TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Pennysuze from
Easy-peasy!
The experience was almost enjoyable. The only drawback was the fact it was taxes. My tax expert was thorough and helpful. She was very pleasant to talk with and helped me get all my records in line.
Date published: 2022-09-23
Rated 3 out of 5 by
Grosvenor from
Does just Okay several Glitches FALSE Pricing
Despite entering info, during final review it asks for the same info again Many other time-wasting glitches. Misleading claim of free state filing - no you pay for e-filing it.
Date published: 2022-09-23
Rated 5 out of 5 by
Zitr087 from
turbo tax was easy and helpful
i liked how it takes u step by step to file. definitely will be using it again
Date published: 2022-09-23
Rated 5 out of 5 by
Larry and Ewelina from
Great Service
I've had private CPA do my taxes in the past and it was always dropping the paper work off and signing paper. This was a complete explanation of what was going on and not being in the dark.
Date published: 2022-09-23
Rated 5 out of 5 by
Zzippy from
Turbo Tax very user friendly.
We were paying a private tax accountant three times as much money.
Date published: 2022-09-23
Rated 5 out of 5 by
mdm33 from
LOVE, LOVE, LOVE TurboTax!!
First time using! Such a breeze - easy to understand! It was recommended by a friend! NO REGRETS!
Date published: 2022-09-23
Rated 1 out of 5 by
SMAJason from
TurboTax is terrible
I logged into my return three times and all three times I was in a lengthy chat with a specialist because the platform was giving me problems. in the end, after paying $119, i was told i have to paper file. i would have done this from the start and saved myself the $119 if I had known. it's unlikely i will ever use turbotax again.
Date published: 2022-09-23
Rated 4 out of 5 by
guigu85c from
Big help in filing a business tax.
It would be nice if the software can make a suggestion for some specific Code that required for the filing.
Date published: 2022-09-23
Rated 1 out of 5 by
What a Rip from
Not as Represented
Advertised by TT as free Wisconsin filing but TT was unable to satisfy WI e-filing requirements and so i have to print and mail. The "$50 Value" for the state filing has not been offered back to me.
Date published: 2022-09-23
Rated 5 out of 5 by
Fred Farkle from
Turbo Tax is Terrific!
I had no problems or issues in completing the forms by myself! Thank you very much!
All TurboTax® Offerings Reviews - Page 5436
Date published: 2022-09-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Pennysuze from
Easy-peasy!
The experience was almost enjoyable. The only drawback was the fact it was taxes. My tax expert was thorough and helpful. She was very pleasant to talk with and helped me get all my records in line.
Date published: 2022-09-23
Rated 3 out of 5 by
Grosvenor from
Does just Okay several Glitches FALSE Pricing
Despite entering info, during final review it asks for the same info again Many other time-wasting glitches. Misleading claim of free state filing - no you pay for e-filing it.
Date published: 2022-09-23
Rated 5 out of 5 by
Zitr087 from
turbo tax was easy and helpful
i liked how it takes u step by step to file. definitely will be using it again
Date published: 2022-09-23
Rated 5 out of 5 by
Larry and Ewelina from
Great Service
I've had private CPA do my taxes in the past and it was always dropping the paper work off and signing paper. This was a complete explanation of what was going on and not being in the dark.
Date published: 2022-09-23
Rated 5 out of 5 by
Zzippy from
Turbo Tax very user friendly.
We were paying a private tax accountant three times as much money.
Date published: 2022-09-23
Rated 5 out of 5 by
mdm33 from
LOVE, LOVE, LOVE TurboTax!!
First time using! Such a breeze - easy to understand! It was recommended by a friend! NO REGRETS!
Date published: 2022-09-23
Rated 1 out of 5 by
SMAJason from
TurboTax is terrible
I logged into my return three times and all three times I was in a lengthy chat with a specialist because the platform was giving me problems. in the end, after paying $119, i was told i have to paper file. i would have done this from the start and saved myself the $119 if I had known. it's unlikely i will ever use turbotax again.
Date published: 2022-09-23
Rated 4 out of 5 by
guigu85c from
Big help in filing a business tax.
It would be nice if the software can make a suggestion for some specific Code that required for the filing.
Date published: 2022-09-23
Rated 1 out of 5 by
What a Rip from
Not as Represented
Advertised by TT as free Wisconsin filing but TT was unable to satisfy WI e-filing requirements and so i have to print and mail. The "$50 Value" for the state filing has not been offered back to me.
Date published: 2022-09-23
Rated 5 out of 5 by
Fred Farkle from
Turbo Tax is Terrific!
I had no problems or issues in completing the forms by myself! Thank you very much!
All TurboTax® Offerings Reviews - Page 5436
Date published: 2022-09-23