TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo tax became tedious I had a number of 1099's to enter for my husband and we were unable to get them downloaded. There were a number of questions for which TT needed answers. The help box associated with this information was useless. I had to turn to and pay for the most excellent advice of the Tax professionals behind TT. In the past, I've used TT and it was much more straightforward.
Date published: 2021-04-13
Rated 1 out of 5 by from Not helpful I ended up paying more for the service than I got on my returns. Not worth the waiting, reviewing, and constant reckchecking.
Date published: 2021-04-13
Rated 4 out of 5 by from fast and easy to use very quick and easy to use details were on point..
Date published: 2021-04-13
Rated 4 out of 5 by from M $25 fee for GA e-file was an unappreciated surprise. Autosave was a good feature. Didn't lose info in a section when I had to back up to get prior info.
Date published: 2021-04-13
Rated 5 out of 5 by from Great Help Could not figure where I went wrong with claiming my child care credit. Went through multiple times to find why I was not qualified and with tax pros help we narrowed down the reason. Was glad to get the answer as to why I could not.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Rocks another Tax Year Turbo Tax has managed to get me the maximum refund another tax year!
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax made it easy for me I am a first-time tax filer and am also very confused by the process. TurboTax made it very simple for me and it was free.
Date published: 2021-04-13
Rated 5 out of 5 by from LOVE MY TURBO TAX I have been filing with TURBO TAX for more than 10 years now. Easy, simple walk thru with plenty of explanations for questions. eFile is also easy and quick and once done I get follow ups with the status of the filing. Would not go anywhere else to do my taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Just right! Great tool, reasonably easy to use , only complicated when needed to be so.
Date published: 2021-04-13
Rated 5 out of 5 by from VERY EASY TO USE My 6th year was as easy as my 1st.Thanks for the tax help
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 5546
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax became tedious I had a number of 1099's to enter for my husband and we were unable to get them downloaded. There were a number of questions for which TT needed answers. The help box associated with this information was useless. I had to turn to and pay for the most excellent advice of the Tax professionals behind TT. In the past, I've used TT and it was much more straightforward.
Date published: 2021-04-13
Rated 1 out of 5 by from Not helpful I ended up paying more for the service than I got on my returns. Not worth the waiting, reviewing, and constant reckchecking.
Date published: 2021-04-13
Rated 4 out of 5 by from fast and easy to use very quick and easy to use details were on point..
Date published: 2021-04-13
Rated 4 out of 5 by from M $25 fee for GA e-file was an unappreciated surprise. Autosave was a good feature. Didn't lose info in a section when I had to back up to get prior info.
Date published: 2021-04-13
Rated 5 out of 5 by from Great Help Could not figure where I went wrong with claiming my child care credit. Went through multiple times to find why I was not qualified and with tax pros help we narrowed down the reason. Was glad to get the answer as to why I could not.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Rocks another Tax Year Turbo Tax has managed to get me the maximum refund another tax year!
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax made it easy for me I am a first-time tax filer and am also very confused by the process. TurboTax made it very simple for me and it was free.
Date published: 2021-04-13
Rated 5 out of 5 by from LOVE MY TURBO TAX I have been filing with TURBO TAX for more than 10 years now. Easy, simple walk thru with plenty of explanations for questions. eFile is also easy and quick and once done I get follow ups with the status of the filing. Would not go anywhere else to do my taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Just right! Great tool, reasonably easy to use , only complicated when needed to be so.
Date published: 2021-04-13
Rated 5 out of 5 by from VERY EASY TO USE My 6th year was as easy as my 1st.Thanks for the tax help
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 5546