TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from self employed done easily nice and easy and Turbo Max is worth it! Worth all 270 dollars.
Date published: 2022-10-18
Rated 5 out of 5 by from Easy... Easy...Just pay $59 dollars and done! They [refill everything from your employer of last year!
Date published: 2022-10-18
Rated 1 out of 5 by from Last time I will ever use Turbotax Never again. Filing taxes is an awful experience under the best of circumstances -- but when TurboTax goes an entire tax season/year without fixing a known bug that prevents E*Trade Securities imports, it's time for me to find another solution / product. This product failure is well documented online, and when you have a couple hundred pages of transactions, you don't want to enter them manually. Across 25 years that I have had to file tax returns as an adult, I have used TurboTax about half of them and a tax professional (CPA) the other half. Mostly that was early on in my career. Then, for more than a decade, I used a CPA -- until he retired two years ago, leading me to fool around using TurboTax this year and last year. Never again!!! I will find a new accountant not to deal with the frustrations of this poor, non-updated product. I highly recommend that once you have six-digit non-earned annual income, you also seek professional tax services instead of this DIY nonsense.
Date published: 2022-10-18
Rated 2 out of 5 by from Turbo Tax - leaves a bit to be desired Turbo Tax leaves a bit to be desired for non-resident sale of home
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax has always been my go to tax prep It has been super user friendly for the many years i have used it. it was easier for me to use Turbo Tax and taking the completed forms to my accounting firm for finalizing and filing.
Date published: 2022-10-18
Rated 5 out of 5 by from I love TurboTax!! The step by step process makes it easy to file my taxes with little experience. I had the pleasure of meeting a TurboTax Expert who was knowledgeable and provided me with great customer service!!
Date published: 2022-10-18
Rated 5 out of 5 by from Lovin TurboTax I've used Turbo Tax for years...just keeps getting better!
Date published: 2022-10-18
Rated 5 out of 5 by from Turbotax is a lifesaver! Used Turbotax Home & Business edition and it covers everything I need with ease and always gives me the level of confidence to know I've successfully completed my returns every year.
Date published: 2022-10-18
Rated 5 out of 5 by from It's Taxes User friendly, straight forward, not for a complex return.
Date published: 2022-10-18
Rated 5 out of 5 by from Great Product Very Helpful when filling for taxes, all of the service were accessible
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 5517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from self employed done easily nice and easy and Turbo Max is worth it! Worth all 270 dollars.
Date published: 2022-10-18
Rated 5 out of 5 by from Easy... Easy...Just pay $59 dollars and done! They [refill everything from your employer of last year!
Date published: 2022-10-18
Rated 1 out of 5 by from Last time I will ever use Turbotax Never again. Filing taxes is an awful experience under the best of circumstances -- but when TurboTax goes an entire tax season/year without fixing a known bug that prevents E*Trade Securities imports, it's time for me to find another solution / product. This product failure is well documented online, and when you have a couple hundred pages of transactions, you don't want to enter them manually. Across 25 years that I have had to file tax returns as an adult, I have used TurboTax about half of them and a tax professional (CPA) the other half. Mostly that was early on in my career. Then, for more than a decade, I used a CPA -- until he retired two years ago, leading me to fool around using TurboTax this year and last year. Never again!!! I will find a new accountant not to deal with the frustrations of this poor, non-updated product. I highly recommend that once you have six-digit non-earned annual income, you also seek professional tax services instead of this DIY nonsense.
Date published: 2022-10-18
Rated 2 out of 5 by from Turbo Tax - leaves a bit to be desired Turbo Tax leaves a bit to be desired for non-resident sale of home
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax has always been my go to tax prep It has been super user friendly for the many years i have used it. it was easier for me to use Turbo Tax and taking the completed forms to my accounting firm for finalizing and filing.
Date published: 2022-10-18
Rated 5 out of 5 by from I love TurboTax!! The step by step process makes it easy to file my taxes with little experience. I had the pleasure of meeting a TurboTax Expert who was knowledgeable and provided me with great customer service!!
Date published: 2022-10-18
Rated 5 out of 5 by from Lovin TurboTax I've used Turbo Tax for years...just keeps getting better!
Date published: 2022-10-18
Rated 5 out of 5 by from Turbotax is a lifesaver! Used Turbotax Home & Business edition and it covers everything I need with ease and always gives me the level of confidence to know I've successfully completed my returns every year.
Date published: 2022-10-18
Rated 5 out of 5 by from It's Taxes User friendly, straight forward, not for a complex return.
Date published: 2022-10-18
Rated 5 out of 5 by from Great Product Very Helpful when filling for taxes, all of the service were accessible
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 5517