Date published: 2022-03-04
Rated 5 out of 5 by from Extremely user friendly Easy to use. Great refund amount! Let me pay with my return!
Date published: 2022-03-04
Rated 4 out of 5 by from Problem on first attempt to get thru state The program apparently went into a loop when trying to finish up the state return. Then the saved return wouldn't reopen so I had to start over. Then when attempting to transmit federal it hung up in process. After i restarted it completed.
Date published: 2022-03-04
Rated 5 out of 5 by from great program, understandable I had no problems it was very easy to understand, git gave you the way to correct your mistakes. without any difficulty.
Date published: 2022-03-04
Rated 5 out of 5 by from I LOVE TURBO TAX Leslie who helped me was the best and I am considering getting a tax license come next year so I can help people do taxes on Turbo
Date published: 2022-03-04
Rated 5 out of 5 by from First Time TurboTax User! Turbotax was very easy and quick to use! The website took me through all the steps and made me feel comfortable doing my taxes online!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Saved Me! I started a business and had no idea what to do - Turbo Tax saved me!
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5681