TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Fast and easy It has been awhile since I have done my own taxes. TurboTax made it pain free and very simple. Any questions I had were answered by the help menu or the question marks at the spots I was working.
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for 6 years and I love it. I can file with assistance or not. Choices are good. Filing can be confusing and Turbo Tax is always right there every step of the way. Thanks Turbo Tax. See you next year.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was super easy and great!! I was super nervous about attempting to do my own taxes this year, but going to H&R block for the 4th year in a row was just not ideal for me. It's a huge waste of a lot of money!!! Not only was using turbo tax super easy, it was kind of fun doing it, and it saved me hundreds of dollars that I would've payed at H&R block again this year!!! Trust me if I can do it, anyone can lol!!
Date published: 2022-02-28
Rated 4 out of 5 by from Sometimes not user friendly but good support Sometimes not user friendly but good support on phone
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the only way to go. I have used Turbo Tax for the last few years and it is so simple and easy to use due to the assistance they give you all along the way. It is quick and easy and cost efficient. I love it.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was great and easy to use. TurboTax was great and easy to use. I would recommend TurboTax to all of my friends.
Date published: 2022-02-28
Rated 2 out of 5 by from never using turbo tax again! I have been using turbo tax for many years. I do not appreciate the hidden fee to use my return to pay for your service. which is Way over priced! end up getting pretty much no return because most of the money I was supposed to get went to turbo tax. Never again! I used to have the free service but by the time I had done most of my taxes I realized I wouldn't be getting the free version. Many people had to go on unemployment because of covid. Last year I had unemployment I didn't need to pay for your service but it seems this year that has changed. I will be taking my business elsewhere next year.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the easiest and fastest Its super easy, simple, and uses easy to answer questions. Even if you have questions it can be answered with a single click of the mouse. I don't get confused by their wording at all.
Date published: 2022-02-28
Rated 2 out of 5 by from confusing they took more money than stated, also didnt use live but was charged for it
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo is easy and well informed Needed questions asked and someone was there to assist you so that things could be better understood
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5421
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy It has been awhile since I have done my own taxes. TurboTax made it pain free and very simple. Any questions I had were answered by the help menu or the question marks at the spots I was working.
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for 6 years and I love it. I can file with assistance or not. Choices are good. Filing can be confusing and Turbo Tax is always right there every step of the way. Thanks Turbo Tax. See you next year.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was super easy and great!! I was super nervous about attempting to do my own taxes this year, but going to H&R block for the 4th year in a row was just not ideal for me. It's a huge waste of a lot of money!!! Not only was using turbo tax super easy, it was kind of fun doing it, and it saved me hundreds of dollars that I would've payed at H&R block again this year!!! Trust me if I can do it, anyone can lol!!
Date published: 2022-02-28
Rated 4 out of 5 by from Sometimes not user friendly but good support Sometimes not user friendly but good support on phone
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the only way to go. I have used Turbo Tax for the last few years and it is so simple and easy to use due to the assistance they give you all along the way. It is quick and easy and cost efficient. I love it.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was great and easy to use. TurboTax was great and easy to use. I would recommend TurboTax to all of my friends.
Date published: 2022-02-28
Rated 2 out of 5 by from never using turbo tax again! I have been using turbo tax for many years. I do not appreciate the hidden fee to use my return to pay for your service. which is Way over priced! end up getting pretty much no return because most of the money I was supposed to get went to turbo tax. Never again! I used to have the free service but by the time I had done most of my taxes I realized I wouldn't be getting the free version. Many people had to go on unemployment because of covid. Last year I had unemployment I didn't need to pay for your service but it seems this year that has changed. I will be taking my business elsewhere next year.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the easiest and fastest Its super easy, simple, and uses easy to answer questions. Even if you have questions it can be answered with a single click of the mouse. I don't get confused by their wording at all.
Date published: 2022-02-28
Rated 2 out of 5 by from confusing they took more money than stated, also didnt use live but was charged for it
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo is easy and well informed Needed questions asked and someone was there to assist you so that things could be better understood
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5421