TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from good, but can be better It was pretty solid. Straightforward for the most part but some of the sections that have to do with scholarships are confusing and thought that I had unearned income but it was just a scholarship that it asked me to enter twice. Should be cleared up or clarified in future forms. While I worked with an expert for advice, even he was totally confused as to why there was a problem and so it should definitely be looked at in the future. He was very helpful and stuck through the entire way
Date published: 2021-05-02
Rated 5 out of 5 by from great very easy for this old woman. tried HandR Block, but they did not help me.
Date published: 2021-05-02
Rated 2 out of 5 by from Not happy witth performance this year TurboTax froze up 12 times while truing to enter the information and then froze up while I was trying to transmit.
Date published: 2021-05-02
Rated 2 out of 5 by from Not really awesome OK experience . Too expensive for my type of taxes. Push too far credit Karma .
Date published: 2021-05-02
Rated 5 out of 5 by from turbo tax is great! Turbo tax is easy to navigate through. I really like how it gives me options to choose from that will maximize my refund.
Date published: 2021-05-02
Rated 5 out of 5 by from Great Job Relatively pleasant and streamlined. Thanks for the great service.
Date published: 2021-05-02
Rated 5 out of 5 by from Great software Have used Turbo Tax for a number of years. I found the software very good. Just follow the steps. This is the first year 2021 that I filed electronically. Really easy.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax rating very convenient will use again !!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax program is awesome I am very pleased with the ease of using the tax program It is easy to use and provides you with an easy way to review your tax information. This allows me to spend less time trying to determine how to file my taxes.
Date published: 2021-05-02
Rated 4 out of 5 by from Best business tax software... but still buggy TurboTax Business has been our "Go To" business tax software for 20+ years. Works well although does have some bugs and logic errors requiring patience and workarounds. Still VERY affordable vs. paying CPAs $1,500+ for each of our 6 business entities (C-corp, 3 LLCs, 2 LPs).
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 5171
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good, but can be better It was pretty solid. Straightforward for the most part but some of the sections that have to do with scholarships are confusing and thought that I had unearned income but it was just a scholarship that it asked me to enter twice. Should be cleared up or clarified in future forms. While I worked with an expert for advice, even he was totally confused as to why there was a problem and so it should definitely be looked at in the future. He was very helpful and stuck through the entire way
Date published: 2021-05-02
Rated 5 out of 5 by from great very easy for this old woman. tried HandR Block, but they did not help me.
Date published: 2021-05-02
Rated 2 out of 5 by from Not happy witth performance this year TurboTax froze up 12 times while truing to enter the information and then froze up while I was trying to transmit.
Date published: 2021-05-02
Rated 2 out of 5 by from Not really awesome OK experience . Too expensive for my type of taxes. Push too far credit Karma .
Date published: 2021-05-02
Rated 5 out of 5 by from turbo tax is great! Turbo tax is easy to navigate through. I really like how it gives me options to choose from that will maximize my refund.
Date published: 2021-05-02
Rated 5 out of 5 by from Great Job Relatively pleasant and streamlined. Thanks for the great service.
Date published: 2021-05-02
Rated 5 out of 5 by from Great software Have used Turbo Tax for a number of years. I found the software very good. Just follow the steps. This is the first year 2021 that I filed electronically. Really easy.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax rating very convenient will use again !!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax program is awesome I am very pleased with the ease of using the tax program It is easy to use and provides you with an easy way to review your tax information. This allows me to spend less time trying to determine how to file my taxes.
Date published: 2021-05-02
Rated 4 out of 5 by from Best business tax software... but still buggy TurboTax Business has been our "Go To" business tax software for 20+ years. Works well although does have some bugs and logic errors requiring patience and workarounds. Still VERY affordable vs. paying CPAs $1,500+ for each of our 6 business entities (C-corp, 3 LLCs, 2 LPs).
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 5171