TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is Awesome! Amazing, very helpful people, and they will assist you till you are done
Date published: 2022-04-15
Rated 3 out of 5 by from Misleading on the "free" I have a very simple return - yet the program would not let me proceed at a certain page after entering income. Thus I had to "upgrade" and pay 198 to have a tax expert show me where to enter the information. Ridiculous that I am charged so much for a small amount of information
Date published: 2022-04-15
Rated 4 out of 5 by from turbo tax is good I feel that turbo tax is good because it keeps me on track with my tax information. Each year the tax information get harder and harder and turbo tax is a great service. I am glad that we can have turbo tax to give us great service.
Date published: 2022-04-15
Rated 3 out of 5 by from Great but too much money to file!! Turbo tax advertises FREE tax returns. Last year it was $29.95 to file state. This year I paid $106 and I'm 87 years old! You should at least have a senior discount.
Date published: 2022-04-15
Rated 5 out of 5 by from Good Easy to navigate the system. This is my go to each year.
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT I love Turbo Tax i have been using them for 15 years and every year is painless.
Date published: 2022-04-15
Rated 5 out of 5 by from Its great love it, super easy. great for doing taxes last minute with lots of helpful hints.
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax was pretty good Overall experience was good. Easy to understand and navigate the software. I'm military, and the military specific aspects of my taxes transferred well. Overall, TurboTax was a very good product for me to use in filing my taxes. The only complaint I have is that I requested twice to speak to an expert about some questions I had, and both times it gave me a wait time of about 15 minutes, but I was never contacted, and one of the times I got an email saying my case was closed...when I had not even been called yet. Very frustrating.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo TX IS Awesome, easy to move around documents
Date published: 2022-04-15
Rated 5 out of 5 by from great Fast and great I really enjoyed it and I will continue ti use this in the future.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5391
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Amazing, very helpful people, and they will assist you till you are done
Date published: 2022-04-15
Rated 3 out of 5 by from Misleading on the "free" I have a very simple return - yet the program would not let me proceed at a certain page after entering income. Thus I had to "upgrade" and pay 198 to have a tax expert show me where to enter the information. Ridiculous that I am charged so much for a small amount of information
Date published: 2022-04-15
Rated 4 out of 5 by from turbo tax is good I feel that turbo tax is good because it keeps me on track with my tax information. Each year the tax information get harder and harder and turbo tax is a great service. I am glad that we can have turbo tax to give us great service.
Date published: 2022-04-15
Rated 3 out of 5 by from Great but too much money to file!! Turbo tax advertises FREE tax returns. Last year it was $29.95 to file state. This year I paid $106 and I'm 87 years old! You should at least have a senior discount.
Date published: 2022-04-15
Rated 5 out of 5 by from Good Easy to navigate the system. This is my go to each year.
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT I love Turbo Tax i have been using them for 15 years and every year is painless.
Date published: 2022-04-15
Rated 5 out of 5 by from Its great love it, super easy. great for doing taxes last minute with lots of helpful hints.
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax was pretty good Overall experience was good. Easy to understand and navigate the software. I'm military, and the military specific aspects of my taxes transferred well. Overall, TurboTax was a very good product for me to use in filing my taxes. The only complaint I have is that I requested twice to speak to an expert about some questions I had, and both times it gave me a wait time of about 15 minutes, but I was never contacted, and one of the times I got an email saying my case was closed...when I had not even been called yet. Very frustrating.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo TX IS Awesome, easy to move around documents
Date published: 2022-04-15
Rated 5 out of 5 by from great Fast and great I really enjoyed it and I will continue ti use this in the future.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5391