TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax doesn't know what to do with 1099 forms Turbo Tax only takes half of the info out of your consolidated 1099 forms from Fidelity and then continually asks you over and over about each and every line. If i wanted to do my taxes line by line I'd do them myself. You need better logic or something for downloading the forms for stock and options trades.
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent Self Use Product! We've used TurboTax multiple times now and it seems to get easier to use as time goes on. Wish I'd used it earlier in my tax life!
Date published: 2022-03-04
Rated 3 out of 5 by from Too complicated There were some very curious questions that left me bewildered.
Date published: 2022-03-04
Rated 1 out of 5 by from Charged before able to file Turbotax had software issues which prevented me filing for over a week, with no resolution. When I requested a refund I was told I was not eligible for a refund despite not being able to complete my return
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent Made the process as easy as it could be and great to have live access to an actual CPA
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is awesome Turbotax is awesome. Turbotax is awesome. Turbotax is awesome
Date published: 2022-03-04
Rated 5 out of 5 by from Good Program The only issues I had were due to my investments in sub chapter S investments and their calculations. Everything Turbo Tax did was straight forward. I do wish I could pick the correct product that included the e-file charges for my state. I haven't in 4 tries.
Date published: 2022-03-04
Rated 5 out of 5 by from Nice Program I have used Turbo tax for many years. Has always been easy to understand and most helpful
Date published: 2022-03-04
Rated 3 out of 5 by from Too expensive I have used turbo tax for many years. It has been free for a long time. I file simple form. This years it cost me $128.00. I started with $69.00 charge. I couldn’t file before March 1 so it cost me extra $20.00 then you charge $39.00 to have my refund direct deposited. I think next year I will be looking for new tax preparer. I did not know I filed new return!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo I was struggling until I talked to a person and didn’t take long after that. She was great!
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax doesn't know what to do with 1099 forms Turbo Tax only takes half of the info out of your consolidated 1099 forms from Fidelity and then continually asks you over and over about each and every line. If i wanted to do my taxes line by line I'd do them myself. You need better logic or something for downloading the forms for stock and options trades.
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent Self Use Product! We've used TurboTax multiple times now and it seems to get easier to use as time goes on. Wish I'd used it earlier in my tax life!
Date published: 2022-03-04
Rated 3 out of 5 by from Too complicated There were some very curious questions that left me bewildered.
Date published: 2022-03-04
Rated 1 out of 5 by from Charged before able to file Turbotax had software issues which prevented me filing for over a week, with no resolution. When I requested a refund I was told I was not eligible for a refund despite not being able to complete my return
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent Made the process as easy as it could be and great to have live access to an actual CPA
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is awesome Turbotax is awesome. Turbotax is awesome. Turbotax is awesome
Date published: 2022-03-04
Rated 5 out of 5 by from Good Program The only issues I had were due to my investments in sub chapter S investments and their calculations. Everything Turbo Tax did was straight forward. I do wish I could pick the correct product that included the e-file charges for my state. I haven't in 4 tries.
Date published: 2022-03-04
Rated 5 out of 5 by from Nice Program I have used Turbo tax for many years. Has always been easy to understand and most helpful
Date published: 2022-03-04
Rated 3 out of 5 by from Too expensive I have used turbo tax for many years. It has been free for a long time. I file simple form. This years it cost me $128.00. I started with $69.00 charge. I couldn’t file before March 1 so it cost me extra $20.00 then you charge $39.00 to have my refund direct deposited. I think next year I will be looking for new tax preparer. I did not know I filed new return!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo I was struggling until I talked to a person and didn’t take long after that. She was great!
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5209