TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from e-file keep rejected e-file keep rejected. refile twice still rejected. no specific help as to why. e-file PIN has 5 character field. IRS IP PIN is 6 digits.
Date published: 2021-03-22
Rated 5 out of 5 by from Awesome Self Service Tool I had been filing taxes using Tax consultant services from the last about 10 years. This year, I decided to use Turbotax. This free service is an awesome tool.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use Turbo tax is awesome and easy to use i will use turbo tax every time i file.
Date published: 2021-03-22
Rated 3 out of 5 by from Turbo Tax is not the greatest Tax software. Turbo Tax doesn't carry many other files to include. Besides they are a little too expensive every year. We should have to pay extra for electronic filing. As for next year I will not be using Turbo Tax. I have used it for over 20 years and I found something better than Turbo Tax.
Date published: 2021-03-22
Rated 3 out of 5 by from Good program but not a good buy I have used the TurboTax software for over 25yrs. Always bought the disc and got the one free state download just as I did this year. However while helping a relative with their return online because they needed multiple state returns and finding out that they were able to file a federal return along with two state returns for FREE. I will no longer be purchasing software (plus paying to e-file my state) in the future. I have been loyal to this software brand for over 25 years to feel like I am being taken advantage of, but not anymore.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax Services The services provided by Turbo Tax were extremely thorough.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo tax is great My person that helped me was patient and awesome !! helped me out a great deal
Date published: 2021-03-22
Rated 5 out of 5 by from turbo Tax was a breeze! Turbo Tax had all my info and transferred it for me! Easy to use and FREE!
Date published: 2021-03-22
Rated 5 out of 5 by from Easy even for me. I don't do well with technology. Helped with with everything. Showed me where to find certain info.
Date published: 2021-03-22
Rated 5 out of 5 by from Highly Recommended! I prefer to use Turbotax, not only to take my time and learn, but it also saves us money than going to a location.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from e-file keep rejected e-file keep rejected. refile twice still rejected. no specific help as to why. e-file PIN has 5 character field. IRS IP PIN is 6 digits.
Date published: 2021-03-22
Rated 5 out of 5 by from Awesome Self Service Tool I had been filing taxes using Tax consultant services from the last about 10 years. This year, I decided to use Turbotax. This free service is an awesome tool.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use Turbo tax is awesome and easy to use i will use turbo tax every time i file.
Date published: 2021-03-22
Rated 3 out of 5 by from Turbo Tax is not the greatest Tax software. Turbo Tax doesn't carry many other files to include. Besides they are a little too expensive every year. We should have to pay extra for electronic filing. As for next year I will not be using Turbo Tax. I have used it for over 20 years and I found something better than Turbo Tax.
Date published: 2021-03-22
Rated 3 out of 5 by from Good program but not a good buy I have used the TurboTax software for over 25yrs. Always bought the disc and got the one free state download just as I did this year. However while helping a relative with their return online because they needed multiple state returns and finding out that they were able to file a federal return along with two state returns for FREE. I will no longer be purchasing software (plus paying to e-file my state) in the future. I have been loyal to this software brand for over 25 years to feel like I am being taken advantage of, but not anymore.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax Services The services provided by Turbo Tax were extremely thorough.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo tax is great My person that helped me was patient and awesome !! helped me out a great deal
Date published: 2021-03-22
Rated 5 out of 5 by from turbo Tax was a breeze! Turbo Tax had all my info and transferred it for me! Easy to use and FREE!
Date published: 2021-03-22
Rated 5 out of 5 by from Easy even for me. I don't do well with technology. Helped with with everything. Showed me where to find certain info.
Date published: 2021-03-22
Rated 5 out of 5 by from Highly Recommended! I prefer to use Turbotax, not only to take my time and learn, but it also saves us money than going to a location.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5645