TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy-peasy! The experience was almost enjoyable. The only drawback was the fact it was taxes. My tax expert was thorough and helpful. She was very pleasant to talk with and helped me get all my records in line.
Date published: 2022-09-23
Rated 3 out of 5 by from Does just Okay several Glitches FALSE Pricing Despite entering info, during final review it asks for the same info again Many other time-wasting glitches. Misleading claim of free state filing - no you pay for e-filing it.
Date published: 2022-09-23
Rated 5 out of 5 by from turbo tax was easy and helpful i liked how it takes u step by step to file. definitely will be using it again
Date published: 2022-09-23
Rated 5 out of 5 by from Great Service I've had private CPA do my taxes in the past and it was always dropping the paper work off and signing paper. This was a complete explanation of what was going on and not being in the dark.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax very user friendly. We were paying a private tax accountant three times as much money.
Date published: 2022-09-23
Rated 5 out of 5 by from LOVE, LOVE, LOVE TurboTax!! First time using! Such a breeze - easy to understand! It was recommended by a friend! NO REGRETS!
Date published: 2022-09-23
Rated 1 out of 5 by from TurboTax is terrible I logged into my return three times and all three times I was in a lengthy chat with a specialist because the platform was giving me problems. in the end, after paying $119, i was told i have to paper file. i would have done this from the start and saved myself the $119 if I had known. it's unlikely i will ever use turbotax again.
Date published: 2022-09-23
Rated 4 out of 5 by from Big help in filing a business tax. It would be nice if the software can make a suggestion for some specific Code that required for the filing.
Date published: 2022-09-23
Rated 1 out of 5 by from Not as Represented Advertised by TT as free Wisconsin filing but TT was unable to satisfy WI e-filing requirements and so i have to print and mail. The "$50 Value" for the state filing has not been offered back to me.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is Terrific! I had no problems or issues in completing the forms by myself! Thank you very much!
Date published: 2022-09-23
All TurboTax® Offerings Reviews - Page 5436
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy-peasy! The experience was almost enjoyable. The only drawback was the fact it was taxes. My tax expert was thorough and helpful. She was very pleasant to talk with and helped me get all my records in line.
Date published: 2022-09-23
Rated 3 out of 5 by from Does just Okay several Glitches FALSE Pricing Despite entering info, during final review it asks for the same info again Many other time-wasting glitches. Misleading claim of free state filing - no you pay for e-filing it.
Date published: 2022-09-23
Rated 5 out of 5 by from turbo tax was easy and helpful i liked how it takes u step by step to file. definitely will be using it again
Date published: 2022-09-23
Rated 5 out of 5 by from Great Service I've had private CPA do my taxes in the past and it was always dropping the paper work off and signing paper. This was a complete explanation of what was going on and not being in the dark.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax very user friendly. We were paying a private tax accountant three times as much money.
Date published: 2022-09-23
Rated 5 out of 5 by from LOVE, LOVE, LOVE TurboTax!! First time using! Such a breeze - easy to understand! It was recommended by a friend! NO REGRETS!
Date published: 2022-09-23
Rated 1 out of 5 by from TurboTax is terrible I logged into my return three times and all three times I was in a lengthy chat with a specialist because the platform was giving me problems. in the end, after paying $119, i was told i have to paper file. i would have done this from the start and saved myself the $119 if I had known. it's unlikely i will ever use turbotax again.
Date published: 2022-09-23
Rated 4 out of 5 by from Big help in filing a business tax. It would be nice if the software can make a suggestion for some specific Code that required for the filing.
Date published: 2022-09-23
Rated 1 out of 5 by from Not as Represented Advertised by TT as free Wisconsin filing but TT was unable to satisfy WI e-filing requirements and so i have to print and mail. The "$50 Value" for the state filing has not been offered back to me.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is Terrific! I had no problems or issues in completing the forms by myself! Thank you very much!
Date published: 2022-09-23
All TurboTax® Offerings Reviews - Page 5436