TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Service This is my first time using TurboTax because I would always go to my bank but my bank stopped doing taxes so I decided to do my taxes on my own. Everything transferred over which made is real easy to complete and if you have the paperwork with you that makes it even better.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax best for simple returns Turbo is not that helpful for anything other than simple returns. There are several steps in the process where the so called help information is not helpful at all.
Date published: 2022-04-15
Rated 5 out of 5 by from Quick and Easy TurboTax is very easy to use, and guides you through the return.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax "Best of the Best" I can't be easier that this!!!!!......the whole thing is awesome!!!!!......Super easy to follow and understand. Not one time I had a problem or an issue!.......the whole process was pleasant and enjoyable.
Date published: 2022-04-15
Rated 5 out of 5 by from yes This was a fantastic app to use. It made doing taxes much easier.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is easy and awesome! This is the first time I have filed by myself since retiring. It was simple and painless.
Date published: 2022-04-15
Rated 5 out of 5 by from So very easy I didn't feel lost, I felt like I was being supported
Date published: 2022-04-15
Rated 4 out of 5 by from Turbotax is better than HR Block Turbotax's free software is significantly better than HR Block's where I used to file. It's able to handle S-corp K-1s. The web interface did seem to be worse on Turbotax this year, with every page seeming to load twice for some reason. It's also annoying how much more they've started trying to upsell you now. Please don't make me decline your premium services twenty times!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use program Very simple to download and just follow the prompts!
Date published: 2022-04-15
Rated 4 out of 5 by from Helped in a jam Very Helpful. Knowledgeable advice. Quick and easy. What else could you ask for.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service This is my first time using TurboTax because I would always go to my bank but my bank stopped doing taxes so I decided to do my taxes on my own. Everything transferred over which made is real easy to complete and if you have the paperwork with you that makes it even better.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax best for simple returns Turbo is not that helpful for anything other than simple returns. There are several steps in the process where the so called help information is not helpful at all.
Date published: 2022-04-15
Rated 5 out of 5 by from Quick and Easy TurboTax is very easy to use, and guides you through the return.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax "Best of the Best" I can't be easier that this!!!!!......the whole thing is awesome!!!!!......Super easy to follow and understand. Not one time I had a problem or an issue!.......the whole process was pleasant and enjoyable.
Date published: 2022-04-15
Rated 5 out of 5 by from yes This was a fantastic app to use. It made doing taxes much easier.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is easy and awesome! This is the first time I have filed by myself since retiring. It was simple and painless.
Date published: 2022-04-15
Rated 5 out of 5 by from So very easy I didn't feel lost, I felt like I was being supported
Date published: 2022-04-15
Rated 4 out of 5 by from Turbotax is better than HR Block Turbotax's free software is significantly better than HR Block's where I used to file. It's able to handle S-corp K-1s. The web interface did seem to be worse on Turbotax this year, with every page seeming to load twice for some reason. It's also annoying how much more they've started trying to upsell you now. Please don't make me decline your premium services twenty times!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use program Very simple to download and just follow the prompts!
Date published: 2022-04-15
Rated 4 out of 5 by from Helped in a jam Very Helpful. Knowledgeable advice. Quick and easy. What else could you ask for.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5325