TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from JoElyn is great! My representative JoElyn is great! She answered all my questions in ways I can understand, took the time with me to send me sources for future tax returns and gave great advise overall. Turbo tax, you need to have the option for us consumers to pick who want to work with next or a feature to request previous reps we worked with.
Date published: 2021-03-24
Rated 5 out of 5 by from love Turbo Tax Was expecting it to be more difficult. Was surprised by how easy and understandable filing was.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very User-friendly The experts are always there too help is you need them.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great turbo tax has made filing painless, affordable and easy!
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Very Good had no problem understanding his or her directions and answers to my questions
Date published: 2021-03-24
Rated 4 out of 5 by from A couple of difficulties It was mostly easy, but there were a couple of significant difficulties. Like most retired people, I make estimated tax payments. It was very difficult to figure out where to enter this information. I should have been asked about estimated payments BEFORE going through computing an underpayment penalty. I imported brokerage information (1099-B) directly from my broker. There were two dates that ended up blank. The error check found them, and asked me for the correct info, but didn't identify which transaction (out of hundreds!) was the problem. Also, because I had many transactions, it took several minutes to display the list, with no feedback during that time. The area where the transactions were displayed was very short and could not be expanded to display more at one time.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax is awsome. I am having the time of my life filing turbotax and intuit is awsome.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy! Always super easy filing taxes with Turbo Tax. They make an otherwise daunting task very easy!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is Awesome Great, easy, and informative software. I will keep using this forever.
Date published: 2021-03-24
Rated 5 out of 5 by from I've been using turbo tax for years! Free Free Eas Very friendly user never have problems and been using turbo tax for years
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5369
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from JoElyn is great! My representative JoElyn is great! She answered all my questions in ways I can understand, took the time with me to send me sources for future tax returns and gave great advise overall. Turbo tax, you need to have the option for us consumers to pick who want to work with next or a feature to request previous reps we worked with.
Date published: 2021-03-24
Rated 5 out of 5 by from love Turbo Tax Was expecting it to be more difficult. Was surprised by how easy and understandable filing was.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very User-friendly The experts are always there too help is you need them.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great turbo tax has made filing painless, affordable and easy!
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Very Good had no problem understanding his or her directions and answers to my questions
Date published: 2021-03-24
Rated 4 out of 5 by from A couple of difficulties It was mostly easy, but there were a couple of significant difficulties. Like most retired people, I make estimated tax payments. It was very difficult to figure out where to enter this information. I should have been asked about estimated payments BEFORE going through computing an underpayment penalty. I imported brokerage information (1099-B) directly from my broker. There were two dates that ended up blank. The error check found them, and asked me for the correct info, but didn't identify which transaction (out of hundreds!) was the problem. Also, because I had many transactions, it took several minutes to display the list, with no feedback during that time. The area where the transactions were displayed was very short and could not be expanded to display more at one time.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax is awsome. I am having the time of my life filing turbotax and intuit is awsome.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy! Always super easy filing taxes with Turbo Tax. They make an otherwise daunting task very easy!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is Awesome Great, easy, and informative software. I will keep using this forever.
Date published: 2021-03-24
Rated 5 out of 5 by from I've been using turbo tax for years! Free Free Eas Very friendly user never have problems and been using turbo tax for years
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5369