TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TurboTax is alright The user interface is great! So perfect and easy to follow. Love all the clarifications. It makes doing your taxes actually enjoyable and efficient. My biggest complaint is that I wanted to do the free version and that's what I selected. It wasn't until the finalizing process that the system notified me that I HAD to use their "deluxe" $59 version! That is very deceitful, and there was no way for me to go back and try to see why it required me to use this version (or how to fix it to avoid it). Had I known this before doing the entire tax process, I would have used a different service. Definitely will remember this next year when I do my taxes and will consider using a different company. That's unfortunate since I really do enjoy using the TurboTax interface.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is fast thank you for providing such a wonderful service to people to use.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is so helpful. I followed the questions, supplied the information, and I was done!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax outdid H&R I wish I had the time to go into detail but my last 3 years with H&R were horrible experiences. This was my first TurboTax experience and it was much better then expected.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Love it! It's easier doing it by myself. I don't need to pay another person to do my taxes.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is a Godsend! Turbotax made this process so easy on me. This is my first year filing taxes by myself and I was incredibly nervous, but there was no need! Turbotax explains everything as clear as possible. They check, double, and TRIPLE CHECK your information to make sure you're reporting everything correctly and not leaving anything out. They made this process so easy!
Date published: 2022-03-04
Rated 2 out of 5 by from Turbo Tax Business Should be Combined w Personal First, Turbo Tax Business should be available for Mac! Secondly, it should be part of the regular Turbo Tax when just using it for simple Trusts instead of having to buy two programs. Lastly, the program never asked for the attachment to be included with Schedule D.
Date published: 2022-03-04
Rated 5 out of 5 by from Been using turbo for years love it Had two they were both 5 out of 5 stars my 1st Federal tax return was rejected and they walk me through how to fix it took them least than 10 minutes
Date published: 2022-03-04
Rated 3 out of 5 by from turbo tax is ok turbo tax is good, however navigating it with certain aspects of turbo tax flow is set up was difficult. in some places i found imputing my data difficult and frustrating. sooo i got P. , your specialist / assistant to help me and she saved the day ! please give her a raise, because without her i would have used another tax service. i have done relatively complicated tax returns for years with no assistance, however was surprised i needed someone to walk me through your set up.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo tax live Edgar was a great help I couldn’t have done it without his experience
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5247
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is alright The user interface is great! So perfect and easy to follow. Love all the clarifications. It makes doing your taxes actually enjoyable and efficient. My biggest complaint is that I wanted to do the free version and that's what I selected. It wasn't until the finalizing process that the system notified me that I HAD to use their "deluxe" $59 version! That is very deceitful, and there was no way for me to go back and try to see why it required me to use this version (or how to fix it to avoid it). Had I known this before doing the entire tax process, I would have used a different service. Definitely will remember this next year when I do my taxes and will consider using a different company. That's unfortunate since I really do enjoy using the TurboTax interface.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is fast thank you for providing such a wonderful service to people to use.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is so helpful. I followed the questions, supplied the information, and I was done!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax outdid H&R I wish I had the time to go into detail but my last 3 years with H&R were horrible experiences. This was my first TurboTax experience and it was much better then expected.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Love it! It's easier doing it by myself. I don't need to pay another person to do my taxes.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is a Godsend! Turbotax made this process so easy on me. This is my first year filing taxes by myself and I was incredibly nervous, but there was no need! Turbotax explains everything as clear as possible. They check, double, and TRIPLE CHECK your information to make sure you're reporting everything correctly and not leaving anything out. They made this process so easy!
Date published: 2022-03-04
Rated 2 out of 5 by from Turbo Tax Business Should be Combined w Personal First, Turbo Tax Business should be available for Mac! Secondly, it should be part of the regular Turbo Tax when just using it for simple Trusts instead of having to buy two programs. Lastly, the program never asked for the attachment to be included with Schedule D.
Date published: 2022-03-04
Rated 5 out of 5 by from Been using turbo for years love it Had two they were both 5 out of 5 stars my 1st Federal tax return was rejected and they walk me through how to fix it took them least than 10 minutes
Date published: 2022-03-04
Rated 3 out of 5 by from turbo tax is ok turbo tax is good, however navigating it with certain aspects of turbo tax flow is set up was difficult. in some places i found imputing my data difficult and frustrating. sooo i got P. , your specialist / assistant to help me and she saved the day ! please give her a raise, because without her i would have used another tax service. i have done relatively complicated tax returns for years with no assistance, however was surprised i needed someone to walk me through your set up.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo tax live Edgar was a great help I couldn’t have done it without his experience
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5247