TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is the best! The live expert really helped me understand everything on my return and were so patient with me
Date published: 2021-04-16
Rated 5 out of 5 by from Quick and Easy Turbo Tax helped me step by step and now I feel like I understand how to do my taxes myself.
Date published: 2021-04-16
Rated 5 out of 5 by from Stephen is the man! I highly recommend using the TurboTax Live Full Service package. Stephen, my tax expert and all-around nice guy helped me with my taxes. I, like so many, dread doing my taxes that I always do them at the last possible minute. Stephen made the process pain-free and simple. He asked me a few very simple, easy-to-understand questions during our initial call and within a few days, my taxes were ready and I am stress-free. I always thought this type of service was out of my reach - both financially and like, who uses a CPA as a single woman who doesn't own a business? But I will definitely be using this service in the future. Well worth it. Thank you, Stephen and TurboTax!!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is great We are using this program for past ten years and we love it. It is very convenient, user friendly program. Thanks Turbo Tax
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is easy Pretty easy to follow, quick. it is nice that it remembers previous years information.
Date published: 2021-04-16
Rated 3 out of 5 by from Cumbersome Parts of program very confusing instructions. They assume you know all of the investment terms and forms. Sections for info not clearly labeled ie. different 1099 forms.
Date published: 2021-04-16
Rated 5 out of 5 by from Very Satisfied Im employed in a local government position, and operate my own business. Turbo Tax provides a simple to navigate platform, and answers every question I have. The price is reasonable and the live help from tax professionals is well worth the small fee.
Date published: 2021-04-16
Rated 5 out of 5 by from Frank did great! Turbo Tax was wonderful Frank did a wonderful job walking me through and troubleshooting my issues while filing my taxes. Very fast and efficient.
Date published: 2021-04-16
Rated 5 out of 5 by from Tax Experts Help was Fantastic Filing Was so easy this year because of The Expert Help I got with Caroline. Will definitely use Turbo Tax from now on.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax Live is amazing! I like the fact that when you are stuck or have a question you can get a call from a tax professional within minutes. The chat feature is also helpful. At any time you can share your screen with them and they can guide you! They were truly amazing!!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 5563
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best! The live expert really helped me understand everything on my return and were so patient with me
Date published: 2021-04-16
Rated 5 out of 5 by from Quick and Easy Turbo Tax helped me step by step and now I feel like I understand how to do my taxes myself.
Date published: 2021-04-16
Rated 5 out of 5 by from Stephen is the man! I highly recommend using the TurboTax Live Full Service package. Stephen, my tax expert and all-around nice guy helped me with my taxes. I, like so many, dread doing my taxes that I always do them at the last possible minute. Stephen made the process pain-free and simple. He asked me a few very simple, easy-to-understand questions during our initial call and within a few days, my taxes were ready and I am stress-free. I always thought this type of service was out of my reach - both financially and like, who uses a CPA as a single woman who doesn't own a business? But I will definitely be using this service in the future. Well worth it. Thank you, Stephen and TurboTax!!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is great We are using this program for past ten years and we love it. It is very convenient, user friendly program. Thanks Turbo Tax
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is easy Pretty easy to follow, quick. it is nice that it remembers previous years information.
Date published: 2021-04-16
Rated 3 out of 5 by from Cumbersome Parts of program very confusing instructions. They assume you know all of the investment terms and forms. Sections for info not clearly labeled ie. different 1099 forms.
Date published: 2021-04-16
Rated 5 out of 5 by from Very Satisfied Im employed in a local government position, and operate my own business. Turbo Tax provides a simple to navigate platform, and answers every question I have. The price is reasonable and the live help from tax professionals is well worth the small fee.
Date published: 2021-04-16
Rated 5 out of 5 by from Frank did great! Turbo Tax was wonderful Frank did a wonderful job walking me through and troubleshooting my issues while filing my taxes. Very fast and efficient.
Date published: 2021-04-16
Rated 5 out of 5 by from Tax Experts Help was Fantastic Filing Was so easy this year because of The Expert Help I got with Caroline. Will definitely use Turbo Tax from now on.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax Live is amazing! I like the fact that when you are stuck or have a question you can get a call from a tax professional within minutes. The chat feature is also helpful. At any time you can share your screen with them and they can guide you! They were truly amazing!!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 5563