TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Professional and thorough Professional and thorough throughout entire process
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax is the best, but not perfect We have been using TurboTax for many years. We saw a competitor's program and found it wanting. We keep wishing that TurboTax could sort our list of charities.
Date published: 2022-03-03
Rated 5 out of 5 by from Been using Turbo Tax for years, it's awesome. Have used Turbo Tax for over 20 years and never had a problem. While I don't like doing my taxes Turbo Tax takes the sting out of it.
Date published: 2022-03-03
Rated 3 out of 5 by from Turbotax I've used TurboTax for years; however, this year had my returns rejected for a computational error in the federal form 2210. The error was corrected, and I finally refiled my returns today. Hope they are accepted.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax is easy. I have used Turbotax for 10+ yrs Turbotax is the best. Easy to use. Have used Turbotax for 10+ years.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax makes it so much easier to file taxes. Turbo Tax makes filing so much easier. Each step you do, Turbo tax is there explaining everything for you. No more stress! Thank you Turbo Tax!
Date published: 2022-03-03
Rated 5 out of 5 by from Thank you Turbo Tax We have had good experiences using the full service
Date published: 2022-03-03
Rated 2 out of 5 by from Turbo Tax is getting worse every year I've been a Turbo Tax user since the days of MSDOS. It seems that in the past few years it has become more difficult to use. The program this year did not have the SC I-385 forms needed to apply for the $46 gas tax refund and I made several attempts to get help from your help line, only to be sent information on forms that had nothing at all to do with my problem. Then, when I went through all the additional work to use e-file for the first time, I found that it was costing me $25 to do that with my SC return. It was not a happy experience.
Date published: 2022-03-03
Rated 4 out of 5 by from Made taxes pretty easy This is my first time using turbo tax. I was using HR Block but they didn't have an option for various purchase dates when filing crypto. So I decided to give it a shot and it made it pretty easy. There was some confusion at one point because the software tried to duplicate the 1099 that I put in for stocks, but I believe I got it all sorted out.
Date published: 2022-03-03
Rated 5 out of 5 by from Long term Turbotax user. The program works great and very user friendly. Cost of program seems to be increasing a lot over the last couple years.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5298
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Professional and thorough Professional and thorough throughout entire process
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax is the best, but not perfect We have been using TurboTax for many years. We saw a competitor's program and found it wanting. We keep wishing that TurboTax could sort our list of charities.
Date published: 2022-03-03
Rated 5 out of 5 by from Been using Turbo Tax for years, it's awesome. Have used Turbo Tax for over 20 years and never had a problem. While I don't like doing my taxes Turbo Tax takes the sting out of it.
Date published: 2022-03-03
Rated 3 out of 5 by from Turbotax I've used TurboTax for years; however, this year had my returns rejected for a computational error in the federal form 2210. The error was corrected, and I finally refiled my returns today. Hope they are accepted.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax is easy. I have used Turbotax for 10+ yrs Turbotax is the best. Easy to use. Have used Turbotax for 10+ years.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax makes it so much easier to file taxes. Turbo Tax makes filing so much easier. Each step you do, Turbo tax is there explaining everything for you. No more stress! Thank you Turbo Tax!
Date published: 2022-03-03
Rated 5 out of 5 by from Thank you Turbo Tax We have had good experiences using the full service
Date published: 2022-03-03
Rated 2 out of 5 by from Turbo Tax is getting worse every year I've been a Turbo Tax user since the days of MSDOS. It seems that in the past few years it has become more difficult to use. The program this year did not have the SC I-385 forms needed to apply for the $46 gas tax refund and I made several attempts to get help from your help line, only to be sent information on forms that had nothing at all to do with my problem. Then, when I went through all the additional work to use e-file for the first time, I found that it was costing me $25 to do that with my SC return. It was not a happy experience.
Date published: 2022-03-03
Rated 4 out of 5 by from Made taxes pretty easy This is my first time using turbo tax. I was using HR Block but they didn't have an option for various purchase dates when filing crypto. So I decided to give it a shot and it made it pretty easy. There was some confusion at one point because the software tried to duplicate the 1099 that I put in for stocks, but I believe I got it all sorted out.
Date published: 2022-03-03
Rated 5 out of 5 by from Long term Turbotax user. The program works great and very user friendly. Cost of program seems to be increasing a lot over the last couple years.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5298