TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
biziness from
Turbo Tax is Awesome!
Amazing, very helpful people, and they will assist you till you are done
Date published: 2022-04-15
Rated 3 out of 5 by
lminor56 from
Misleading on the "free"
I have a very simple return - yet the program would not let me proceed at a certain page after entering income. Thus I had to "upgrade" and pay 198 to have a tax expert show me where to enter the information. Ridiculous that I am charged so much for a small amount of information
Date published: 2022-04-15
Rated 4 out of 5 by
Ginger 12 from
turbo tax is good
I feel that turbo tax is good because it keeps me on track with my tax information. Each year the tax information get harder and harder and turbo tax is a great service. I am glad that we can have turbo tax to give us great service.
Date published: 2022-04-15
Rated 3 out of 5 by
Grumpy Senior from
Great but too much money to file!!
Turbo tax advertises FREE tax returns. Last year it was $29.95 to file state. This year I paid $106 and I'm 87 years old! You should at least have a senior discount.
Date published: 2022-04-15
Rated 5 out of 5 by
MsDeT from
Good
Easy to navigate the system. This is my go to each year.
Date published: 2022-04-15
Rated 5 out of 5 by
William K from
GREAT
I love Turbo Tax i have been using them for 15 years and every year is painless.
Date published: 2022-04-15
Rated 5 out of 5 by
Celesteng25 from
Its great
love it, super easy. great for doing taxes last minute with lots of helpful hints.
Date published: 2022-04-15
Rated 4 out of 5 by
CRTA97 from
TurboTax was pretty good
Overall experience was good. Easy to understand and navigate the software. I'm military, and the military specific aspects of my taxes transferred well. Overall, TurboTax was a very good product for me to use in filing my taxes. The only complaint I have is that I requested twice to speak to an expert about some questions I had, and both times it gave me a wait time of about 15 minutes, but I was never contacted, and one of the times I got an email saying my case was closed...when I had not even been called yet. Very frustrating.
Date published: 2022-04-15
Rated 5 out of 5 by
Wiggy woo from
Turbo Tax is Awesome
Turbo TX IS Awesome, easy to move around documents
Date published: 2022-04-15
Rated 5 out of 5 by
dave2104310 from
great
Fast and great I really enjoyed it and I will continue ti use this in the future.
All TurboTax® Offerings Reviews - Page 5391
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
biziness from
Turbo Tax is Awesome!
Amazing, very helpful people, and they will assist you till you are done
Date published: 2022-04-15
Rated 3 out of 5 by
lminor56 from
Misleading on the "free"
I have a very simple return - yet the program would not let me proceed at a certain page after entering income. Thus I had to "upgrade" and pay 198 to have a tax expert show me where to enter the information. Ridiculous that I am charged so much for a small amount of information
Date published: 2022-04-15
Rated 4 out of 5 by
Ginger 12 from
turbo tax is good
I feel that turbo tax is good because it keeps me on track with my tax information. Each year the tax information get harder and harder and turbo tax is a great service. I am glad that we can have turbo tax to give us great service.
Date published: 2022-04-15
Rated 3 out of 5 by
Grumpy Senior from
Great but too much money to file!!
Turbo tax advertises FREE tax returns. Last year it was $29.95 to file state. This year I paid $106 and I'm 87 years old! You should at least have a senior discount.
Date published: 2022-04-15
Rated 5 out of 5 by
MsDeT from
Good
Easy to navigate the system. This is my go to each year.
Date published: 2022-04-15
Rated 5 out of 5 by
William K from
GREAT
I love Turbo Tax i have been using them for 15 years and every year is painless.
Date published: 2022-04-15
Rated 5 out of 5 by
Celesteng25 from
Its great
love it, super easy. great for doing taxes last minute with lots of helpful hints.
Date published: 2022-04-15
Rated 4 out of 5 by
CRTA97 from
TurboTax was pretty good
Overall experience was good. Easy to understand and navigate the software. I'm military, and the military specific aspects of my taxes transferred well. Overall, TurboTax was a very good product for me to use in filing my taxes. The only complaint I have is that I requested twice to speak to an expert about some questions I had, and both times it gave me a wait time of about 15 minutes, but I was never contacted, and one of the times I got an email saying my case was closed...when I had not even been called yet. Very frustrating.
Date published: 2022-04-15
Rated 5 out of 5 by
Wiggy woo from
Turbo Tax is Awesome
Turbo TX IS Awesome, easy to move around documents
Date published: 2022-04-15
Rated 5 out of 5 by
dave2104310 from
great
Fast and great I really enjoyed it and I will continue ti use this in the future.
All TurboTax® Offerings Reviews - Page 5391
Date published: 2022-04-15