TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Seems OK to me First time using, we'll see how it goes. Hopefully it all went correctly...
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is great to use I have used Turbo Tax for the last 7 years and have found that it is very easy to use.
Date published: 2021-04-12
Rated 4 out of 5 by from Makes taxes so much easier I don't dread doing taxes nearly as much with TurboTax.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo tax was super Super job dudes you were awesome and I loved website
Date published: 2021-04-12
Rated 5 out of 5 by from Always Trustworthy I have used TurboTax for years, almost from its inception. It has always been accurate and trustworthy. This is my first time using the free online version. Since we have retired and paid off our home, we will probably never go back to buying the bigger versions.
Date published: 2021-04-12
Rated 2 out of 5 by from Beware the fees I need something that I can just enter my information and submit to file. I didn't realize that I was going to end up paying $175 to file my taxes. I'll pay attention next year to make sure I'm not in any premium version of Turbo Tax. The one question I had for the live chat: How do I enter husband's income information? I didn't get anything even close to answering the question.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is Awesome I love that TurboTax checks all areas for income and deductions. Both my child and I have used this program many times and will continue to in the future.
Date published: 2021-04-12
Rated 3 out of 5 by from Disappointed This year it was much more complicated and took 3 hours to complete with very minor changes in our tax information. Last year it only took 2 hours.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is awesome Turbotax is cooler than sprintax which I used to file taxes.
Date published: 2021-04-12
Rated 4 out of 5 by from Last years step by step was better It was VERY DIFFICULT to locate the step by step for 1099-Q. Last year it was listed in the possible 1099 forms on the step by step income entries
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5623
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Seems OK to me First time using, we'll see how it goes. Hopefully it all went correctly...
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is great to use I have used Turbo Tax for the last 7 years and have found that it is very easy to use.
Date published: 2021-04-12
Rated 4 out of 5 by from Makes taxes so much easier I don't dread doing taxes nearly as much with TurboTax.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo tax was super Super job dudes you were awesome and I loved website
Date published: 2021-04-12
Rated 5 out of 5 by from Always Trustworthy I have used TurboTax for years, almost from its inception. It has always been accurate and trustworthy. This is my first time using the free online version. Since we have retired and paid off our home, we will probably never go back to buying the bigger versions.
Date published: 2021-04-12
Rated 2 out of 5 by from Beware the fees I need something that I can just enter my information and submit to file. I didn't realize that I was going to end up paying $175 to file my taxes. I'll pay attention next year to make sure I'm not in any premium version of Turbo Tax. The one question I had for the live chat: How do I enter husband's income information? I didn't get anything even close to answering the question.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is Awesome I love that TurboTax checks all areas for income and deductions. Both my child and I have used this program many times and will continue to in the future.
Date published: 2021-04-12
Rated 3 out of 5 by from Disappointed This year it was much more complicated and took 3 hours to complete with very minor changes in our tax information. Last year it only took 2 hours.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is awesome Turbotax is cooler than sprintax which I used to file taxes.
Date published: 2021-04-12
Rated 4 out of 5 by from Last years step by step was better It was VERY DIFFICULT to locate the step by step for 1099-Q. Last year it was listed in the possible 1099 forms on the step by step income entries
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5623