TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from User friendly First time using it. Very easy and I didn't have to pay a tax preparer fee.
Date published: 2021-03-24
Rated 2 out of 5 by from You're slipping in quality of your product Difficult to get program to take me through all the steps I needed. For example just would not take my property taxes and I had to go to the deduction form instead. Wouldn't print out the state return. I've used Turbo Tax for many years and this was my worst experience to date
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy for a first time filer to use. It made the process very easy.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to manipulate! My wife and I were able to process my 2020 return withe ease.
Date published: 2021-03-24
Rated 5 out of 5 by from Always awesome! easy to use especially the little "help" icons that generate the pop up details.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is all I will use! Hands Down Best! I have been using Turbo Tax for years now. I have never had a bad experience. I always get the largest returns, I can see the status of my return, its very affordable even when you are self employed or have multiple types of employment situations at the same time. I recommend it highly>
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo was absolutely great! I thought it was very simple as guided me and help me understand tremendously!
Date published: 2021-03-24
Rated 5 out of 5 by from Really easy to use and intuitive. I did get help in regards to mortgage payments and how to split that between my ex and I. The operator was incredibly helpful.
Date published: 2021-03-24
Rated 5 out of 5 by from It's easy Very helpful and easy to understand. Helped make filing easier and cheaper.
Date published: 2021-03-24
Rated 5 out of 5 by from Really love TurboTax I've been using TurboTax for more than 20 years. I once tried the other leading brand, absolutely hated it. I went out an bought TurboTax to complete that year's returns.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5348
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from User friendly First time using it. Very easy and I didn't have to pay a tax preparer fee.
Date published: 2021-03-24
Rated 2 out of 5 by from You're slipping in quality of your product Difficult to get program to take me through all the steps I needed. For example just would not take my property taxes and I had to go to the deduction form instead. Wouldn't print out the state return. I've used Turbo Tax for many years and this was my worst experience to date
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy for a first time filer to use. It made the process very easy.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to manipulate! My wife and I were able to process my 2020 return withe ease.
Date published: 2021-03-24
Rated 5 out of 5 by from Always awesome! easy to use especially the little "help" icons that generate the pop up details.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is all I will use! Hands Down Best! I have been using Turbo Tax for years now. I have never had a bad experience. I always get the largest returns, I can see the status of my return, its very affordable even when you are self employed or have multiple types of employment situations at the same time. I recommend it highly>
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo was absolutely great! I thought it was very simple as guided me and help me understand tremendously!
Date published: 2021-03-24
Rated 5 out of 5 by from Really easy to use and intuitive. I did get help in regards to mortgage payments and how to split that between my ex and I. The operator was incredibly helpful.
Date published: 2021-03-24
Rated 5 out of 5 by from It's easy Very helpful and easy to understand. Helped make filing easier and cheaper.
Date published: 2021-03-24
Rated 5 out of 5 by from Really love TurboTax I've been using TurboTax for more than 20 years. I once tried the other leading brand, absolutely hated it. I went out an bought TurboTax to complete that year's returns.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5348