TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Super easy to use Makes the process simple and easy to use. I would highly recommend.
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax rocks they are great very helpful i will continue doing my taxes with turbo tax
Date published: 2021-03-24
Rated 4 out of 5 by from Mostly Good I have used TurboTax for years, but it needs some improvement for traders. I think an intermediary step that imports a long 1099-B and summarizes it appropriately for the customer to put on the tax form would be better than asking the customer to dither for hours over what would be acceptable to IRS. I trade quite a bit, and the import limitation was very frustrating. Also, the instructions need to be much clearer surrounding wash sales being aggregated with the summary amounts. Let's not even talk about K-1s. Every field should have an explanation. Seeing pages of fields that one has no clue about is very frustrating. Granted, I have excised all Limited Partnerships from my brokerage accounts due to tax annoyances.
Date published: 2021-03-24
Rated 5 out of 5 by from Exemplary very easy and quick to do your taxes. love the layout and simplicity of such a tedious process!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very conventional Thank you Turbo Tax! I am in high school and Turbo Tax made it really easy to file my taxes myself during covid.
Date published: 2021-03-24
Rated 5 out of 5 by from Pretty Easy to use Interesting experience, was glad for all the help and able to go back and correct information. Over all very helpful and very easy to do.
Date published: 2021-03-24
Rated 4 out of 5 by from Love it Used it every year for the last 10 years and loved it every year!
Date published: 2021-03-24
Rated 2 out of 5 by from Turbo Tax Sucks!!!! I file a simple tax return. and every year when i try to submit the e=file it getqs complicated and I can not get it to send the E-file.
Date published: 2021-03-24
Rated 5 out of 5 by from Tubrotax is great The help was great, got me through it smoothly. Will use it again.
Date published: 2021-03-24
Rated 3 out of 5 by from Pricey For What it Offers Turbotax has options for all kinds of filers, but comes at a pretty expensive cost. Would rate it much higher if it didn't charge so much to file for federal and state.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5415
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy to use Makes the process simple and easy to use. I would highly recommend.
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax rocks they are great very helpful i will continue doing my taxes with turbo tax
Date published: 2021-03-24
Rated 4 out of 5 by from Mostly Good I have used TurboTax for years, but it needs some improvement for traders. I think an intermediary step that imports a long 1099-B and summarizes it appropriately for the customer to put on the tax form would be better than asking the customer to dither for hours over what would be acceptable to IRS. I trade quite a bit, and the import limitation was very frustrating. Also, the instructions need to be much clearer surrounding wash sales being aggregated with the summary amounts. Let's not even talk about K-1s. Every field should have an explanation. Seeing pages of fields that one has no clue about is very frustrating. Granted, I have excised all Limited Partnerships from my brokerage accounts due to tax annoyances.
Date published: 2021-03-24
Rated 5 out of 5 by from Exemplary very easy and quick to do your taxes. love the layout and simplicity of such a tedious process!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very conventional Thank you Turbo Tax! I am in high school and Turbo Tax made it really easy to file my taxes myself during covid.
Date published: 2021-03-24
Rated 5 out of 5 by from Pretty Easy to use Interesting experience, was glad for all the help and able to go back and correct information. Over all very helpful and very easy to do.
Date published: 2021-03-24
Rated 4 out of 5 by from Love it Used it every year for the last 10 years and loved it every year!
Date published: 2021-03-24
Rated 2 out of 5 by from Turbo Tax Sucks!!!! I file a simple tax return. and every year when i try to submit the e=file it getqs complicated and I can not get it to send the E-file.
Date published: 2021-03-24
Rated 5 out of 5 by from Tubrotax is great The help was great, got me through it smoothly. Will use it again.
Date published: 2021-03-24
Rated 3 out of 5 by from Pricey For What it Offers Turbotax has options for all kinds of filers, but comes at a pretty expensive cost. Would rate it much higher if it didn't charge so much to file for federal and state.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5415