TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Afanet was awesome Thank you for all your help. The questions were a bit confusing and you were able to clarify everything for me thank you.
Date published: 2021-04-15
Rated 5 out of 5 by from as good as it ever was!!! thinkin i made it more confusing, but once i found my error, I was good to go!!
Date published: 2021-04-15
Rated 5 out of 5 by from Easiest tax prep EVER TurboTax was by far the easiest and most inexpensive way to get the job done and get it done rightQ
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax is different I have used this product every year with no problems. This time, I can't get a copy of my taxes. I think you guys are getting too cute. Need to keep the program simple the way it used to be.
Date published: 2021-04-15
Rated 2 out of 5 by from There is too much going on in the background There is too much going on in the background to follow how items entered in the interview for federal taxes get transferred over to the state form
Date published: 2021-04-15
Rated 5 out of 5 by from co-owner The product really walks you through the process. It focuses on your business.
Date published: 2021-04-15
Rated 5 out of 5 by from Simple and easy to navigate Takes the stress out of filing taxes each year. I plan to use turbo tax again next year.
Date published: 2021-04-15
Rated 4 out of 5 by from easy directions Need clearer computer directions since I don't have a good understanding on the computer.
Date published: 2021-04-15
Rated 4 out of 5 by from Great Product Very smooth process and electronic record keeping system. Saved time and hassle. One complete would be too many add-on's.
Date published: 2021-04-15
Rated 1 out of 5 by from Love Turbo Tax HATE the hidden fees. I am a long time user of TurboTax but was shocked when it cost over $300 to file. That should have been stated up front, not after I have put in all the time to work on the form. It is obvious to me why you did this but I find it disrespectful and dishonest. I will look seriously for alternatives next year. I will gladly pay more to a company or software package who puts it right out there up front, then be fooled again by such an increase that is sprung on me at the end. I will also no longer recommend turbotax to my friends and relatives.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5132
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Afanet was awesome Thank you for all your help. The questions were a bit confusing and you were able to clarify everything for me thank you.
Date published: 2021-04-15
Rated 5 out of 5 by from as good as it ever was!!! thinkin i made it more confusing, but once i found my error, I was good to go!!
Date published: 2021-04-15
Rated 5 out of 5 by from Easiest tax prep EVER TurboTax was by far the easiest and most inexpensive way to get the job done and get it done rightQ
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax is different I have used this product every year with no problems. This time, I can't get a copy of my taxes. I think you guys are getting too cute. Need to keep the program simple the way it used to be.
Date published: 2021-04-15
Rated 2 out of 5 by from There is too much going on in the background There is too much going on in the background to follow how items entered in the interview for federal taxes get transferred over to the state form
Date published: 2021-04-15
Rated 5 out of 5 by from co-owner The product really walks you through the process. It focuses on your business.
Date published: 2021-04-15
Rated 5 out of 5 by from Simple and easy to navigate Takes the stress out of filing taxes each year. I plan to use turbo tax again next year.
Date published: 2021-04-15
Rated 4 out of 5 by from easy directions Need clearer computer directions since I don't have a good understanding on the computer.
Date published: 2021-04-15
Rated 4 out of 5 by from Great Product Very smooth process and electronic record keeping system. Saved time and hassle. One complete would be too many add-on's.
Date published: 2021-04-15
Rated 1 out of 5 by from Love Turbo Tax HATE the hidden fees. I am a long time user of TurboTax but was shocked when it cost over $300 to file. That should have been stated up front, not after I have put in all the time to work on the form. It is obvious to me why you did this but I find it disrespectful and dishonest. I will look seriously for alternatives next year. I will gladly pay more to a company or software package who puts it right out there up front, then be fooled again by such an increase that is sprung on me at the end. I will also no longer recommend turbotax to my friends and relatives.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5132