TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Great and Easy! Great experience! I would highly recommend TurboTax
Date published: 2022-03-10
Rated 5 out of 5 by from So much easier! My taxes generally aren't hard to do but to keep up with all the changes in the laws is intimidating. I've always been served well by utilizing TurboTax and find it worth the money to save the stress.
Date published: 2022-03-10
Rated 5 out of 5 by from Easy to use This was my first time self-filing and TurboTax made it very easy to understand. Premier allowed me to ask questions if I needed to. I feel confident that I filed correctly!
Date published: 2022-03-10
Rated 5 out of 5 by from TURBO tax is easy to use and very accurate. MY TURBO TAX LIVE EXPERT WAS EXCELLENT. SHE HELPED ME GET THE VOUCHER DISCOUNT I WAS PROMISED AND STUCK WITH ME WHILE SHE CONTACTED MANAGEMENT. SHE WAS VERY HELPFUL AND KNOWLEDGEABLE.
Date published: 2022-03-10
Rated 5 out of 5 by from Easy to use Simple and fast. We love it. We are happy to recommend it.
Date published: 2022-03-10
Rated 5 out of 5 by from Easy as pie Easypeasy this was my first time filing alone it was definitely a piece of cake .
Date published: 2022-03-10
Rated 5 out of 5 by from Love Using It! Very easy and intuitive to use. Almost makes tax preparation enjoyable lol
Date published: 2022-03-10
Rated 5 out of 5 by from Turbotax is awesome! Easy to use! Fast and available help if needed. Excellent!
Date published: 2022-03-10
Rated 5 out of 5 by from Turbotax is great Easy to file and understand. I use turbotax every year
Date published: 2022-03-10
Rated 1 out of 5 by from U guys are terrible!!! I paid turbo to make sure my taxes where completed right because it was my first time ever filing on my own and I wanted to do it correctly! Needless to say I received a letter from the IRS saying I have to verify my identity ONLY by calling a 1-800 # that I have been calling everyday for three weeks now with a voice message stated do to high call volume they are currently not accepting call. When I called turbo taxes for advice they can't help me, but I bet you gladly take my full payment for your unuseful services when and if I ever do get my fed return. The representative tried her best to help me, but her supervisor was VERY rude and Unprofessional. They will never be recommended or use by me again.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great and Easy! Great experience! I would highly recommend TurboTax
Date published: 2022-03-10
Rated 5 out of 5 by from So much easier! My taxes generally aren't hard to do but to keep up with all the changes in the laws is intimidating. I've always been served well by utilizing TurboTax and find it worth the money to save the stress.
Date published: 2022-03-10
Rated 5 out of 5 by from Easy to use This was my first time self-filing and TurboTax made it very easy to understand. Premier allowed me to ask questions if I needed to. I feel confident that I filed correctly!
Date published: 2022-03-10
Rated 5 out of 5 by from TURBO tax is easy to use and very accurate. MY TURBO TAX LIVE EXPERT WAS EXCELLENT. SHE HELPED ME GET THE VOUCHER DISCOUNT I WAS PROMISED AND STUCK WITH ME WHILE SHE CONTACTED MANAGEMENT. SHE WAS VERY HELPFUL AND KNOWLEDGEABLE.
Date published: 2022-03-10
Rated 5 out of 5 by from Easy to use Simple and fast. We love it. We are happy to recommend it.
Date published: 2022-03-10
Rated 5 out of 5 by from Easy as pie Easypeasy this was my first time filing alone it was definitely a piece of cake .
Date published: 2022-03-10
Rated 5 out of 5 by from Love Using It! Very easy and intuitive to use. Almost makes tax preparation enjoyable lol
Date published: 2022-03-10
Rated 5 out of 5 by from Turbotax is awesome! Easy to use! Fast and available help if needed. Excellent!
Date published: 2022-03-10
Rated 5 out of 5 by from Turbotax is great Easy to file and understand. I use turbotax every year
Date published: 2022-03-10
Rated 1 out of 5 by from U guys are terrible!!! I paid turbo to make sure my taxes where completed right because it was my first time ever filing on my own and I wanted to do it correctly! Needless to say I received a letter from the IRS saying I have to verify my identity ONLY by calling a 1-800 # that I have been calling everyday for three weeks now with a voice message stated do to high call volume they are currently not accepting call. When I called turbo taxes for advice they can't help me, but I bet you gladly take my full payment for your unuseful services when and if I ever do get my fed return. The representative tried her best to help me, but her supervisor was VERY rude and Unprofessional. They will never be recommended or use by me again.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5224