TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax made the experience much easier I worked with Amy and she was very patient with me. I am not very computer savvy.
Date published: 2021-03-24
Rated 2 out of 5 by from Was it worth it? I did get more back than expected (I think, not approved yet) but I had little communication when I had questions. It took a week longer than the longest time quoted. Next year I’ll probably save the $200 and my nerves by doing it myself
Date published: 2021-03-24
Rated 5 out of 5 by from We love Turbo Tax Live!! Donna our Turbo Tax representative, was AWESOME! We got married last year and had some questions on how to navigate some complications from that. She was so helpful! We highly recommend the service!
Date published: 2021-03-24
Rated 5 out of 5 by from Outstanding customer support Efficient, curtious, professional, responsible priced
Date published: 2021-03-24
Rated 5 out of 5 by from Seamless! Very happy with this years Turbo Tax. ................................
Date published: 2021-03-24
Rated 3 out of 5 by from Decent tax software but always upselling. Decent tax software but always upselling. Such as buy additional add-ons like stock software and I only had a grand total of 8 stocks with one company and almost tricked into purchasing audit defense.
Date published: 2021-03-24
Rated 5 out of 5 by from great great service both online and on the phone, would highly recommend
Date published: 2021-03-24
Rated 5 out of 5 by from Good product Helpful and straighforward. Live experts provided helpful advice.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax was very helpful! Neil is a really nice guy! Personable and careful with our information. Thankful for his help!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use. Have used Turbo Tax for Business for few years now. It's simplistic, yet very detailed to get the return completed fast and correctly.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5404
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax made the experience much easier I worked with Amy and she was very patient with me. I am not very computer savvy.
Date published: 2021-03-24
Rated 2 out of 5 by from Was it worth it? I did get more back than expected (I think, not approved yet) but I had little communication when I had questions. It took a week longer than the longest time quoted. Next year I’ll probably save the $200 and my nerves by doing it myself
Date published: 2021-03-24
Rated 5 out of 5 by from We love Turbo Tax Live!! Donna our Turbo Tax representative, was AWESOME! We got married last year and had some questions on how to navigate some complications from that. She was so helpful! We highly recommend the service!
Date published: 2021-03-24
Rated 5 out of 5 by from Outstanding customer support Efficient, curtious, professional, responsible priced
Date published: 2021-03-24
Rated 5 out of 5 by from Seamless! Very happy with this years Turbo Tax. ................................
Date published: 2021-03-24
Rated 3 out of 5 by from Decent tax software but always upselling. Decent tax software but always upselling. Such as buy additional add-ons like stock software and I only had a grand total of 8 stocks with one company and almost tricked into purchasing audit defense.
Date published: 2021-03-24
Rated 5 out of 5 by from great great service both online and on the phone, would highly recommend
Date published: 2021-03-24
Rated 5 out of 5 by from Good product Helpful and straighforward. Live experts provided helpful advice.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax was very helpful! Neil is a really nice guy! Personable and careful with our information. Thankful for his help!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use. Have used Turbo Tax for Business for few years now. It's simplistic, yet very detailed to get the return completed fast and correctly.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5404