TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax was simple to use Live expert Ana was very helpful. She answer every question I ask.
Date published: 2022-10-14
Rated 1 out of 5 by from Unacceptable I have been trying to get this wrapped up and filed for over a week. It was supposed to take a few hours according to the info when I signed up. I don't blame this on the tax expert but on software problems that surfaced when trying to submit this review. I paused the ad blocker software but it still says I have to pause the ad blocker and it wont proceed until I complete the review.
Date published: 2022-10-14
Rated 4 out of 5 by from TurboTax '22 Home & Business Excellent Features Helped me to navigate different file status upon moving to new state. Helpful Articles and online assistance as well. Been using for over 20 + years, and they keep improving as the tax codes changes.
Date published: 2022-10-14
Rated 2 out of 5 by from glitchy In the 2021 version of TT, every time my data was automatically saved by the program, I got bounced out and returned to my desktop screen. I would then have to manually renavigate to the program (which was still operating in the background). This would be fine if it happened once or twice, but it literally happened dozens, scores, probably over 100 times during the course of completing my return. An annoying and entirely preventable glitch.
Date published: 2022-10-14
Rated 5 out of 5 by from It a good app I give it a 5 because I would love to see it help people
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Without other support, the guidance was appropriate.
Date published: 2022-10-14
Rated 4 out of 5 by from Why do I pay for Turbotax - it's not fair. In my opinion it's not fair that self employed people have to pay a fee in order to file.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax is easy to use TurboTax eases my stress level over doing my taxes!
Date published: 2022-10-14
Rated 5 out of 5 by from TURBO TAX IS GREAT EXCELLENT. TURBO TAX IS EASY TO NAVIGATE AND IT'S TEAM WILL INSTANTLY ASSIST YOU IF AND WHEN NEEDEED.
Date published: 2022-10-14
Rated 5 out of 5 by from So Far So GOod Smoooth Process. Everything went well and Turbo Tax walked through everything with me.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 5478
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was simple to use Live expert Ana was very helpful. She answer every question I ask.
Date published: 2022-10-14
Rated 1 out of 5 by from Unacceptable I have been trying to get this wrapped up and filed for over a week. It was supposed to take a few hours according to the info when I signed up. I don't blame this on the tax expert but on software problems that surfaced when trying to submit this review. I paused the ad blocker software but it still says I have to pause the ad blocker and it wont proceed until I complete the review.
Date published: 2022-10-14
Rated 4 out of 5 by from TurboTax '22 Home & Business Excellent Features Helped me to navigate different file status upon moving to new state. Helpful Articles and online assistance as well. Been using for over 20 + years, and they keep improving as the tax codes changes.
Date published: 2022-10-14
Rated 2 out of 5 by from glitchy In the 2021 version of TT, every time my data was automatically saved by the program, I got bounced out and returned to my desktop screen. I would then have to manually renavigate to the program (which was still operating in the background). This would be fine if it happened once or twice, but it literally happened dozens, scores, probably over 100 times during the course of completing my return. An annoying and entirely preventable glitch.
Date published: 2022-10-14
Rated 5 out of 5 by from It a good app I give it a 5 because I would love to see it help people
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Without other support, the guidance was appropriate.
Date published: 2022-10-14
Rated 4 out of 5 by from Why do I pay for Turbotax - it's not fair. In my opinion it's not fair that self employed people have to pay a fee in order to file.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax is easy to use TurboTax eases my stress level over doing my taxes!
Date published: 2022-10-14
Rated 5 out of 5 by from TURBO TAX IS GREAT EXCELLENT. TURBO TAX IS EASY TO NAVIGATE AND IT'S TEAM WILL INSTANTLY ASSIST YOU IF AND WHEN NEEDEED.
Date published: 2022-10-14
Rated 5 out of 5 by from So Far So GOod Smoooth Process. Everything went well and Turbo Tax walked through everything with me.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 5478