TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax makes it easy! Even though my taxes are easy because I am young, this makes it even easier.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax is easy and great Great software and easy to file your US federal taxes.
Date published: 2021-03-23
Rated 2 out of 5 by from very confusing directions even your tax expert was unable to figure out how to get past the page that would finish my taxes. it was my start clicking on everything that i hit the right spot.
Date published: 2021-03-23
Rated 5 out of 5 by from Patricia is a great representative Patricia walked me thru how to amend my taxes since i am a bit computer shy
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is an Excellent! I've used Turbo Tax for years to complete my taxes, both Federal and State. They never disappoint. The software is very easy to use and they walk you step-by-step through the process. I've never encountered any problems and thank them for developing such an incredibly easy tool for tax filing!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is excellent! I had an easy time filling my returns this year. Great job, Turbo Tax!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax worked GREAT My experience with the tax experts on the phone could not have been better. They were fantastic, knowledgeable, and personable. The Chat Line Specialists were ok but the live chat on the phone was way better.
Date published: 2021-03-23
Rated 5 out of 5 by from WAY TO GO TURBOTAX!!!!! I found Turbo very easy to follow, I did my taxes within 30 min. I will for sure be doing my taxes next year with them
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is a great guided tax preparation tool Easy to use, with guidance that clear and helpful, Search and chat functionality both provide helpful context and answers. Live support was quick (less than 5 mins to connect) and very helpful (less than 5 mins to resolve).
Date published: 2021-03-23
Rated 5 out of 5 by from What a breeze Had to upgrade to self employed premium. I was upset until I used the expert advice feature and the guys there were so helpful and helped me get my maximum return.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes it easy! Even though my taxes are easy because I am young, this makes it even easier.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax is easy and great Great software and easy to file your US federal taxes.
Date published: 2021-03-23
Rated 2 out of 5 by from very confusing directions even your tax expert was unable to figure out how to get past the page that would finish my taxes. it was my start clicking on everything that i hit the right spot.
Date published: 2021-03-23
Rated 5 out of 5 by from Patricia is a great representative Patricia walked me thru how to amend my taxes since i am a bit computer shy
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is an Excellent! I've used Turbo Tax for years to complete my taxes, both Federal and State. They never disappoint. The software is very easy to use and they walk you step-by-step through the process. I've never encountered any problems and thank them for developing such an incredibly easy tool for tax filing!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is excellent! I had an easy time filling my returns this year. Great job, Turbo Tax!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax worked GREAT My experience with the tax experts on the phone could not have been better. They were fantastic, knowledgeable, and personable. The Chat Line Specialists were ok but the live chat on the phone was way better.
Date published: 2021-03-23
Rated 5 out of 5 by from WAY TO GO TURBOTAX!!!!! I found Turbo very easy to follow, I did my taxes within 30 min. I will for sure be doing my taxes next year with them
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is a great guided tax preparation tool Easy to use, with guidance that clear and helpful, Search and chat functionality both provide helpful context and answers. Live support was quick (less than 5 mins to connect) and very helpful (less than 5 mins to resolve).
Date published: 2021-03-23
Rated 5 out of 5 by from What a breeze Had to upgrade to self employed premium. I was upset until I used the expert advice feature and the guys there were so helpful and helped me get my maximum return.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5462