TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo tax It was easy and awesome will use again next year thanks turbo tax
Date published: 2021-04-12
Rated 5 out of 5 by from Works good for the elderly Had minor problems in completion but finished in good order.
Date published: 2021-04-12
Rated 5 out of 5 by from so helpful! Great experience, quick and easy. It was so easy to use and easy to ask for help.
Date published: 2021-04-12
Rated 5 out of 5 by from Love It More Than Ever I've used Turbo Tax for many many years. This year was the best ever! The layout, the font, the buttons, the questions, the sequence, the updates, and the results! All Awesome!
Date published: 2021-04-12
Rated 4 out of 5 by from Easy Easy to navigate, audit protection is peace of mind.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome I was really scared to file, because 100% of my income this year was unemployment....boy was I surprised. thanx to Turbo tax I will get a refund
Date published: 2021-04-12
Rated 5 out of 5 by from Easiest 1040A I have ever completed I enjoyed using the program. Easy to follow and offers helpful information.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax does most of the work Turbo Taxis easy to use as you can pick up and leave off whenever you choose.This year it modified our unemployment automatically. Some things I would like a better explanation for. For example:I am required to take required min withdrawals from an IRA, however because of covid it was not necessary to take a RMW. When I was asked if I had to take RMW I said yes because I usually do, even though the govt said not necessary because of the Care Act. That's pretty confusing.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax Online Could Be Better I enjoy using the product, but I wish the Online version allowed drilling down to specific IRS forms if needed. I also thought the way the program waited until the very end of the process to actually validate some entries made earlier, particularly equity sales. Validator was nice but would have saved time for me had it executed in the section where I had issues without waiting until the end.
Date published: 2021-04-12
Rated 3 out of 5 by from TurboTax return filing Since I had a refund from the feds and had to pay into the state, I wanted to file the fed return electronically and print and mail the state. The program does not make this choice easy since it wants you to file both electronically or by mail.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5565
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax It was easy and awesome will use again next year thanks turbo tax
Date published: 2021-04-12
Rated 5 out of 5 by from Works good for the elderly Had minor problems in completion but finished in good order.
Date published: 2021-04-12
Rated 5 out of 5 by from so helpful! Great experience, quick and easy. It was so easy to use and easy to ask for help.
Date published: 2021-04-12
Rated 5 out of 5 by from Love It More Than Ever I've used Turbo Tax for many many years. This year was the best ever! The layout, the font, the buttons, the questions, the sequence, the updates, and the results! All Awesome!
Date published: 2021-04-12
Rated 4 out of 5 by from Easy Easy to navigate, audit protection is peace of mind.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome I was really scared to file, because 100% of my income this year was unemployment....boy was I surprised. thanx to Turbo tax I will get a refund
Date published: 2021-04-12
Rated 5 out of 5 by from Easiest 1040A I have ever completed I enjoyed using the program. Easy to follow and offers helpful information.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax does most of the work Turbo Taxis easy to use as you can pick up and leave off whenever you choose.This year it modified our unemployment automatically. Some things I would like a better explanation for. For example:I am required to take required min withdrawals from an IRA, however because of covid it was not necessary to take a RMW. When I was asked if I had to take RMW I said yes because I usually do, even though the govt said not necessary because of the Care Act. That's pretty confusing.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax Online Could Be Better I enjoy using the product, but I wish the Online version allowed drilling down to specific IRS forms if needed. I also thought the way the program waited until the very end of the process to actually validate some entries made earlier, particularly equity sales. Validator was nice but would have saved time for me had it executed in the section where I had issues without waiting until the end.
Date published: 2021-04-12
Rated 3 out of 5 by from TurboTax return filing Since I had a refund from the feds and had to pay into the state, I wanted to file the fed return electronically and print and mail the state. The program does not make this choice easy since it wants you to file both electronically or by mail.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5565