TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love turbotax Its easy to file every year, especially when they guide you through everything you are eligible and not eligible for!
Date published: 2021-03-23
Rated 5 out of 5 by from great went very well, and everything is good , did right and no issues
Date published: 2021-03-23
Rated 5 out of 5 by from Our tax filing nightmare is over!! Hi, I want to shout out to the two tax experts from your team. Thank-you......they actually cared enough to treat me as a person, not just a number, and say...."Next!" as if trying to get me off the phone to go on to then next client. It was just a simple error they helped us fix. Again, thank-you, thank-you!!!
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is AWESOME! I have used TurboTax successfully for years, and have never had any issues... until this year. This year, we had a situation that was just freaking me out, so I elected Live Tax Expert assistance. Calvin was GREAT! He walked me through what I had already done, investigated the issue, figured out how to correct it and walked me through it. Man, I really appreciate this option - worth every pennie!!
Date published: 2021-03-23
Rated 5 out of 5 by from Quick, Straight-Forward, Results! This was my first year filing my taxes using an online program. I always did my taxes by hand and when I didn't have the time scheduled in to work on them, my stress would just build in the month of March. First time using Turbo Tax and it could not have been any easier of an experience. Simple step by step guides to help you throughout the whole process. It was amazingly fast and easy! Nothing compares to the ease it has given me when doing my taxes now! Thank-You!
Date published: 2021-03-23
Rated 5 out of 5 by from AWESOME EASY TO NAVIGATE, ABLE TO MAKE CHANGES NECCARY ,WILL CONTIUE TO USE
Date published: 2021-03-23
Rated 5 out of 5 by from Expert help available 2 agents assisted Alicia and Shannon, both were professional and helpful
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax Excellent This was quick and easy. When I did have a problem the intuit person I spoke with was extremely pleasant and friendly. She resolved my problem is less than 5 minutes. I was very pleased at how things worked out.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax Dependable Have been using for years. Each year there are changes, and it would help to be able to look at forms while they are being created because when you import info and later are asked about it you sometimes double enter a credit or deduction
Date published: 2021-03-23
Rated 5 out of 5 by from Very easy to file your own taxes with business Walks you through every step to make sure you don't forget any dedications or items that are needed. User friendly and easy program to work with
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbotax Its easy to file every year, especially when they guide you through everything you are eligible and not eligible for!
Date published: 2021-03-23
Rated 5 out of 5 by from great went very well, and everything is good , did right and no issues
Date published: 2021-03-23
Rated 5 out of 5 by from Our tax filing nightmare is over!! Hi, I want to shout out to the two tax experts from your team. Thank-you......they actually cared enough to treat me as a person, not just a number, and say...."Next!" as if trying to get me off the phone to go on to then next client. It was just a simple error they helped us fix. Again, thank-you, thank-you!!!
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is AWESOME! I have used TurboTax successfully for years, and have never had any issues... until this year. This year, we had a situation that was just freaking me out, so I elected Live Tax Expert assistance. Calvin was GREAT! He walked me through what I had already done, investigated the issue, figured out how to correct it and walked me through it. Man, I really appreciate this option - worth every pennie!!
Date published: 2021-03-23
Rated 5 out of 5 by from Quick, Straight-Forward, Results! This was my first year filing my taxes using an online program. I always did my taxes by hand and when I didn't have the time scheduled in to work on them, my stress would just build in the month of March. First time using Turbo Tax and it could not have been any easier of an experience. Simple step by step guides to help you throughout the whole process. It was amazingly fast and easy! Nothing compares to the ease it has given me when doing my taxes now! Thank-You!
Date published: 2021-03-23
Rated 5 out of 5 by from AWESOME EASY TO NAVIGATE, ABLE TO MAKE CHANGES NECCARY ,WILL CONTIUE TO USE
Date published: 2021-03-23
Rated 5 out of 5 by from Expert help available 2 agents assisted Alicia and Shannon, both were professional and helpful
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax Excellent This was quick and easy. When I did have a problem the intuit person I spoke with was extremely pleasant and friendly. She resolved my problem is less than 5 minutes. I was very pleased at how things worked out.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax Dependable Have been using for years. Each year there are changes, and it would help to be able to look at forms while they are being created because when you import info and later are asked about it you sometimes double enter a credit or deduction
Date published: 2021-03-23
Rated 5 out of 5 by from Very easy to file your own taxes with business Walks you through every step to make sure you don't forget any dedications or items that are needed. User friendly and easy program to work with
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5458