TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from SO HELPFUL HAD TO USE THE ONLINE CHAT SEVERAL TIMES. IT WAS VERY EASY AND THEY WERE VERY HELPFUL.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Software is user friendly, if any questions to contact someone was accessible.
Date published: 2021-03-24
Rated 5 out of 5 by from Thanks! So Very Much! Turbo Tax is so user friendly. Every year it gets better and better. I won't use any other online tax service. It's the best.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is just very good I have always had awesome experience using it and have used it for the past 12 years without incurring any IRS audit. Of course one needs to be forthcoming with the entries and Turbo will do the rest for you.
Date published: 2021-03-24
Rated 2 out of 5 by from Much Improvement But Mechanical Mistakes Remain Really improved handling of PTP (particularly PTP sales). Really improved QBI development. But had 6 mistakes upon initial review. Took 2 days to resolve those mistakes. All six were either prior year information not carried over properly or other information that I provided that TT flat mishandled.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is the BEST!! Amazing experience with Turbo Tax. I filed my state and federal taxes with ease. Will use this every day.
Date published: 2021-03-24
Rated 5 out of 5 by from Simple and easy to follow The software was simple and easy to follow. It provided clarifications for questions that were not cleared.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very helpful I was able to follow very easy. I get confused very easy and that was not the case with turbotax thank you very much
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo gas is the way to go The help and advice I received from TT and my expert, Sherri really saves me time .
Date published: 2021-03-24
Rated 1 out of 5 by from Very poor product, gets worst every year Two years in a row problem transmitting state return. Can not get help, support is awful
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5376
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO HELPFUL HAD TO USE THE ONLINE CHAT SEVERAL TIMES. IT WAS VERY EASY AND THEY WERE VERY HELPFUL.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Software is user friendly, if any questions to contact someone was accessible.
Date published: 2021-03-24
Rated 5 out of 5 by from Thanks! So Very Much! Turbo Tax is so user friendly. Every year it gets better and better. I won't use any other online tax service. It's the best.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is just very good I have always had awesome experience using it and have used it for the past 12 years without incurring any IRS audit. Of course one needs to be forthcoming with the entries and Turbo will do the rest for you.
Date published: 2021-03-24
Rated 2 out of 5 by from Much Improvement But Mechanical Mistakes Remain Really improved handling of PTP (particularly PTP sales). Really improved QBI development. But had 6 mistakes upon initial review. Took 2 days to resolve those mistakes. All six were either prior year information not carried over properly or other information that I provided that TT flat mishandled.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is the BEST!! Amazing experience with Turbo Tax. I filed my state and federal taxes with ease. Will use this every day.
Date published: 2021-03-24
Rated 5 out of 5 by from Simple and easy to follow The software was simple and easy to follow. It provided clarifications for questions that were not cleared.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very helpful I was able to follow very easy. I get confused very easy and that was not the case with turbotax thank you very much
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo gas is the way to go The help and advice I received from TT and my expert, Sherri really saves me time .
Date published: 2021-03-24
Rated 1 out of 5 by from Very poor product, gets worst every year Two years in a row problem transmitting state return. Can not get help, support is awful
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5376