TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is a life saver. Not being a financial wizard Turbo Tax helps me file my federal and state taxes quickly and easily. They also help me throughout the year to maximize my refunds coming up in the future.
Date published: 2021-03-23
Rated 1 out of 5 by from turbo tax not as good as before Previously I was able to put turbo tax on both of my computers but this year because we have a business I bought the more expensive turbo tax and it would not let me use multiple computers. The box says I can put it on five but that didn't work out. Not happy.
Date published: 2021-03-23
Rated 5 out of 5 by from Thy have helped me a lot with my txs they help m Thank u turbo tax for helping me with my tax ur great
Date published: 2021-03-23
Rated 5 out of 5 by from Wow...just wow So im very incompetent when it comes to tax knowledge. I still don't understand this stuff too well. But this process was really helpful with someone who has comprehension problems. Even tho I needed help getting the info needed...even tho I needed an extra pair of eyes going over what I did to make sure I read everything correctly...turbo made it 100 percent easier
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax not easy to get help Tried to e file tax returns, no plan answer given on how to do anything using help.
Date published: 2021-03-23
Rated 4 out of 5 by from Good Product - Did I get ALL of my deductions? I still feel like I could have put more into the return by itemizing my medical expenses and including charitable donations. But, I did not invest the time to do so. NOT a Turbotax issue - that is on me.
Date published: 2021-03-23
Rated 4 out of 5 by from Good program but Intuit is not your friend I have used Turbo Tax for years. It is effective for doing the mundane job of annual tax filing. That said, I strongly disapprove that Intuit, H&R Block and other tax software programs lobby Congress to make a free IRS online system unavailable. Democracy at its worst.
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is very user friendly I've used TurboTax for a while now. My returns are not complicated but when I've had a question about any of my returns they've been answered quickly, thoroughly and in wording that is easy to understand.
Date published: 2021-03-23
Rated 4 out of 5 by from Easy to use Its a great site, easy to use, simple and takes things one step at a time, be warned, some things are easy to click.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome made it so easy I am 52 yrs young, and for the first time of doing taxes I was able to do myself. Thanks so much turbotax. No more 400 fees from Jackson hewitt.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a life saver. Not being a financial wizard Turbo Tax helps me file my federal and state taxes quickly and easily. They also help me throughout the year to maximize my refunds coming up in the future.
Date published: 2021-03-23
Rated 1 out of 5 by from turbo tax not as good as before Previously I was able to put turbo tax on both of my computers but this year because we have a business I bought the more expensive turbo tax and it would not let me use multiple computers. The box says I can put it on five but that didn't work out. Not happy.
Date published: 2021-03-23
Rated 5 out of 5 by from Thy have helped me a lot with my txs they help m Thank u turbo tax for helping me with my tax ur great
Date published: 2021-03-23
Rated 5 out of 5 by from Wow...just wow So im very incompetent when it comes to tax knowledge. I still don't understand this stuff too well. But this process was really helpful with someone who has comprehension problems. Even tho I needed help getting the info needed...even tho I needed an extra pair of eyes going over what I did to make sure I read everything correctly...turbo made it 100 percent easier
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax not easy to get help Tried to e file tax returns, no plan answer given on how to do anything using help.
Date published: 2021-03-23
Rated 4 out of 5 by from Good Product - Did I get ALL of my deductions? I still feel like I could have put more into the return by itemizing my medical expenses and including charitable donations. But, I did not invest the time to do so. NOT a Turbotax issue - that is on me.
Date published: 2021-03-23
Rated 4 out of 5 by from Good program but Intuit is not your friend I have used Turbo Tax for years. It is effective for doing the mundane job of annual tax filing. That said, I strongly disapprove that Intuit, H&R Block and other tax software programs lobby Congress to make a free IRS online system unavailable. Democracy at its worst.
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is very user friendly I've used TurboTax for a while now. My returns are not complicated but when I've had a question about any of my returns they've been answered quickly, thoroughly and in wording that is easy to understand.
Date published: 2021-03-23
Rated 4 out of 5 by from Easy to use Its a great site, easy to use, simple and takes things one step at a time, be warned, some things are easy to click.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome made it so easy I am 52 yrs young, and for the first time of doing taxes I was able to do myself. Thanks so much turbotax. No more 400 fees from Jackson hewitt.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5483