TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use Will use Turbo Tax as long as available. Easy to use and walks you through simple steps.
Date published: 2022-03-10
Rated 5 out of 5 by from awesome, soooo user friendly It is the very best option for someone whom does not have a very complicated life. Its so easy and explains everything. I bet even if your situation is complicated They could help and get it done. I am impressed.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax Most of the data input was easy. Had some trouble with the filing process. But after a few snags I got it to go.
Date published: 2022-03-10
Rated 5 out of 5 by from Courteous, Professional, & Thorough Staff Vicki and Carissa were excellent to work with. Both were friendly and helpful in navigating a tricky filing situation. They went above and beyond mere tax prep and were considerate of my family's needs. The Turbotax self-filing tools are convenient and great for basic use, but it's the people that make the difference when the need for a hands-on approach arises. Carissa knew her stuff and was very clear about what documents I should provide and how to file for multiple sources of income.
Date published: 2022-03-10
Rated 5 out of 5 by from Great job It was great to have tubo tax to file and was very simple thanks
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome experience with live agent I was very nervous to file for myself and deceased spouse, especially since he did all the financial things. My agent was super helpful, kind, and patient.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a Lifesaver! I have used TurboTax for over 20 years, and have always found it to be very user friendly. This year I had a unique tax situation, and found the FAQs extremely helpful and beneficial.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is easy to follow love turbo tax experts and its easy to follow,,,,,,,,
Date published: 2022-03-10
Rated 5 out of 5 by from They did it for free! It was free what can I say. Thanks. It was fast and easy.
Date published: 2022-03-10
Rated 4 out of 5 by from Turbo Tax us very easy Turbo Tax its an easy way to file your taxes. I would recommend turbo tax to anyone.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Will use Turbo Tax as long as available. Easy to use and walks you through simple steps.
Date published: 2022-03-10
Rated 5 out of 5 by from awesome, soooo user friendly It is the very best option for someone whom does not have a very complicated life. Its so easy and explains everything. I bet even if your situation is complicated They could help and get it done. I am impressed.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax Most of the data input was easy. Had some trouble with the filing process. But after a few snags I got it to go.
Date published: 2022-03-10
Rated 5 out of 5 by from Courteous, Professional, & Thorough Staff Vicki and Carissa were excellent to work with. Both were friendly and helpful in navigating a tricky filing situation. They went above and beyond mere tax prep and were considerate of my family's needs. The Turbotax self-filing tools are convenient and great for basic use, but it's the people that make the difference when the need for a hands-on approach arises. Carissa knew her stuff and was very clear about what documents I should provide and how to file for multiple sources of income.
Date published: 2022-03-10
Rated 5 out of 5 by from Great job It was great to have tubo tax to file and was very simple thanks
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome experience with live agent I was very nervous to file for myself and deceased spouse, especially since he did all the financial things. My agent was super helpful, kind, and patient.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a Lifesaver! I have used TurboTax for over 20 years, and have always found it to be very user friendly. This year I had a unique tax situation, and found the FAQs extremely helpful and beneficial.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is easy to follow love turbo tax experts and its easy to follow,,,,,,,,
Date published: 2022-03-10
Rated 5 out of 5 by from They did it for free! It was free what can I say. Thanks. It was fast and easy.
Date published: 2022-03-10
Rated 4 out of 5 by from Turbo Tax us very easy Turbo Tax its an easy way to file your taxes. I would recommend turbo tax to anyone.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5202