TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbotax is amazing this is the perfect cite for independently filing your taxes. There's help if you need it and the process is not complicated at all. This is a great cite for anyone who needs to file taxes on their own, including teenagers!
Date published: 2022-04-18
Rated 5 out of 5 by from TURBO TAX SOFTWARE GREAT TOOL - WAS VERY SIMPLE, EASY AND HELP GUIDE WAS GOOD
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax awsome i like it best way to file taxes love it i think evebody should try turbo tax grest
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax Good product and easy to follow the instructions to do the job
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Great The program walked me through every step and made it easy
Date published: 2022-04-18
Rated 1 out of 5 by from We were unable to use the E-File option TurboTax worked fine for entering our information and generating our tax forms. However we were unable to use the E-File feature which will delay our tax return from both the Federal and State. TurboTax required us to pay by Credit Card $25 to E-File our State return first ... and then click the Transmit button only to watch it fail multiple times with an error message. We were given an option to Re-Try or Mail our taxes. We re-tried multiple times and it failed each time. We are now choosing to mail our taxes which will delay our refunds from both the federal and state ... and I have to watch my credit card statement to make sure we were not charged $25 for e-filing which we were unable to use!!! Very dissatisfied with TurboTax!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Great Tax Service the program was very user friendly. It provided plenty of information to complete the filing and answered most questions about filing process.
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo tax is great Turbo tax gave me a great refund and while I had problems filing (I apparently can't read), tech support helped me and stayed with me while I finished filing. Stephanie was so nice and made me feel so much better about filing and not messing anything up!
Date published: 2022-04-18
Rated 2 out of 5 by from Pretty Easy to use for S-corp I loved the software however, I didn't like that I had to by a Microsoft computer to use this software. I hate Microsoft. Also, It didn't work with any versions of Intuit Quickbooks Online. I can't afford to buy the intuit Quickbooks desktop version. Because of this. I will be ending my relationship with Intuit and Turbo Tax
Date published: 2022-04-18
Rated 5 out of 5 by from Love It Very Good. Some areas were confusing, but the explanations were really helpful. Thank you
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is amazing this is the perfect cite for independently filing your taxes. There's help if you need it and the process is not complicated at all. This is a great cite for anyone who needs to file taxes on their own, including teenagers!
Date published: 2022-04-18
Rated 5 out of 5 by from TURBO TAX SOFTWARE GREAT TOOL - WAS VERY SIMPLE, EASY AND HELP GUIDE WAS GOOD
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax awsome i like it best way to file taxes love it i think evebody should try turbo tax grest
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax Good product and easy to follow the instructions to do the job
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Great The program walked me through every step and made it easy
Date published: 2022-04-18
Rated 1 out of 5 by from We were unable to use the E-File option TurboTax worked fine for entering our information and generating our tax forms. However we were unable to use the E-File feature which will delay our tax return from both the Federal and State. TurboTax required us to pay by Credit Card $25 to E-File our State return first ... and then click the Transmit button only to watch it fail multiple times with an error message. We were given an option to Re-Try or Mail our taxes. We re-tried multiple times and it failed each time. We are now choosing to mail our taxes which will delay our refunds from both the federal and state ... and I have to watch my credit card statement to make sure we were not charged $25 for e-filing which we were unable to use!!! Very dissatisfied with TurboTax!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Great Tax Service the program was very user friendly. It provided plenty of information to complete the filing and answered most questions about filing process.
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo tax is great Turbo tax gave me a great refund and while I had problems filing (I apparently can't read), tech support helped me and stayed with me while I finished filing. Stephanie was so nice and made me feel so much better about filing and not messing anything up!
Date published: 2022-04-18
Rated 2 out of 5 by from Pretty Easy to use for S-corp I loved the software however, I didn't like that I had to by a Microsoft computer to use this software. I hate Microsoft. Also, It didn't work with any versions of Intuit Quickbooks Online. I can't afford to buy the intuit Quickbooks desktop version. Because of this. I will be ending my relationship with Intuit and Turbo Tax
Date published: 2022-04-18
Rated 5 out of 5 by from Love It Very Good. Some areas were confusing, but the explanations were really helpful. Thank you
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5483