TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from fast and reasonable! My experience was great and didnt take long. a little under an hour and some reading makes me feel so relieved after a year! They also cover as much as possible and remind you to get the most out of your return especially if you dont have any special filings that may need done.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE. Turbo Tax is a very convenient and easy to use. I am happy I used the e-file option this year.
Date published: 2022-02-28
Rated 5 out of 5 by from First Time using user friendly tax soft ware recoomended for any new tax user will use again
Date published: 2022-02-28
Rated 5 out of 5 by from Super Helpful Tax Experts! I was a little scared to use Turbo Tax but my expert showed so much knowledge and patience during the whole process! They answered all of my questions and made sure to respond promptly. I will definitely keep using Turbo Tax Live!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is great. I really enjoyed doing my taxes it was easy, and let all my friends know
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Very easy to use and when needed help they were their for me.
Date published: 2022-02-28
Rated 5 out of 5 by from IT'S THE BEST AND LOVE THE NEW FORMAT & DESIGN The tools were available to assist me to complete the tax returns independently. Any questions I had the Learn More Section had all the answers. Thank you for a great experience and will always use your products and services.
Date published: 2022-02-28
Rated 4 out of 5 by from easy but too expensive Made me sign up for an existing account to get my refund I would have liked a direct deposit
Date published: 2022-02-28
Rated 5 out of 5 by from Great 5 stars Quiet easy to use ......................Recommend
Date published: 2022-02-28
Rated 3 out of 5 by from Great tool unless you have problems Super easy and straightforward to use except when things go wrong. Everything was trucking along nicely until we submitted our tax return to get it rejected due to a header mismatch.(1120c vs 1120s) Turns out the IRS has our company down as a C Corp versus an S Corp which we updated last year but somehow it never updated in the IRS system. (I found this out after 2hrs of phone time with the IRS). Turbo tax just tells you there is a header mismatch and then gives you a phone number to a general IRS help line. Where you can spend a whole day trying to get to the right department. It was a pass the buck, kick the can down the line move. By the way Turbo tax, how about adding a little more info, maybe do some research find out which department or exactly which number to call. The number Turbo tax has listed is just for E-filing help, not for Business Tax help which is what we needed. I am now mailing a paper copy with a new 2553 via snail mail. I think Turbo tax fell short on this one, I'm pretty disappointed, but this is the first time I ran into a hiccup, and I get to see that turbo tax doesn't help you through it, they just give you a phone number and let you figure it out yourself.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5441
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from fast and reasonable! My experience was great and didnt take long. a little under an hour and some reading makes me feel so relieved after a year! They also cover as much as possible and remind you to get the most out of your return especially if you dont have any special filings that may need done.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE. Turbo Tax is a very convenient and easy to use. I am happy I used the e-file option this year.
Date published: 2022-02-28
Rated 5 out of 5 by from First Time using user friendly tax soft ware recoomended for any new tax user will use again
Date published: 2022-02-28
Rated 5 out of 5 by from Super Helpful Tax Experts! I was a little scared to use Turbo Tax but my expert showed so much knowledge and patience during the whole process! They answered all of my questions and made sure to respond promptly. I will definitely keep using Turbo Tax Live!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is great. I really enjoyed doing my taxes it was easy, and let all my friends know
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Very easy to use and when needed help they were their for me.
Date published: 2022-02-28
Rated 5 out of 5 by from IT'S THE BEST AND LOVE THE NEW FORMAT & DESIGN The tools were available to assist me to complete the tax returns independently. Any questions I had the Learn More Section had all the answers. Thank you for a great experience and will always use your products and services.
Date published: 2022-02-28
Rated 4 out of 5 by from easy but too expensive Made me sign up for an existing account to get my refund I would have liked a direct deposit
Date published: 2022-02-28
Rated 5 out of 5 by from Great 5 stars Quiet easy to use ......................Recommend
Date published: 2022-02-28
Rated 3 out of 5 by from Great tool unless you have problems Super easy and straightforward to use except when things go wrong. Everything was trucking along nicely until we submitted our tax return to get it rejected due to a header mismatch.(1120c vs 1120s) Turns out the IRS has our company down as a C Corp versus an S Corp which we updated last year but somehow it never updated in the IRS system. (I found this out after 2hrs of phone time with the IRS). Turbo tax just tells you there is a header mismatch and then gives you a phone number to a general IRS help line. Where you can spend a whole day trying to get to the right department. It was a pass the buck, kick the can down the line move. By the way Turbo tax, how about adding a little more info, maybe do some research find out which department or exactly which number to call. The number Turbo tax has listed is just for E-filing help, not for Business Tax help which is what we needed. I am now mailing a paper copy with a new 2553 via snail mail. I think Turbo tax fell short on this one, I'm pretty disappointed, but this is the first time I ran into a hiccup, and I get to see that turbo tax doesn't help you through it, they just give you a phone number and let you figure it out yourself.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5441