TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY Quick and easy, fully explained. Always happy with the results
Date published: 2021-03-22
Rated 5 out of 5 by from will always use turbo tax we called for help and the agent was amazing he really took the time to help us
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is great to use! Consistent for years. Love the helpful hints. Appreciate the double checks.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is quick & easy to use. Turbo tax has easy prompts, and if you have a question, there is a chat line to help you. You can do it in the convenience of your home day or night. Quick & accurate! A great program available to all! I highly recommend it!
Date published: 2021-03-22
Rated 4 out of 5 by from Solid App Provides good directions on how to enter returns. Good information and data on the website. The automated imports could have been more accurate from my W2 and 1099s, I had to correct a couple fields that did not import correctly. Could have also been easier to itemize within the tax penalty section, I had to go back to look at my 1099 forms instead of just referencing information that was already imported.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax Is A Robust, Mature, Complex Program TurboTax is complicated, and does not have good instructions or tutorials to educate the user. If I hadn't done my corporate returns, or Trust returns, or even personal 1040 returns with an experienced accountant for many years, I would not be able to follow the Byzantine process required. It is also too expensive.
Date published: 2021-03-22
Rated 5 out of 5 by from Good Going, TTax the TTax Live Experts were excellent, and took time to work out solutions and answers. they had complete knowledge of the tax code and they appeared to have experience working with it.
Date published: 2021-03-22
Rated 5 out of 5 by from User Friendly Tax Preparation Software The Live Tax Expert was very helpful, patient, and friendly.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is Awsome! TurboTax was super easy to use. I will be using TurboTax in the future!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo tax is awesome I tried to use another tax service and I was only getting 161.00. I won't waste my time with them again
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5651
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY Quick and easy, fully explained. Always happy with the results
Date published: 2021-03-22
Rated 5 out of 5 by from will always use turbo tax we called for help and the agent was amazing he really took the time to help us
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is great to use! Consistent for years. Love the helpful hints. Appreciate the double checks.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is quick & easy to use. Turbo tax has easy prompts, and if you have a question, there is a chat line to help you. You can do it in the convenience of your home day or night. Quick & accurate! A great program available to all! I highly recommend it!
Date published: 2021-03-22
Rated 4 out of 5 by from Solid App Provides good directions on how to enter returns. Good information and data on the website. The automated imports could have been more accurate from my W2 and 1099s, I had to correct a couple fields that did not import correctly. Could have also been easier to itemize within the tax penalty section, I had to go back to look at my 1099 forms instead of just referencing information that was already imported.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax Is A Robust, Mature, Complex Program TurboTax is complicated, and does not have good instructions or tutorials to educate the user. If I hadn't done my corporate returns, or Trust returns, or even personal 1040 returns with an experienced accountant for many years, I would not be able to follow the Byzantine process required. It is also too expensive.
Date published: 2021-03-22
Rated 5 out of 5 by from Good Going, TTax the TTax Live Experts were excellent, and took time to work out solutions and answers. they had complete knowledge of the tax code and they appeared to have experience working with it.
Date published: 2021-03-22
Rated 5 out of 5 by from User Friendly Tax Preparation Software The Live Tax Expert was very helpful, patient, and friendly.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is Awsome! TurboTax was super easy to use. I will be using TurboTax in the future!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo tax is awesome I tried to use another tax service and I was only getting 161.00. I won't waste my time with them again
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5651