TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is easy and fantastic! I had made a mistake and was trying to submit but TT was basically not letting me return to submitting process. THEY WERE RIGHT and I found the error which would have created an audit for sure, I corrected and then processed the tax forms. Thank you TT!
Date published: 2022-03-03
Rated 5 out of 5 by from So much easier than I thought I used TurboTax this year instead of a CPA. The program stepped me though everything without a lot of angst. I even was able to speak with a live tax expert to resolve a question! Pretty cool!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is really convenient! Turbo Tax is really convenient! Turbo Tax is really convenient!
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax It was easy to walk through the program and the auto download from the investments was great
Date published: 2022-03-03
Rated 3 out of 5 by from Detailed explanation Detailed information given but you have to wait for a long time to get a response using messaging app
Date published: 2022-03-03
Rated 5 out of 5 by from Love using Turbo Tax I didn't use the live agents, but did do a chat Worked out great.
Date published: 2022-03-03
Rated 5 out of 5 by from Great The lady who prepared my taxes was great. She was very helpful and respectful
Date published: 2022-03-03
Rated 5 out of 5 by from Greatest Tax Tool Ever Turbo Tax is easy straightforward way to file your federal and state returns. We have used it now for seven years.
Date published: 2022-03-03
Rated 4 out of 5 by from Trouble with some forms Although relatively easy, I found some info should be provided for the 1099 forms....my interest only amounted to under $1.00 this year. The 1099 was never sent. Had a difficult time removing the need for it on my form.
Date published: 2022-03-03
Rated 2 out of 5 by from Not so happy with the 2021 TurboTax Business purch I had dreadful issues with transferring QuickBooks data to TurboTax. After spending nearly 2 hours on the phone with Intuit and QB help staff I did a manual input of data. Very disappointing. I did not have this problem with TurboTax 2020.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and fantastic! I had made a mistake and was trying to submit but TT was basically not letting me return to submitting process. THEY WERE RIGHT and I found the error which would have created an audit for sure, I corrected and then processed the tax forms. Thank you TT!
Date published: 2022-03-03
Rated 5 out of 5 by from So much easier than I thought I used TurboTax this year instead of a CPA. The program stepped me though everything without a lot of angst. I even was able to speak with a live tax expert to resolve a question! Pretty cool!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is really convenient! Turbo Tax is really convenient! Turbo Tax is really convenient!
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax It was easy to walk through the program and the auto download from the investments was great
Date published: 2022-03-03
Rated 3 out of 5 by from Detailed explanation Detailed information given but you have to wait for a long time to get a response using messaging app
Date published: 2022-03-03
Rated 5 out of 5 by from Love using Turbo Tax I didn't use the live agents, but did do a chat Worked out great.
Date published: 2022-03-03
Rated 5 out of 5 by from Great The lady who prepared my taxes was great. She was very helpful and respectful
Date published: 2022-03-03
Rated 5 out of 5 by from Greatest Tax Tool Ever Turbo Tax is easy straightforward way to file your federal and state returns. We have used it now for seven years.
Date published: 2022-03-03
Rated 4 out of 5 by from Trouble with some forms Although relatively easy, I found some info should be provided for the 1099 forms....my interest only amounted to under $1.00 this year. The 1099 was never sent. Had a difficult time removing the need for it on my form.
Date published: 2022-03-03
Rated 2 out of 5 by from Not so happy with the 2021 TurboTax Business purch I had dreadful issues with transferring QuickBooks data to TurboTax. After spending nearly 2 hours on the phone with Intuit and QB help staff I did a manual input of data. Very disappointing. I did not have this problem with TurboTax 2020.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5462