TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome Easy to use and understand. I will continue to use your software.
Date published: 2021-03-24
Rated 5 out of 5 by from awesome very easy to use will use it again next year hello
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo is great quick an easy you will never be disappointed using turbo
Date published: 2021-03-24
Rated 5 out of 5 by from So easy! This is the first time I ever filed and it was so easy! I loved the setup.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Quick and Simple This was very simple and with the step by step process, I felt like an expert. Will keep using this system from here forward.
Date published: 2021-03-24
Rated 3 out of 5 by from TurboTax is not always so awesome. I've used Turbo Tax for many years. The Federal tax program works quite well, though some explanations aren't as clear as they could be - always some complicated question where not enough examples or reasons are given. However, the state tax program for Pennsylvania is extremely glitchy and I discovered I paid too much last year as a result and would have again this year if my husband hadn't checked it carefully. Real estate income in another state kept showing up as being in Pennsylvania despite out-of-state addresses and checking the box that they were not located in PA so no PA taxes are due on the income. I had to re-check the boxes three times before the program finally kept the info and saved us $3000 in taxes! I will have to file an amended 2019 return to get back last year's overpayment.
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I WILL LITERALLY ALWAYS USE TURBOTAX FOR THE REST OF MY LIFE. I LOVE IT!! ITS SO EASY AND IT MAKES FILING FUN :)
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is the one I don't have computer knowledge, Turbo tax and help from a live expert, i got my taxes done, my first time but it want be the last, they saved me over $$$ lots of money. next year is Turbo tax, step by step they will get you though it .
Date published: 2021-03-24
Rated 5 out of 5 by from Great Expert was very helpful. Communicated very well and walked though each step.
Date published: 2021-03-24
Rated 5 out of 5 by from I use turbo tax every year, It's quick and easy They basically do all the work for you, it's wonderful!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5423
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy to use and understand. I will continue to use your software.
Date published: 2021-03-24
Rated 5 out of 5 by from awesome very easy to use will use it again next year hello
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo is great quick an easy you will never be disappointed using turbo
Date published: 2021-03-24
Rated 5 out of 5 by from So easy! This is the first time I ever filed and it was so easy! I loved the setup.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Quick and Simple This was very simple and with the step by step process, I felt like an expert. Will keep using this system from here forward.
Date published: 2021-03-24
Rated 3 out of 5 by from TurboTax is not always so awesome. I've used Turbo Tax for many years. The Federal tax program works quite well, though some explanations aren't as clear as they could be - always some complicated question where not enough examples or reasons are given. However, the state tax program for Pennsylvania is extremely glitchy and I discovered I paid too much last year as a result and would have again this year if my husband hadn't checked it carefully. Real estate income in another state kept showing up as being in Pennsylvania despite out-of-state addresses and checking the box that they were not located in PA so no PA taxes are due on the income. I had to re-check the boxes three times before the program finally kept the info and saved us $3000 in taxes! I will have to file an amended 2019 return to get back last year's overpayment.
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I WILL LITERALLY ALWAYS USE TURBOTAX FOR THE REST OF MY LIFE. I LOVE IT!! ITS SO EASY AND IT MAKES FILING FUN :)
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is the one I don't have computer knowledge, Turbo tax and help from a live expert, i got my taxes done, my first time but it want be the last, they saved me over $$$ lots of money. next year is Turbo tax, step by step they will get you though it .
Date published: 2021-03-24
Rated 5 out of 5 by from Great Expert was very helpful. Communicated very well and walked though each step.
Date published: 2021-03-24
Rated 5 out of 5 by from I use turbo tax every year, It's quick and easy They basically do all the work for you, it's wonderful!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5423