TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Much Easier Than I Expected! I found TurboTax to be even easier than its been in the past. It's very intuitive, and makes it super easy to enter and review everything. Very impressed!
Date published: 2021-04-30
Rated 5 out of 5 by from No stress tax filing This is my second year in a row using TurboTax. It's so easy to use and comforting to know that my taxes are done correctly.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is easy to follow. You guys are awesome! Ive been using Turbo Tax for the last 5 years or so? I love the fact that Turbo Tax knows their rules and regulations and what questions to ask their clients so that they can calculate what needs to include and not include in our taxes. Thank you for making it easy
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax continues to be reliable and easy to use As a user for several years, TurboTax is better every year - my questions are answered by the program and I don't need to call a customer representative.Keep up the good work!
Date published: 2021-04-30
Rated 5 out of 5 by from Easy to work with Multiple states were easy to complete. Didn't have to look up individua State differences.
Date published: 2021-04-30
Rated 5 out of 5 by from TurboTax is AWESOME!! I lost my son this year and while I was entering his information TurboTax expressed their deepest condolences and it just really meant a lot to me.
Date published: 2021-04-30
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN WITH AND DEPENDED ON TURBO TAX FOR MORE THAN 45 YEARS. I HAVE TRIED OTHER PROGRAMS, BUT I RETURNED TO TURBO TAX. THANKS.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax is awesome easy to use, even with complex filings including buying and selling investments, multiple mortgages, and charitable donations.
Date published: 2021-04-30
Rated 1 out of 5 by from Very frustrating, no service, very expensive This was one of the most frustrating and unnecessary processes of my life. With the standard deduction being so high the extended process was not needed. There is literally no technical support available. It took me hours to find and correct an incorrectly entered date. I had to buy a new computer to use the CD I bought. I need a magnifying glass to read the case!
Date published: 2021-04-30
Rated 5 out of 5 by from Easy to use TurboTax is very easy and quick to use, I highly recommend it.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 5302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Much Easier Than I Expected! I found TurboTax to be even easier than its been in the past. It's very intuitive, and makes it super easy to enter and review everything. Very impressed!
Date published: 2021-04-30
Rated 5 out of 5 by from No stress tax filing This is my second year in a row using TurboTax. It's so easy to use and comforting to know that my taxes are done correctly.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is easy to follow. You guys are awesome! Ive been using Turbo Tax for the last 5 years or so? I love the fact that Turbo Tax knows their rules and regulations and what questions to ask their clients so that they can calculate what needs to include and not include in our taxes. Thank you for making it easy
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax continues to be reliable and easy to use As a user for several years, TurboTax is better every year - my questions are answered by the program and I don't need to call a customer representative.Keep up the good work!
Date published: 2021-04-30
Rated 5 out of 5 by from Easy to work with Multiple states were easy to complete. Didn't have to look up individua State differences.
Date published: 2021-04-30
Rated 5 out of 5 by from TurboTax is AWESOME!! I lost my son this year and while I was entering his information TurboTax expressed their deepest condolences and it just really meant a lot to me.
Date published: 2021-04-30
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN WITH AND DEPENDED ON TURBO TAX FOR MORE THAN 45 YEARS. I HAVE TRIED OTHER PROGRAMS, BUT I RETURNED TO TURBO TAX. THANKS.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax is awesome easy to use, even with complex filings including buying and selling investments, multiple mortgages, and charitable donations.
Date published: 2021-04-30
Rated 1 out of 5 by from Very frustrating, no service, very expensive This was one of the most frustrating and unnecessary processes of my life. With the standard deduction being so high the extended process was not needed. There is literally no technical support available. It took me hours to find and correct an incorrectly entered date. I had to buy a new computer to use the CD I bought. I need a magnifying glass to read the case!
Date published: 2021-04-30
Rated 5 out of 5 by from Easy to use TurboTax is very easy and quick to use, I highly recommend it.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 5302