TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to file Easy and fast process of completing and filling my taxes.
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is a really great resource having turbo tax as a resource makes doing taxes easy and simple.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy and Fast Still had my account info from past years came right up
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax really helped! My taxes were super complicated this year between moving and unemployment, but my Turbotax agent really helped save me money and made everything so much easier!
Date published: 2021-03-28
Rated 5 out of 5 by from Getting Better Every Year Just when you think it can't get any easier and better.... Well Turbo Tax does.... just keeps getting better. Been using it for Small Businiss and 1040 Federal for 10 Years now. Each Year i gain more confidence in filing my taxes.
Date published: 2021-03-28
Rated 3 out of 5 by from Generally happy user for 20 years, but... I need to report income taxes paid on my behalf in several other states. I am on the "Other State Tax Credit Summary" page. I click on "Add Another State". It lets me add the state, my income for the state, and the tax paid for the state. The "ME Tax Due" reflects my entry. Then I click "Continue" AND IT THROWS EVERYTHING AWAY AS IF I NEVER ENTERED ANYTHING. This bug has been in the Maine State version of TurboTax FOR YEARS. I have this problem EVERY YEAR. I report the problem EVERY YEAR. IT IS STILL NOT FIXED. LAST YEAR I HAD TO AMEND MY STATE RETURN BECAUSE TURBOTAX SCREWED THIS UP. I have used TurboTax for 20 years, but If you do not tell me you have fixed it this year, I am switching to H&R Block next year.
Date published: 2021-03-28
Rated 5 out of 5 by from My go to tax site! For someone like me who is disabled and have basic standard deductions .....You Just can't BEAT Turbo Tax.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is wonderful! Easy and fast and accurate tax return for anyone. I have used Turbo Tax for many years though many different life changes and employment.
Date published: 2021-03-28
Rated 4 out of 5 by from Good Product I've used turbo tax for many years, the product is good and easy to follow. The customer service support is very good, they are courteous and very friendly.
Date published: 2021-03-28
Rated 4 out of 5 by from GOOD ENOUGH FOR MY FAMILY still got some issues but overall not bad for the simple income family
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 5661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to file Easy and fast process of completing and filling my taxes.
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is a really great resource having turbo tax as a resource makes doing taxes easy and simple.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy and Fast Still had my account info from past years came right up
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax really helped! My taxes were super complicated this year between moving and unemployment, but my Turbotax agent really helped save me money and made everything so much easier!
Date published: 2021-03-28
Rated 5 out of 5 by from Getting Better Every Year Just when you think it can't get any easier and better.... Well Turbo Tax does.... just keeps getting better. Been using it for Small Businiss and 1040 Federal for 10 Years now. Each Year i gain more confidence in filing my taxes.
Date published: 2021-03-28
Rated 3 out of 5 by from Generally happy user for 20 years, but... I need to report income taxes paid on my behalf in several other states. I am on the "Other State Tax Credit Summary" page. I click on "Add Another State". It lets me add the state, my income for the state, and the tax paid for the state. The "ME Tax Due" reflects my entry. Then I click "Continue" AND IT THROWS EVERYTHING AWAY AS IF I NEVER ENTERED ANYTHING. This bug has been in the Maine State version of TurboTax FOR YEARS. I have this problem EVERY YEAR. I report the problem EVERY YEAR. IT IS STILL NOT FIXED. LAST YEAR I HAD TO AMEND MY STATE RETURN BECAUSE TURBOTAX SCREWED THIS UP. I have used TurboTax for 20 years, but If you do not tell me you have fixed it this year, I am switching to H&R Block next year.
Date published: 2021-03-28
Rated 5 out of 5 by from My go to tax site! For someone like me who is disabled and have basic standard deductions .....You Just can't BEAT Turbo Tax.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is wonderful! Easy and fast and accurate tax return for anyone. I have used Turbo Tax for many years though many different life changes and employment.
Date published: 2021-03-28
Rated 4 out of 5 by from Good Product I've used turbo tax for many years, the product is good and easy to follow. The customer service support is very good, they are courteous and very friendly.
Date published: 2021-03-28
Rated 4 out of 5 by from GOOD ENOUGH FOR MY FAMILY still got some issues but overall not bad for the simple income family
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 5661