TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from This years program is not good Does not let you review worksheets or print as you go along, only at the end when they collect payment. Once you pay, even though you haven't efiled, you are not able to revise the worksheets if you see an error. It forces you to file your return, then create and file an amended return. Impossible to chat with a live agent, and their automated answers to questions do not work. VERY Disappointed with TurboTax this year.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax using turbotax was so quick and easy. they made it simplified for anyone to file their taxes
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo Tax is great I found the software to be easy to use. I will recommend it to others.
Date published: 2021-03-19
Rated 5 out of 5 by from Good job Turbo Tax I've done my taxes by hand in the past and I appreciate have Turbo tax to complete it for me.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is easy and gets you a better return! I've used Turbo Tax for over 20 yrs and have consistently had above-average returns meaning I either received a check or paid less than my peers.
Date published: 2021-03-19
Rated 1 out of 5 by from Too expensive Your prices have gone up way too much the last few years
Date published: 2021-03-19
Rated 5 out of 5 by from Very helpful and easy to use Once you do it for the first time, Turbo tax remembers everything from last year and its a breeze to fill it out. I like the feature where it can import information from my banks, etc. Great job explaining "why" and the details regarding different things. The live help is also a great feature to have.
Date published: 2021-03-19
Rated 5 out of 5 by from Simple This was my first time ever using turbo tax.. only because I moved and didn’t receive my pin. The process was quick and easy!!
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Guidance! Turbo Tax provided sound information regarding the 2nd Stimulus we did not receive. It helped us with the decision to move forward with fling our taxes.
Date published: 2021-03-19
Rated 1 out of 5 by from It sucked To expensive cost more to file than I’m getting back
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from This years program is not good Does not let you review worksheets or print as you go along, only at the end when they collect payment. Once you pay, even though you haven't efiled, you are not able to revise the worksheets if you see an error. It forces you to file your return, then create and file an amended return. Impossible to chat with a live agent, and their automated answers to questions do not work. VERY Disappointed with TurboTax this year.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax using turbotax was so quick and easy. they made it simplified for anyone to file their taxes
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo Tax is great I found the software to be easy to use. I will recommend it to others.
Date published: 2021-03-19
Rated 5 out of 5 by from Good job Turbo Tax I've done my taxes by hand in the past and I appreciate have Turbo tax to complete it for me.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is easy and gets you a better return! I've used Turbo Tax for over 20 yrs and have consistently had above-average returns meaning I either received a check or paid less than my peers.
Date published: 2021-03-19
Rated 1 out of 5 by from Too expensive Your prices have gone up way too much the last few years
Date published: 2021-03-19
Rated 5 out of 5 by from Very helpful and easy to use Once you do it for the first time, Turbo tax remembers everything from last year and its a breeze to fill it out. I like the feature where it can import information from my banks, etc. Great job explaining "why" and the details regarding different things. The live help is also a great feature to have.
Date published: 2021-03-19
Rated 5 out of 5 by from Simple This was my first time ever using turbo tax.. only because I moved and didn’t receive my pin. The process was quick and easy!!
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Guidance! Turbo Tax provided sound information regarding the 2nd Stimulus we did not receive. It helped us with the decision to move forward with fling our taxes.
Date published: 2021-03-19
Rated 1 out of 5 by from It sucked To expensive cost more to file than I’m getting back
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5661