TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from so helpful Turbo Tax is great, easy fast, convenient , well priced
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax is great Was easy to use, helpful tips and information along the way
Date published: 2022-03-10
Rated 5 out of 5 by from So easy!! I always thought doing taxes would be scary until I decided to try turbotax! They are super easy to use, approachable and break down every step in an easy to follow manner. Huge fan will continue to use it! :)
Date published: 2022-03-10
Rated 3 out of 5 by from BAD TECHNICAL SUPPORT I called because i was confused about taxes NY and NJ and i was told the W2 we received were wrong. That NJ income for tax should match the amount of the Federal. If you look for it, sometimes NJ could be higher that the federal income. Poor analysis to give the right support. Any of my questions were clarified only make me feel I know nothing.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome! Great easy to use service, by far the easiest online tax process I've encountered.
Date published: 2022-03-10
Rated 5 out of 5 by from Very helpful Good instructions, guided me through a difficult time.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo was really great and easy Erma was amazing and fast and responded really fast ! Charlie the guy I talk to before I got connected with Erma was very polite and funny as well
Date published: 2022-03-10
Rated 4 out of 5 by from Love the Convenience of Turbo Tax I found the process of filing both my federal and state returns convenient and relatively simple.
Date published: 2022-03-10
Rated 5 out of 5 by from Great folks I used a tax expert and she was great. Very happy with how dedicated she was to trying to make sure I was getting back as much as possible.
Date published: 2022-03-10
Rated 5 out of 5 by from Great Product Great Experience. Chat was helpful in solving my problem. Quick and easy
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5214
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so helpful Turbo Tax is great, easy fast, convenient , well priced
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax is great Was easy to use, helpful tips and information along the way
Date published: 2022-03-10
Rated 5 out of 5 by from So easy!! I always thought doing taxes would be scary until I decided to try turbotax! They are super easy to use, approachable and break down every step in an easy to follow manner. Huge fan will continue to use it! :)
Date published: 2022-03-10
Rated 3 out of 5 by from BAD TECHNICAL SUPPORT I called because i was confused about taxes NY and NJ and i was told the W2 we received were wrong. That NJ income for tax should match the amount of the Federal. If you look for it, sometimes NJ could be higher that the federal income. Poor analysis to give the right support. Any of my questions were clarified only make me feel I know nothing.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome! Great easy to use service, by far the easiest online tax process I've encountered.
Date published: 2022-03-10
Rated 5 out of 5 by from Very helpful Good instructions, guided me through a difficult time.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo was really great and easy Erma was amazing and fast and responded really fast ! Charlie the guy I talk to before I got connected with Erma was very polite and funny as well
Date published: 2022-03-10
Rated 4 out of 5 by from Love the Convenience of Turbo Tax I found the process of filing both my federal and state returns convenient and relatively simple.
Date published: 2022-03-10
Rated 5 out of 5 by from Great folks I used a tax expert and she was great. Very happy with how dedicated she was to trying to make sure I was getting back as much as possible.
Date published: 2022-03-10
Rated 5 out of 5 by from Great Product Great Experience. Chat was helpful in solving my problem. Quick and easy
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5214