TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Program will lead you right off the cliff I've noticed over the years this product getting worse and worse. Rhode Island filing went completely wrong. Your "checking" process is not clear at all. Maybe on the federal level you do okay. But I got NO HELP from your software. Your software lead me right off the cliff. Now I get to play the IRS game this year. I'm not an accountant, but I've been using this software for years. ALL DONE. I am so frustrated with the lack of information the program gives you when there is an "error"... But they let you file anyway.. Yeah that's great.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax returen Online assistance was very good. Ever thing was great. Thank you.
Date published: 2022-03-05
Rated 5 out of 5 by from Always been happy with TurboTax for Business... Aside from 2-3 quirky things (pretty normal for online products) that happened during the review process this is a GREAT way to file taxes. I wish TurboTax for Business would also e-File my State tax return.
Date published: 2022-03-05
Rated 2 out of 5 by from Box 14 is a nighmare ! Box 14 drop menu does not have the matching option listed in box14 on W2. this made the filing a nightmare where errors showed up in the final review, but no solution was provided ! I wasted more time on how to fix box14 than the entire return.
Date published: 2022-03-05
Rated 1 out of 5 by from It's okay charged me 4 filing state return I only had ohio st
Date published: 2022-03-05
Rated 5 out of 5 by from I like TURBO TAX TURBO TAX worked like it was supposed to, when i had questions, they were answered. I would like to have the column listed 'FORMS' for reviewing the taxes.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is one of not the BESTEST tax prep agency I am so incredibly happy and so highly pleased with the way my tax agent kept it professionally clear, updated us every time he was updated on our taxes, and answered the questions we had very very clearly and with patience. One of the best things we love about TurboTax is their agents and their staff and they're impeccable with timing to reply to you efficiently and precisely. I highly recommend and enjoy using their services. Way to go!
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax worked great quick and efficient Talked to tax expert about RMD in IRA distribution Fast response somwhat helpful
Date published: 2022-03-05
Rated 5 out of 5 by from Quick and Simple This website makes it very easy and efficient to file taxes.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax Ease of Use Turbo tax works great for my S Corporation company with many shareholders. It is intuitive, organized and easy to use
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5617
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Program will lead you right off the cliff I've noticed over the years this product getting worse and worse. Rhode Island filing went completely wrong. Your "checking" process is not clear at all. Maybe on the federal level you do okay. But I got NO HELP from your software. Your software lead me right off the cliff. Now I get to play the IRS game this year. I'm not an accountant, but I've been using this software for years. ALL DONE. I am so frustrated with the lack of information the program gives you when there is an "error"... But they let you file anyway.. Yeah that's great.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax returen Online assistance was very good. Ever thing was great. Thank you.
Date published: 2022-03-05
Rated 5 out of 5 by from Always been happy with TurboTax for Business... Aside from 2-3 quirky things (pretty normal for online products) that happened during the review process this is a GREAT way to file taxes. I wish TurboTax for Business would also e-File my State tax return.
Date published: 2022-03-05
Rated 2 out of 5 by from Box 14 is a nighmare ! Box 14 drop menu does not have the matching option listed in box14 on W2. this made the filing a nightmare where errors showed up in the final review, but no solution was provided ! I wasted more time on how to fix box14 than the entire return.
Date published: 2022-03-05
Rated 1 out of 5 by from It's okay charged me 4 filing state return I only had ohio st
Date published: 2022-03-05
Rated 5 out of 5 by from I like TURBO TAX TURBO TAX worked like it was supposed to, when i had questions, they were answered. I would like to have the column listed 'FORMS' for reviewing the taxes.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is one of not the BESTEST tax prep agency I am so incredibly happy and so highly pleased with the way my tax agent kept it professionally clear, updated us every time he was updated on our taxes, and answered the questions we had very very clearly and with patience. One of the best things we love about TurboTax is their agents and their staff and they're impeccable with timing to reply to you efficiently and precisely. I highly recommend and enjoy using their services. Way to go!
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax worked great quick and efficient Talked to tax expert about RMD in IRA distribution Fast response somwhat helpful
Date published: 2022-03-05
Rated 5 out of 5 by from Quick and Simple This website makes it very easy and efficient to file taxes.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax Ease of Use Turbo tax works great for my S Corporation company with many shareholders. It is intuitive, organized and easy to use
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5617