TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Easy Easy to navigate, audit protection is peace of mind.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome I was really scared to file, because 100% of my income this year was unemployment....boy was I surprised. thanx to Turbo tax I will get a refund
Date published: 2021-04-12
Rated 5 out of 5 by from Easiest 1040A I have ever completed I enjoyed using the program. Easy to follow and offers helpful information.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax does most of the work Turbo Taxis easy to use as you can pick up and leave off whenever you choose.This year it modified our unemployment automatically. Some things I would like a better explanation for. For example:I am required to take required min withdrawals from an IRA, however because of covid it was not necessary to take a RMW. When I was asked if I had to take RMW I said yes because I usually do, even though the govt said not necessary because of the Care Act. That's pretty confusing.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax Online Could Be Better I enjoy using the product, but I wish the Online version allowed drilling down to specific IRS forms if needed. I also thought the way the program waited until the very end of the process to actually validate some entries made earlier, particularly equity sales. Validator was nice but would have saved time for me had it executed in the section where I had issues without waiting until the end.
Date published: 2021-04-12
Rated 3 out of 5 by from TurboTax return filing Since I had a refund from the feds and had to pay into the state, I wanted to file the fed return electronically and print and mail the state. The program does not make this choice easy since it wants you to file both electronically or by mail.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was easy to used Used the software last year and again, the process was streamline and not difficult to use
Date published: 2021-04-12
Rated 5 out of 5 by from very easy to use very user friendly and easy to file . will use again next year
Date published: 2021-04-12
Rated 2 out of 5 by from Too Many upsells Overall, the product is good.. but it keeps asking to UPSELL after I have already made my choice. At least TWICE, which is incredibly irritating. I'll be looking for a different preparation service next year because if this.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax has always been my first choice She was a super accountant even when I was loosing my mind and had a test at the end of the week to review for. Thank you so much and appreciate the patience.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Easy to navigate, audit protection is peace of mind.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome I was really scared to file, because 100% of my income this year was unemployment....boy was I surprised. thanx to Turbo tax I will get a refund
Date published: 2021-04-12
Rated 5 out of 5 by from Easiest 1040A I have ever completed I enjoyed using the program. Easy to follow and offers helpful information.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax does most of the work Turbo Taxis easy to use as you can pick up and leave off whenever you choose.This year it modified our unemployment automatically. Some things I would like a better explanation for. For example:I am required to take required min withdrawals from an IRA, however because of covid it was not necessary to take a RMW. When I was asked if I had to take RMW I said yes because I usually do, even though the govt said not necessary because of the Care Act. That's pretty confusing.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax Online Could Be Better I enjoy using the product, but I wish the Online version allowed drilling down to specific IRS forms if needed. I also thought the way the program waited until the very end of the process to actually validate some entries made earlier, particularly equity sales. Validator was nice but would have saved time for me had it executed in the section where I had issues without waiting until the end.
Date published: 2021-04-12
Rated 3 out of 5 by from TurboTax return filing Since I had a refund from the feds and had to pay into the state, I wanted to file the fed return electronically and print and mail the state. The program does not make this choice easy since it wants you to file both electronically or by mail.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was easy to used Used the software last year and again, the process was streamline and not difficult to use
Date published: 2021-04-12
Rated 5 out of 5 by from very easy to use very user friendly and easy to file . will use again next year
Date published: 2021-04-12
Rated 2 out of 5 by from Too Many upsells Overall, the product is good.. but it keeps asking to UPSELL after I have already made my choice. At least TWICE, which is incredibly irritating. I'll be looking for a different preparation service next year because if this.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax has always been my first choice She was a super accountant even when I was loosing my mind and had a test at the end of the week to review for. Thank you so much and appreciate the patience.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5580