TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Not as user friendly as personal-use TurboTax Turbo Tax for personal taxes is super user-friendly, with a simple search and asking questions. Turbo Tax Business seemed to have minimal information. Also, it would be very helpful if it asked the individual W2 information for each shareholder rather than assuming each has an equivalent salary. I had to personally search this out on the K1 forms. Could just be simpler.
Date published: 2022-03-03
Rated 5 out of 5 by from i liked everthing will be coming back to use turbo i had a good experience will use it again everyone was very help full. i will be useing turbo tax next year
Date published: 2022-03-03
Rated 5 out of 5 by from gREAT Very Easy to use and understand. Covers most of the basics well.
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax helps us do Business taxes ourselves Overall, TurboTax is a very good product. It simplifies the process of self-preparing taxes significantly. However, all the upsell prompts as you go through the process are extremely annoying
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is wonderful At first I was frustrated as I wanted to answer Turbo Tax questions truthfully. I had an issue with out of State tax withholding. Jack was my specialist and helped me tremendously with a few other glitches, he persevered and we completed my entire 2021 tax year returns. Yay. Thank you so much.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Does it Again Turbo Tax is super intuitive and is always helpful if I am unsure on what something is.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is Great And Agent Teresa who helped re-file my taxes was awesome. I could not accomplish it without her
Date published: 2022-03-03
Rated 1 out of 5 by from Unable to locate last years file. I was unable to locate a 2020 tax return to transfer to my 2021 return. I went back into the 2020 TurboTax and saw the file but it would not open. Failure to mount error message. After a few tries, I could not even find the file. As a result, I could not efile. No help anywhere on Turbotax or online.
Date published: 2022-03-03
Rated 5 out of 5 by from My TurboTax Consultant was a GODSEND Where do I even start? I had complicated taxes this year due to self-employment tax and my usual W-2 tax filing, plus state tax complications. Thanks to Stacy I had every question answered over our chat messages and during our one-on-one consultation. She was absolutely incredible from start to finish, extremely knowledgeable, and friendly! I was stressing about getting my taxes right but I have complete confidence that everything was done correctly. And even better, I have tips for next year on how to do taxes with my unique situation moving forward. Honestly I'm just hoping I luck out and am able to work with Stacy again next year!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo is great! Galina is awesome, she helped me understand everything.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5469
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as user friendly as personal-use TurboTax Turbo Tax for personal taxes is super user-friendly, with a simple search and asking questions. Turbo Tax Business seemed to have minimal information. Also, it would be very helpful if it asked the individual W2 information for each shareholder rather than assuming each has an equivalent salary. I had to personally search this out on the K1 forms. Could just be simpler.
Date published: 2022-03-03
Rated 5 out of 5 by from i liked everthing will be coming back to use turbo i had a good experience will use it again everyone was very help full. i will be useing turbo tax next year
Date published: 2022-03-03
Rated 5 out of 5 by from gREAT Very Easy to use and understand. Covers most of the basics well.
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax helps us do Business taxes ourselves Overall, TurboTax is a very good product. It simplifies the process of self-preparing taxes significantly. However, all the upsell prompts as you go through the process are extremely annoying
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is wonderful At first I was frustrated as I wanted to answer Turbo Tax questions truthfully. I had an issue with out of State tax withholding. Jack was my specialist and helped me tremendously with a few other glitches, he persevered and we completed my entire 2021 tax year returns. Yay. Thank you so much.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Does it Again Turbo Tax is super intuitive and is always helpful if I am unsure on what something is.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is Great And Agent Teresa who helped re-file my taxes was awesome. I could not accomplish it without her
Date published: 2022-03-03
Rated 1 out of 5 by from Unable to locate last years file. I was unable to locate a 2020 tax return to transfer to my 2021 return. I went back into the 2020 TurboTax and saw the file but it would not open. Failure to mount error message. After a few tries, I could not even find the file. As a result, I could not efile. No help anywhere on Turbotax or online.
Date published: 2022-03-03
Rated 5 out of 5 by from My TurboTax Consultant was a GODSEND Where do I even start? I had complicated taxes this year due to self-employment tax and my usual W-2 tax filing, plus state tax complications. Thanks to Stacy I had every question answered over our chat messages and during our one-on-one consultation. She was absolutely incredible from start to finish, extremely knowledgeable, and friendly! I was stressing about getting my taxes right but I have complete confidence that everything was done correctly. And even better, I have tips for next year on how to do taxes with my unique situation moving forward. Honestly I'm just hoping I luck out and am able to work with Stacy again next year!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo is great! Galina is awesome, she helped me understand everything.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5469