TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
chocontank from
turbo tax was simple to use
Live expert Ana was very helpful. She answer every question I ask.
Date published: 2022-10-14
Rated 1 out of 5 by
HarryO471917 from
Unacceptable
I have been trying to get this wrapped up and filed for over a week. It was supposed to take a few hours according to the info when I signed up. I don't blame this on the tax expert but on software problems that surfaced when trying to submit this review. I paused the ad blocker software but it still says I have to pause the ad blocker and it wont proceed until I complete the review.
Date published: 2022-10-14
Rated 4 out of 5 by
Mona GoldenOne from
TurboTax '22 Home & Business Excellent Features
Helped me to navigate different file status upon moving to new state. Helpful Articles and online assistance as well. Been using for over 20 + years, and they keep improving as the tax codes changes.
Date published: 2022-10-14
Rated 2 out of 5 by
JackB169 from
glitchy
In the 2021 version of TT, every time my data was automatically saved by the program, I got bounced out and returned to my desktop screen. I would then have to manually renavigate to the program (which was still operating in the background). This would be fine if it happened once or twice, but it literally happened dozens, scores, probably over 100 times during the course of completing my return. An annoying and entirely preventable glitch.
Date published: 2022-10-14
Rated 5 out of 5 by
Lil turbojacks from
It a good app
I give it a 5 because I would love to see it help people
Date published: 2022-10-14
Rated 5 out of 5 by
Little Les from
Awesome
Without other support, the guidance was appropriate.
Date published: 2022-10-14
Rated 4 out of 5 by
FrankieGo from
Why do I pay for Turbotax - it's not fair.
In my opinion it's not fair that self employed people have to pay a fee in order to file.
Date published: 2022-10-14
Rated 5 out of 5 by
Katy22580 from
TurboTax is easy to use
TurboTax eases my stress level over doing my taxes!
Date published: 2022-10-14
Rated 5 out of 5 by
MRLY from
TURBO TAX IS GREAT
EXCELLENT. TURBO TAX IS EASY TO NAVIGATE AND IT'S TEAM WILL INSTANTLY ASSIST YOU IF AND WHEN NEEDEED.
Date published: 2022-10-14
Rated 5 out of 5 by
JJTJT from
So Far So GOod
Smoooth Process. Everything went well and Turbo Tax walked through everything with me.
All TurboTax® Offerings Reviews - Page 5478
Date published: 2022-10-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
chocontank from
turbo tax was simple to use
Live expert Ana was very helpful. She answer every question I ask.
Date published: 2022-10-14
Rated 1 out of 5 by
HarryO471917 from
Unacceptable
I have been trying to get this wrapped up and filed for over a week. It was supposed to take a few hours according to the info when I signed up. I don't blame this on the tax expert but on software problems that surfaced when trying to submit this review. I paused the ad blocker software but it still says I have to pause the ad blocker and it wont proceed until I complete the review.
Date published: 2022-10-14
Rated 4 out of 5 by
Mona GoldenOne from
TurboTax '22 Home & Business Excellent Features
Helped me to navigate different file status upon moving to new state. Helpful Articles and online assistance as well. Been using for over 20 + years, and they keep improving as the tax codes changes.
Date published: 2022-10-14
Rated 2 out of 5 by
JackB169 from
glitchy
In the 2021 version of TT, every time my data was automatically saved by the program, I got bounced out and returned to my desktop screen. I would then have to manually renavigate to the program (which was still operating in the background). This would be fine if it happened once or twice, but it literally happened dozens, scores, probably over 100 times during the course of completing my return. An annoying and entirely preventable glitch.
Date published: 2022-10-14
Rated 5 out of 5 by
Lil turbojacks from
It a good app
I give it a 5 because I would love to see it help people
Date published: 2022-10-14
Rated 5 out of 5 by
Little Les from
Awesome
Without other support, the guidance was appropriate.
Date published: 2022-10-14
Rated 4 out of 5 by
FrankieGo from
Why do I pay for Turbotax - it's not fair.
In my opinion it's not fair that self employed people have to pay a fee in order to file.
Date published: 2022-10-14
Rated 5 out of 5 by
Katy22580 from
TurboTax is easy to use
TurboTax eases my stress level over doing my taxes!
Date published: 2022-10-14
Rated 5 out of 5 by
MRLY from
TURBO TAX IS GREAT
EXCELLENT. TURBO TAX IS EASY TO NAVIGATE AND IT'S TEAM WILL INSTANTLY ASSIST YOU IF AND WHEN NEEDEED.
Date published: 2022-10-14
Rated 5 out of 5 by
JJTJT from
So Far So GOod
Smoooth Process. Everything went well and Turbo Tax walked through everything with me.
All TurboTax® Offerings Reviews - Page 5478
Date published: 2022-10-14