TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax was good It's a small be confusing could use better directions
Date published: 2022-02-28
Rated 5 out of 5 by from Vicki was the BOMB! She was so extremely sweet kind patient helpful and made everything less stressful! She was wonderful!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is dependable I use it every year. Explains things quite well. Helps with any tax changes.
Date published: 2022-02-28
Rated 2 out of 5 by from Pricey The cost of processing and other fees are to pricey
Date published: 2022-02-28
Rated 4 out of 5 by from Having Issues this year can not file state.....!!! keeps asking me to save and then routes me to log on to Intuit... 3 times now...
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awesome i love this site it is great i will tell my friends
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing & Fair Very resourceful & helpful with a more than a fair price for handling my taxes
Date published: 2022-02-28
Rated 2 out of 5 by from THE EXTRA FEES ARE BULL**** It is already irritating enough that at every step they try to get the user to upgrade to a service they either don't really need, because if the user wanted to use a tax advisor they would select that from the start. The tax service worked well enough but angling for extra money is just greasy. If you don't have an extra $120 lying around to pay upfront be prepared to spend another $40 for them to take it out of you tax returns. They don't even have the common decency to tell you right up front on the page where they ask for which way the user would like to pay. Instead they sneak it in on the last page before you submit your taxes and if your not paying attention you're out that money. By the way, why do they need an extra $40 fee for the tax service, that you are already agreeing to pay for, just to take a guaranteed payment from the tax return?
Date published: 2022-02-28
Rated 5 out of 5 by from Faithful Customer I have used Turbo Tax to complete my taxes for the last ten years. I like that I am able to collect taxes from previous years when needed.
Date published: 2022-02-28
Rated 2 out of 5 by from turbo tax is good for very basic simple taxes for the past 4 years or so i've always used turbotax without a problem. very easy to plug in info. this year was a bit more complicated with entering info from selling stock shares. i dont feel very confident that i filed my taxes correctly so i guess ill just wait and see.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5419
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was good It's a small be confusing could use better directions
Date published: 2022-02-28
Rated 5 out of 5 by from Vicki was the BOMB! She was so extremely sweet kind patient helpful and made everything less stressful! She was wonderful!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is dependable I use it every year. Explains things quite well. Helps with any tax changes.
Date published: 2022-02-28
Rated 2 out of 5 by from Pricey The cost of processing and other fees are to pricey
Date published: 2022-02-28
Rated 4 out of 5 by from Having Issues this year can not file state.....!!! keeps asking me to save and then routes me to log on to Intuit... 3 times now...
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awesome i love this site it is great i will tell my friends
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing & Fair Very resourceful & helpful with a more than a fair price for handling my taxes
Date published: 2022-02-28
Rated 2 out of 5 by from THE EXTRA FEES ARE BULL**** It is already irritating enough that at every step they try to get the user to upgrade to a service they either don't really need, because if the user wanted to use a tax advisor they would select that from the start. The tax service worked well enough but angling for extra money is just greasy. If you don't have an extra $120 lying around to pay upfront be prepared to spend another $40 for them to take it out of you tax returns. They don't even have the common decency to tell you right up front on the page where they ask for which way the user would like to pay. Instead they sneak it in on the last page before you submit your taxes and if your not paying attention you're out that money. By the way, why do they need an extra $40 fee for the tax service, that you are already agreeing to pay for, just to take a guaranteed payment from the tax return?
Date published: 2022-02-28
Rated 5 out of 5 by from Faithful Customer I have used Turbo Tax to complete my taxes for the last ten years. I like that I am able to collect taxes from previous years when needed.
Date published: 2022-02-28
Rated 2 out of 5 by from turbo tax is good for very basic simple taxes for the past 4 years or so i've always used turbotax without a problem. very easy to plug in info. this year was a bit more complicated with entering info from selling stock shares. i dont feel very confident that i filed my taxes correctly so i guess ill just wait and see.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5419