TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Online Turbo Tax is different Doing taxes online this year, last ten years purchased at Costco. The online is higher priced by $15 and doesn't pre load last years info.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax was easy and very helpful,thank you turbo tax,I'm so happy there's a Turbo tax.
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is fast Fast tax file, but still need to improve to stop asking stupid questions. I.e. if single don't ask about children.
Date published: 2022-04-14
Rated 5 out of 5 by from Very helpful in obtaing facts and entering on retu Responsive and gave full explanations to questions
Date published: 2022-04-14
Rated 4 out of 5 by from I like Turbo Tax The tax program is easy to use. getting answers to questions is almost impossible unless you use the chat option. calling in is a waste of time. one phone number was automated which was unable to understand a complicated question. The per that answered the other question talked so fast it was hard to keep up and she had no clue how the program worked.
Date published: 2022-04-14
Rated 4 out of 5 by from great first time filing taxes without my mother and this was helpful
Date published: 2022-04-14
Rated 5 out of 5 by from Great Tool I love Turbo Tax. However, I do wish when I downloaded information directly from my investment accounts, the appropriate deductions (e.g., management fees) would also download as well as foreign information. Each year I have errors even tho it was directly downloaded.
Date published: 2022-04-14
Rated 5 out of 5 by from turbo tax is superior! it wasn't very easy getting started but we had help from a friend that has used this program before and once we got started w her help it was very easy we got asked questions that we have not been asked in the past
Date published: 2022-04-14
Rated 5 out of 5 by from Turbox Tax makes filing easy! I have used TurboTax since 2018 and am delighted with the services received.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and Easy I like doing my taxes at home with TurboTax. I sit down and get it done quickly once I have all my documents together and the time set aside. I've been using TurboTax several years in a row now.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 5680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Online Turbo Tax is different Doing taxes online this year, last ten years purchased at Costco. The online is higher priced by $15 and doesn't pre load last years info.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax was easy and very helpful,thank you turbo tax,I'm so happy there's a Turbo tax.
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is fast Fast tax file, but still need to improve to stop asking stupid questions. I.e. if single don't ask about children.
Date published: 2022-04-14
Rated 5 out of 5 by from Very helpful in obtaing facts and entering on retu Responsive and gave full explanations to questions
Date published: 2022-04-14
Rated 4 out of 5 by from I like Turbo Tax The tax program is easy to use. getting answers to questions is almost impossible unless you use the chat option. calling in is a waste of time. one phone number was automated which was unable to understand a complicated question. The per that answered the other question talked so fast it was hard to keep up and she had no clue how the program worked.
Date published: 2022-04-14
Rated 4 out of 5 by from great first time filing taxes without my mother and this was helpful
Date published: 2022-04-14
Rated 5 out of 5 by from Great Tool I love Turbo Tax. However, I do wish when I downloaded information directly from my investment accounts, the appropriate deductions (e.g., management fees) would also download as well as foreign information. Each year I have errors even tho it was directly downloaded.
Date published: 2022-04-14
Rated 5 out of 5 by from turbo tax is superior! it wasn't very easy getting started but we had help from a friend that has used this program before and once we got started w her help it was very easy we got asked questions that we have not been asked in the past
Date published: 2022-04-14
Rated 5 out of 5 by from Turbox Tax makes filing easy! I have used TurboTax since 2018 and am delighted with the services received.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and Easy I like doing my taxes at home with TurboTax. I sit down and get it done quickly once I have all my documents together and the time set aside. I've been using TurboTax several years in a row now.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 5680