TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from easy to use Easy to use. Very straightforward. I love it I love it
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo is goof It went well and I was happy with the agent and service
Date published: 2021-05-01
Rated 5 out of 5 by from turbo tax is the best turbo tax carries over info from previous year and any carryover info. if irs comes back, can very easy file an amended return. have been using turbo tax steadily for over 9 years for a very intensive return with no problems.
Date published: 2021-05-01
Rated 5 out of 5 by from Great product I have been using TurboTax for many years and it has saved my bacon.
Date published: 2021-05-01
Rated 5 out of 5 by from TURBO TAX IS AWESOME I always feel confident while filing out my information
Date published: 2021-05-01
Rated 1 out of 5 by from Screwed up my backdoor Roth TurboTax didn't file an 8606 for me in my previous year, so this year, when doing what should have been a tax free roth conversion, I got inconsistencies in my return that took me hours to understand and ensure were accurate. And now I have to print out an 8606 manually and mail it in. Oh, and that guarantee - I've found no way to get my money back for this obviously not complete / fully correct return
Date published: 2021-05-01
Rated 1 out of 5 by from was not able to load disc on my laptop after 1 hour on phone with intuit rep she was not able to help me load my disc of 2020 turbo tax deluxe, found out this was a common problem with 2020 program. Never told that many other users had same problem, I had to get my taxes done so I purchased a new disc for $49.99 which I expect to be refunded by intuit. Had to google for help and found instructions to complete download. I also upgraded to Windows pro for an additional $100 I cant believe a big company like intuit would hide this problem from consumers. I also spent 1.5 Hrs with the support people from Dell. they were not able to help.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax Review Very easy to use. I like the option to access professional tax accountants to review any questions I have. This feature is very reassuring as the professionals I worked with were very knowledgeable and made sure the forms accurately reflected my situation.
Date published: 2021-05-01
Rated 5 out of 5 by from So easy to understand! Taxes are confusing. TurboTax made it very simple to know what to do. Wow!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax keeps getting better! For ease of use, efficiency, and accuracy, I have found nothing better than Turbo Tax. While I work in a related field, I have never liked the drudgery of tax filing. Intuit makes the process quick and, it's hard to believe I'm saying this, but it's enjoyable as Turbo Tax tries to get the largest refund possible. The only thing that kept me from completing the filing in record time was my slow computer. My refund will cover its replacement!
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 5177
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use Easy to use. Very straightforward. I love it I love it
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo is goof It went well and I was happy with the agent and service
Date published: 2021-05-01
Rated 5 out of 5 by from turbo tax is the best turbo tax carries over info from previous year and any carryover info. if irs comes back, can very easy file an amended return. have been using turbo tax steadily for over 9 years for a very intensive return with no problems.
Date published: 2021-05-01
Rated 5 out of 5 by from Great product I have been using TurboTax for many years and it has saved my bacon.
Date published: 2021-05-01
Rated 5 out of 5 by from TURBO TAX IS AWESOME I always feel confident while filing out my information
Date published: 2021-05-01
Rated 1 out of 5 by from Screwed up my backdoor Roth TurboTax didn't file an 8606 for me in my previous year, so this year, when doing what should have been a tax free roth conversion, I got inconsistencies in my return that took me hours to understand and ensure were accurate. And now I have to print out an 8606 manually and mail it in. Oh, and that guarantee - I've found no way to get my money back for this obviously not complete / fully correct return
Date published: 2021-05-01
Rated 1 out of 5 by from was not able to load disc on my laptop after 1 hour on phone with intuit rep she was not able to help me load my disc of 2020 turbo tax deluxe, found out this was a common problem with 2020 program. Never told that many other users had same problem, I had to get my taxes done so I purchased a new disc for $49.99 which I expect to be refunded by intuit. Had to google for help and found instructions to complete download. I also upgraded to Windows pro for an additional $100 I cant believe a big company like intuit would hide this problem from consumers. I also spent 1.5 Hrs with the support people from Dell. they were not able to help.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax Review Very easy to use. I like the option to access professional tax accountants to review any questions I have. This feature is very reassuring as the professionals I worked with were very knowledgeable and made sure the forms accurately reflected my situation.
Date published: 2021-05-01
Rated 5 out of 5 by from So easy to understand! Taxes are confusing. TurboTax made it very simple to know what to do. Wow!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax keeps getting better! For ease of use, efficiency, and accuracy, I have found nothing better than Turbo Tax. While I work in a related field, I have never liked the drudgery of tax filing. Intuit makes the process quick and, it's hard to believe I'm saying this, but it's enjoyable as Turbo Tax tries to get the largest refund possible. The only thing that kept me from completing the filing in record time was my slow computer. My refund will cover its replacement!
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 5177