TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is the one. I've used Turbo Tax for years. Each year Turbo Tax becomes more user friendly. My brain is not wired for math; Turbo Tax takes me through step by step. I used the chat function for several issues and it was helpful.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Easy and Awesome!! I just entered all my information and the Turbo Tax program computed everything!!
Date published: 2021-05-28
Rated 5 out of 5 by from Fast and Easy Turbo tax takes the guesswork out of the tax experience. I was going to do it on my own but had a change in jobs. I liked Mary, she was professional and told me the next steps. Most of all I did not have to do anything. I uploaded all the documents and that was it.
Date published: 2021-05-28
Rated 4 out of 5 by from This was great! I loved using this service so far so good. The only thing I recommend and why it doesn't get a full 5 stars from me is I would like to be able to request the same tax advisor. Please add this!
Date published: 2021-05-28
Rated 1 out of 5 by from so confusing this program is repetitive. constantly trying to "upgrade" you and the annoying "you are not done yet just one more step you are on your way" crap was so annoying. I inadvertently thought I had filed my taxes TWICE but this stupid program added ANOTHER "wait you are not done yet" and very slow slow slow moving. I think I'm having a stroke.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax helped me out I received much help and good information from my representative.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is Great and wonderful. I enjoyed it. It helped me a lot.
Date published: 2021-05-28
Rated 5 out of 5 by from Margaret was a huge help! I had a very complicated return this year and Margaret walked me thru it and made it very easy. Would recommend her and Turbo Tax's services!
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo tax great Wonderful walk me through the everything. I would recommend anyone to used them.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbotax has knowledgeable people fast, easy to understand , would recommend them to anyone needing taxes done
Date published: 2021-05-28
All TurboTax® Offerings Reviews - Page 5215
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the one. I've used Turbo Tax for years. Each year Turbo Tax becomes more user friendly. My brain is not wired for math; Turbo Tax takes me through step by step. I used the chat function for several issues and it was helpful.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Easy and Awesome!! I just entered all my information and the Turbo Tax program computed everything!!
Date published: 2021-05-28
Rated 5 out of 5 by from Fast and Easy Turbo tax takes the guesswork out of the tax experience. I was going to do it on my own but had a change in jobs. I liked Mary, she was professional and told me the next steps. Most of all I did not have to do anything. I uploaded all the documents and that was it.
Date published: 2021-05-28
Rated 4 out of 5 by from This was great! I loved using this service so far so good. The only thing I recommend and why it doesn't get a full 5 stars from me is I would like to be able to request the same tax advisor. Please add this!
Date published: 2021-05-28
Rated 1 out of 5 by from so confusing this program is repetitive. constantly trying to "upgrade" you and the annoying "you are not done yet just one more step you are on your way" crap was so annoying. I inadvertently thought I had filed my taxes TWICE but this stupid program added ANOTHER "wait you are not done yet" and very slow slow slow moving. I think I'm having a stroke.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax helped me out I received much help and good information from my representative.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is Great and wonderful. I enjoyed it. It helped me a lot.
Date published: 2021-05-28
Rated 5 out of 5 by from Margaret was a huge help! I had a very complicated return this year and Margaret walked me thru it and made it very easy. Would recommend her and Turbo Tax's services!
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo tax great Wonderful walk me through the everything. I would recommend anyone to used them.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbotax has knowledgeable people fast, easy to understand , would recommend them to anyone needing taxes done
Date published: 2021-05-28
All TurboTax® Offerings Reviews - Page 5215