TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Good Job Turbotax It worked well. They covered all of my concerns and made sure I didn't mess up.
Date published: 2022-03-05
Rated 1 out of 5 by from Terrible this Year! Could not e-file because of the Form 1116 Foreign Tax Carryover debacle. No excuse to not have this on Mar 4th. HR Block has it.
Date published: 2022-03-05
Rated 1 out of 5 by from Nothing is FREE about filing-Piece of SHITSU! Nothing free about filing - tried several different options - fee to file, fee to print or view my return, fee to e-file for someone that earned $4500. Bring back the simple paper returns in the Post Office - that was truly free to file your taxes
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is easy to use! Turbo Tax is amazing to use because of how quick and helpful the entire site is, the popouts and tips are beyond helpful with all of the needing for more explanations.
Date published: 2022-03-05
Rated 1 out of 5 by from Turbo tax Business Nothing ever improves year to year....when you go back items you have already answered are no longer checked so you have to check them again. The wording is never updated so the forms look dated.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is really good it was easy and very guiding and helpful. the way TurboTax helps you with making your filing easy for a low cost is very indeed awesome!
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is awesome SIYUM IS ONE AGENT THAT I RAN INTO THAT DEFINITELY REPRESENTED YOUR COMPANY HE'S EXACTLY WHAT CUSTOMER SERVICE IS SIYUM TALK ME THROUGH EVERYTHING AND HELP ME WITH EACH AND EVERY PROBLEM THAT I HAD ANSWER ALL MY QUESTIONS HE DEFINITELY ROCK
Date published: 2022-03-05
Rated 2 out of 5 by from Each year, a little less good, more confusion There was more effort to force us of the interview mode rather than forms. Getting the forms option not greyed out took some effort. The is a $25 fee listed in the last summary box for "Maximum Refund Guarantee" that appears to not be an option. Despite the listing, the fee wasn't charged. I hope is doesn't show as as a $25 less refund than listed.
Date published: 2022-03-05
Rated 5 out of 5 by from Try Turbo Tax! This program walks you through the steps. After years of paying to have my taxes done and each year, the price going up and up, I decided to try this program. I've used it over the past 10 years and have had no issues.
Date published: 2022-03-05
Rated 3 out of 5 by from expensiveee The fees are hidden and embedded through filing here. 150+ to file my taxes?! ridiculous.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5202
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Job Turbotax It worked well. They covered all of my concerns and made sure I didn't mess up.
Date published: 2022-03-05
Rated 1 out of 5 by from Terrible this Year! Could not e-file because of the Form 1116 Foreign Tax Carryover debacle. No excuse to not have this on Mar 4th. HR Block has it.
Date published: 2022-03-05
Rated 1 out of 5 by from Nothing is FREE about filing-Piece of SHITSU! Nothing free about filing - tried several different options - fee to file, fee to print or view my return, fee to e-file for someone that earned $4500. Bring back the simple paper returns in the Post Office - that was truly free to file your taxes
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is easy to use! Turbo Tax is amazing to use because of how quick and helpful the entire site is, the popouts and tips are beyond helpful with all of the needing for more explanations.
Date published: 2022-03-05
Rated 1 out of 5 by from Turbo tax Business Nothing ever improves year to year....when you go back items you have already answered are no longer checked so you have to check them again. The wording is never updated so the forms look dated.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is really good it was easy and very guiding and helpful. the way TurboTax helps you with making your filing easy for a low cost is very indeed awesome!
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is awesome SIYUM IS ONE AGENT THAT I RAN INTO THAT DEFINITELY REPRESENTED YOUR COMPANY HE'S EXACTLY WHAT CUSTOMER SERVICE IS SIYUM TALK ME THROUGH EVERYTHING AND HELP ME WITH EACH AND EVERY PROBLEM THAT I HAD ANSWER ALL MY QUESTIONS HE DEFINITELY ROCK
Date published: 2022-03-05
Rated 2 out of 5 by from Each year, a little less good, more confusion There was more effort to force us of the interview mode rather than forms. Getting the forms option not greyed out took some effort. The is a $25 fee listed in the last summary box for "Maximum Refund Guarantee" that appears to not be an option. Despite the listing, the fee wasn't charged. I hope is doesn't show as as a $25 less refund than listed.
Date published: 2022-03-05
Rated 5 out of 5 by from Try Turbo Tax! This program walks you through the steps. After years of paying to have my taxes done and each year, the price going up and up, I decided to try this program. I've used it over the past 10 years and have had no issues.
Date published: 2022-03-05
Rated 3 out of 5 by from expensiveee The fees are hidden and embedded through filing here. 150+ to file my taxes?! ridiculous.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5202