TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Was not pleased for me to pay 148 was not worth it. you dont get to speak with someone they give you a callback and you use the "community" for answers
Date published: 2022-03-04
Rated 5 out of 5 by from Easy to use TurboTax is so easy to use. i have always been afraid to do my taxes but with them its easy step by steps. they even time out breaks!
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome Wonderful experience, would suggest if 1st time filing on line
Date published: 2022-03-04
Rated 4 out of 5 by from 2021 Turbo Tax I had trouble with the updates prior to efilling. I ended up having to uninstall the program and reinstall. Was cumbersome. In years past we have not had this problem.
Date published: 2022-03-04
Rated 5 out of 5 by from good i love turbo tax THEY ARE THE BEST THIS IS MY FISRT TIME FILING WIQTH THEM
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax was helpful They made the process easy and it had helpful tools to understand any questions that arised. Turbo Tax provides tools and suggestions to help prepare your taxes and get the best returns. I got great support if I needed it and I like the review process. I feel confident in the work that was done and have relied on Turbo Tax for all my tax needs. I will continue to use Turbo Tax as my perferred service.
Date published: 2022-03-04
Rated 4 out of 5 by from Preferable to an Accountant I've really enjoyed using turbotax in the past. They used to be free and can still be but only after a huge hassle. If you are self employed, they are worth it. In general, it is pretty straight forward and helpful. I have been a bit frustrated by some things. When there are things that aren't straight forward, I would like there to be a bit more of an easy explanation to help me file on my own and understand those things but it felt like if I wanted to understand better, instead of having a helpful blurb link, I'd have to have some hassle to talk to someone or chat or some other kind of search. Oh well- still pretty good. Also, I feel like some of the charges (especially the state tax filing charge) are more hidden and a surprise instead of being straight forward. So I found that annoying and aggravating. I do like a lot though- the system is still very well thought through and pretty darn user friendly but certainly room for improvement. I also really really do not like at the end that there are like 15 -20 times where it says. almost done or you're finished and then you're not. GRAWR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-04
Rated 5 out of 5 by from Amazing! I really love how professional everyone is and so understanding.
Date published: 2022-03-04
Rated 5 out of 5 by from Great product! Gets better every year! I've been using Turbo Tax for more than 10 years now. Easy to use; I'm confident I'm getting the max return.
Date published: 2022-03-04
Rated 5 out of 5 by from Great It was a great and easy experience and great customer service
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5248
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Was not pleased for me to pay 148 was not worth it. you dont get to speak with someone they give you a callback and you use the "community" for answers
Date published: 2022-03-04
Rated 5 out of 5 by from Easy to use TurboTax is so easy to use. i have always been afraid to do my taxes but with them its easy step by steps. they even time out breaks!
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome Wonderful experience, would suggest if 1st time filing on line
Date published: 2022-03-04
Rated 4 out of 5 by from 2021 Turbo Tax I had trouble with the updates prior to efilling. I ended up having to uninstall the program and reinstall. Was cumbersome. In years past we have not had this problem.
Date published: 2022-03-04
Rated 5 out of 5 by from good i love turbo tax THEY ARE THE BEST THIS IS MY FISRT TIME FILING WIQTH THEM
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax was helpful They made the process easy and it had helpful tools to understand any questions that arised. Turbo Tax provides tools and suggestions to help prepare your taxes and get the best returns. I got great support if I needed it and I like the review process. I feel confident in the work that was done and have relied on Turbo Tax for all my tax needs. I will continue to use Turbo Tax as my perferred service.
Date published: 2022-03-04
Rated 4 out of 5 by from Preferable to an Accountant I've really enjoyed using turbotax in the past. They used to be free and can still be but only after a huge hassle. If you are self employed, they are worth it. In general, it is pretty straight forward and helpful. I have been a bit frustrated by some things. When there are things that aren't straight forward, I would like there to be a bit more of an easy explanation to help me file on my own and understand those things but it felt like if I wanted to understand better, instead of having a helpful blurb link, I'd have to have some hassle to talk to someone or chat or some other kind of search. Oh well- still pretty good. Also, I feel like some of the charges (especially the state tax filing charge) are more hidden and a surprise instead of being straight forward. So I found that annoying and aggravating. I do like a lot though- the system is still very well thought through and pretty darn user friendly but certainly room for improvement. I also really really do not like at the end that there are like 15 -20 times where it says. almost done or you're finished and then you're not. GRAWR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-04
Rated 5 out of 5 by from Amazing! I really love how professional everyone is and so understanding.
Date published: 2022-03-04
Rated 5 out of 5 by from Great product! Gets better every year! I've been using Turbo Tax for more than 10 years now. Easy to use; I'm confident I'm getting the max return.
Date published: 2022-03-04
Rated 5 out of 5 by from Great It was a great and easy experience and great customer service
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5248