TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome seevice Great service, wasn’t aware of the $250 fee upfront though, should have been told at the beginning
Date published: 2022-03-03
Rated 1 out of 5 by from Hidden Fees Everywhere My return started off costing $0. It then jumped to $50 and I had no choice but to pay that. Then they also tacked on another $40 because I chose to pay this fee out of my return. It’s honestly ridiculous and I will not be using turbo tax any longer.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is awesome My agent Portia did a great job!! She answered all my questions promptly and professionally.
Date published: 2022-03-03
Rated 5 out of 5 by from I love Turbo Tax i I Love using Turbo Tax because it is simple Fast an Easy. I have used the free edition for several years an it has never failed me. I have gotten my return within 5-7 days without fail.
Date published: 2022-03-03
Rated 4 out of 5 by from Easy to use Easy because I was able to put in a simple code from my W-2 and everything came up automatically
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax ROCKS no joke! I love how punctual they are, friendly and human! So important! Very patient and takes time to assist. There was a beautiful spirited woman I spoke with that simply made my day ❤️.
Date published: 2022-03-03
Rated 5 out of 5 by from Outstanding service Carmen went above and beyond to help me with ny taxes. She had excellent and clear communication at all time.
Date published: 2022-03-03
Rated 5 out of 5 by from Tax Return 2021 Easy to go through the menus. Excellent support. Value for cost.
Date published: 2022-03-03
Rated 5 out of 5 by from turbotax is awesome HAVE USED TURBOTAX FOR 20 YEARS. WILL ALWAYS USE THEM.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Very easy but help available if needed. Walks you through every step
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome seevice Great service, wasn’t aware of the $250 fee upfront though, should have been told at the beginning
Date published: 2022-03-03
Rated 1 out of 5 by from Hidden Fees Everywhere My return started off costing $0. It then jumped to $50 and I had no choice but to pay that. Then they also tacked on another $40 because I chose to pay this fee out of my return. It’s honestly ridiculous and I will not be using turbo tax any longer.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is awesome My agent Portia did a great job!! She answered all my questions promptly and professionally.
Date published: 2022-03-03
Rated 5 out of 5 by from I love Turbo Tax i I Love using Turbo Tax because it is simple Fast an Easy. I have used the free edition for several years an it has never failed me. I have gotten my return within 5-7 days without fail.
Date published: 2022-03-03
Rated 4 out of 5 by from Easy to use Easy because I was able to put in a simple code from my W-2 and everything came up automatically
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax ROCKS no joke! I love how punctual they are, friendly and human! So important! Very patient and takes time to assist. There was a beautiful spirited woman I spoke with that simply made my day ❤️.
Date published: 2022-03-03
Rated 5 out of 5 by from Outstanding service Carmen went above and beyond to help me with ny taxes. She had excellent and clear communication at all time.
Date published: 2022-03-03
Rated 5 out of 5 by from Tax Return 2021 Easy to go through the menus. Excellent support. Value for cost.
Date published: 2022-03-03
Rated 5 out of 5 by from turbotax is awesome HAVE USED TURBOTAX FOR 20 YEARS. WILL ALWAYS USE THEM.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Very easy but help available if needed. Walks you through every step
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5483